We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A modern, comfortable good value for money 3 star hotel” 4 of 5 stars
Review of Ibis Singapore Novena

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save
You added Ibis Singapore Novena to your Saves list
Ibis Singapore Novena
3.0 of 5 Hotel   |   6 Irrawaddy Road, Singapore 329543, Singapore   |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
BED+BREAKFAST+WIFI
Ranked #116 of 294 Hotels in Singapore
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“A modern, comfortable good value for money 3 star hotel”
4 of 5 stars Reviewed January 28, 2012

I made this hotel booking through Asiatravelmart for 3 days 2 nights inclusive breakfast for 2 room 4 pax and one day pass into Universal Studios (2 way transfer) @ SGD235 p/pax. The normal room rate is SGD 168 and breakfast @ SGD15 p/pax. We drove from Kuala Lumpur to the hotel. There is a lift car park.Parking is free for guests. Breakfasts and meals are generally good. Overall the front reception and cafe staff were very pleasant and friendly as well as hospitable. It was convenient for us as the hotel is at a quiet location only 15 minutes away from relatives and about 15 minutes away from Universal Studios. The rooms are small but adequately comfortable although the bathrooms are very small. The hotel is disable friendly. The Asiatravel coach picked us up from the front of the hotel at about 9.40am to go to Universal Studios. Upon arrival, do redeem your passes at the Asiatravel kiosk.

Room Tip: The room facing the main road has a better view.
See more room tips
  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices_GM1, Manager at Ibis Singapore Novena, responded to this review, February 3, 2012
Dear Guest

Thank You for choosing Ibis Novena Singapore .We are glad to hear that you have enjoyed your stay and the services rendered. We appreciate your valuable comments and constructive feedback and this serves great encouragement and motivation to all the staff at ibis Novena Singapore. We strive every day to ensure our guests have a wonderful experience and a marvelous time at our hotel and it is extremely encouraging for someone to tell us.

Once again ,thank you for sharing your experience and we are grateful for your support and look forward to having the pleasure of welcoming you back to Ibis Singapore Novena.


Yours Sincerely
The Guest Services Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

818 reviews from our community

Traveler rating
    105
    407
    235
    43
    28
See reviews for
193
195
142
180
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sao Paulo, Brazil
Top Contributor
50 reviews 50 reviews
41 hotel reviews
Reviews in 39 cities Reviews in 39 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed January 27, 2012

Not far from Novena MRT station, but be carefull if you have bags: there's a hill to climb between the hotel and the MRT station. Following Ibis international standards, hotel itself is brand new, with nice, big windows that are very good if your room faces the street, or useless if it faces another room. Despite big, windows have good sound isolation, so we could have a silent night to sleep (the end of the construction works of the new building next door definitely contributed to a quieter night too). Staff was always helpfull when we asked for something. Like many other places in Singapore, prices were above Ibis intrnational average, but it concerns to the city, not to the hotel itself.

Room Tip: Ask for a room facing the street, preferably in a high floor.
See more room tips
  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices_GM1, Front Office Manager at Ibis Singapore Novena, responded to this review, February 2, 2012
Dear Guest

Thank You for choosing Ibis Novena Singapore home away from home. We appreciate your valuable comments and constructive feedback and this serves great encouragement and motivation to all the staff at ibis Novena Singapore. We strive every day to ensure our guests have a wonderful experience and a marvelous time at our hotel and it is extremely encouraging for someone to tell us.

Once again ,thank you for sharing your experience and we are grateful for your support and look forward to having the pleasure of welcoming you back to Ibis Singapore Novena.


Yours Sincerely
The Guest Services Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed January 23, 2012

I love this hotel. It have great location so peaceful quietly but convenient to go any where.
The room very cozy. Small but comfortable. Toilet small but clean especially shower gel smell so good when I used I feel fresh.

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices_GM1, Front Office Manager at Ibis Singapore Novena, responded to this review, January 26, 2012
Dear Guest

Thank You for choosing Ibis Novena Singapore home away from home. We appreciate your valuable comments and constructive feedback and this serves great encouragement and motivation to all the staff at ibis Novena Singapore. We strive every day to ensure our guests have a wonderful experience and a marvelous time at our hotel and it is extremely encouraging for someone to tell us.

