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“Finally, the perfect mix” 4 of 5 stars
Review of Hotel Innotel

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Hotel Innotel
3.5 of 5 Hotel   |   11 Penang Lane | Orchard, Singapore, Singapore   |  
Hotel amenities
Ranked #79 of 293 Hotels in Singapore
Montreal, Canada
Top Contributor
61 reviews 61 reviews
49 hotel reviews
Reviews in 42 cities Reviews in 42 cities
44 helpful votes 44 helpful votes
“Finally, the perfect mix”
4 of 5 stars Reviewed March 20, 2013

I really enjoyed this hotel as it offers the perfect mix of : great location, free wifi, comfortable room, proximity to shops &restaurants, and reasonable price for Singapore.
But what did it for me was when Mr Rajan welcomed me (late at night) and covered my taxi fare since I did not have cash and the driver did not accept credit cards. This was done in the most natural and serviceable manner, and it made a great impact on me as a first-time customer. I will definitely recommend this hotel to my friends & colleagues.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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157 reviews from our community

Traveler rating
    42
    80
    23
    9
    3
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21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • English first
  • German first
  • Italian first
  • Japanese first
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  • Spanish first
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English first
Bangkok
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2013

I will definitely stay here again. It's the most conveniently located hotel just a 3 minute walk to Dhoby Ghaut MRT station that is near a big shopping mall on the upper end of Orchard Rd. There is also a taxi stand located nearby. The room was very clean and comfortable - perfect size, not big but not too small with a comfortable bed. Free wi-fi was available, but we could access the Internet in the room with a smart TV, and a plug converter was provided to charge my iPhone. Staff were friendly and helpful. There's really no lobby downstairs, just a reception desk, but for the price we really didn't care. It's a good base to go out sightseeing all day and easy to get back to at night by MRT.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2013

Room was very fresh, clean, modern. Location was terrific. Free wi-fi was easy, fast and no hassles. And the staff couldn't do enough for you.

Bed was comfortable, nice toileteries and paper was delivered each morning.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 8, 2013

Great location, very clean hotel. Bed was great as we're the pillows. This may not sound that I portmanteau but I am now into week 6 of living in hotels and a great bed is way up there in my priorities. The location is just off Orchard Road within walking distance of Chijmes. So there are plenty of great places to eat close by.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgium
Top Contributor
67 reviews 67 reviews
63 hotel reviews
Reviews in 51 cities Reviews in 51 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 7, 2013

My firm put me on the 8th floor which appears to be the 'executive one', so there maybe some doubt on representativeness, but the room was fine and well-equipped with a fantastic bed. Plenty of high-tech in the room (but we're in Singapore, right?). Compared to the room itself, the bathroom was rather small (and i do not like standing in a bath taking a douche with plastic curtains sticking to your skin). Had some noise from the elevator (i think it was) sitting in room 802, which costs the fourth "bullet". The reception is friendly, smooth, helpfull. I only took breakfast once which says enough I guess. You're in no time in Orchard Rd (shoppers paradise) and the central subway station of Dhoby Ghaut, convenient.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 3, 2013

Very nice comfortable hotel. I arrived much before regular check in time and after a brief wait, the hotel did give me a room on the 4th floor with a huge window. They do have smoking and non-smoking floors so advisable to specify if one is particular.The room is not very large but easily fits in 2 double beds. The biggest advantage of the hotel is its location to the Dhoby Ghaut MRT station. All the staff are friendly and professional. Would like to thank them all for making my stay very comfortable. I would highly recommend this hotel to anyone who is visiting Singapore.

Room Tip: Choose a non smoking floor if you are a non smoker
See more room tips
  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 26, 2013

Really nice hotel. When I arrived to check in the staff were very friendly, profesional and helpful. The room was big, comfortable and clean. Good AC and Wifi. The hotel is well located for shopping and the metro station. Half hour to the airport on the metro. Great hotel and I have no problem in recommending it.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Innotel

Address: 11 Penang Lane | Orchard, Singapore, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Free High Speed Internet ( Wi-Fi ) Restaurant Room Service
Hotel Style:
#68 Romantic Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Innotel 3.5*
Reservation Options:
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Also Known As:
Hotel Innotel Singapore

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