Once again ,thank you for sharing your experience and we are grateful for your support and look forward to having the pleasure of welcoming you back to Ibis Singapore Novena.


Yours Sincerely
The Guest Services Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 20, 2012 via mobile

I enjoyed my stay at ibis Novena. Simple, modern, sharp would be how I describe it. Geat value compared to similar options in the same price bracket. Good cheap eateries nearby, or simple reasonably priced cafe food options in the hotel itself. One tip, slide your suitcase under the bed, it frees up space in the room making things a little less cramed!

  • Stayed January 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices_GM1, Front Office Manager at Ibis Singapore Novena, responded to this review, January 26, 2012
Dear Guest

Thank You for choosing Ibis Novena Singapore home away from home. We appreciate your valuable comments and constructive feedback and this serves great encouragement and motivation to all the staff at ibis Novena Singapore. We strive every day to ensure our guests have a wonderful experience and a marvelous time at our hotel and it is extremely encouraging for someone to tell us.

Once again ,thank you for sharing your experience and we are grateful for your support and look forward to having the pleasure of welcoming you back to Ibis Singapore Novena.


Yours Sincerely
The Guest Services Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 20, 2012

I had to stay at Ibis this time oevrall the stay was not comfortable the rooms are small and cramped. The washroom is equally small for the price which i paid it was not worth it. The TV had hardly any watchable channels, there is hardly any walking space in the rooms. The glasses are not avalaible and i had to go down to get them. They were not cleaned and replaced the next day. Also the fact that staff had problems in understanding english. Not going back there for sure

  • Stayed October 2011, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices_GM1, Front Office Manager at Ibis Singapore Novena, responded to this review, January 22, 2012
Dear Guest

Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent stay here.

At Ibis, we take pride in ensuring our customer's satisfaction. Unfortunately , we did not meet your expectaions. Thank you for the valuable and constructive feedback and we will address this issue with the team.

Kindly contact me at www.H7451-fo@accor.com. if you need further assistance.

Warm Regards

The Guest Services Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 17, 2012

The hotel has a clean and simple design. The room has enough space for moving around and a big bed. Good arrangement of the furniture items to use up the limited space. Water was flowing out slowly from shower but acceptable. Hotel is located 10-min away from MRT. The walk is managable. Bus stop is just around the corner and there were some nice routes to downtown area.

The major problem is about noise. There was a noisy group of residents on the same floor and the noise of them shouting around went straight through our door. We also heard movements from the room next door and above. It makes sleeping a bit disturbed.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestServices_GM1, Front Office Manager at Ibis Singapore Novena, responded to this review, January 17, 2012
Dear Guest

We very much appreciate your comments regarding your stay at the Ibis Singapore Novena.It is always a pleasure to receive positive and constructive feedback so enable us to improve further.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you for sharing your experience and we are grateful for your support and look forward to having the pleasure of welcoming you back to Ibis Singapore Novena.

Sincerely

The Guest Services Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Ibis Singapore Novena? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Singapore Novena

Address: 6 Irrawaddy Road, Singapore 329543, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #116 of 294 Hotels in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ibis Singapore Novena 3*
Number of rooms: 241
Official Description (provided by the hotel):
Ibis Singapore Novena is minutes away from the CBD of Singapore and Orchard Road. The first international 3-star hotel in Novena, it is within walking distance to Novena MRT station, Corporate Offices, Tan Tock Seng hospital, Medical Centers and Shopping Malls. It features 241 stylish designed rooms with timber floors, free Wi-Fi internet access, 1 restaurant/bar and free parking. Free Ibis shuttle available to and from the hotel to listed Medical Centers and Orchard Road. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Asiatravel.com Holdings, Cheap Tickets, ACCOR, HotelTravel.com, Orbitz, Priceline, Despegar.com, Agoda, Ctrip TA, Hotels.com, Odigeo and Tingo so you can book your Ibis Singapore Novena reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Singapore Novena Hotel Singapore

Owners: What's your side of the story?

If you own or manage Ibis Singapore Novena, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.