We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Falls down because it scores very low on 2 of my pet hates” 3 of 5 stars
Review of Park Regis Singapore

Save Saved
You added Park Regis Singapore to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Park Regis Singapore
4.0 of 5 Hotel   |   23 Merchant Road, Singapore 058268, Singapore   |  
Hotel amenities
Ranked #58 of 291 hotels in Singapore
HK
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
“Falls down because it scores very low on 2 of my pet hates”
3 of 5 stars Reviewed October 30, 2013

Stayed for 3 nights in standard room.

The bad

- Must be the noisiest hotel i ever stayed in. The racket from the corridor was unbelievable and was mostly due to the cleaners in the daytime and guests in the evening. Walls must be paper thin. Dont expect to have a relaxing stay here.

- As mentioned elsewhere welcome to wifi ripoff land ! 30 SG dollars a day for internet and 1 hour complementary wifi per day in public areas !!! How generous ! When will hotels realise that this just irritates guests. Wifi these days should be free everywhere (as lots of other hotels already realise)

- Bar at night just lacks any sort of atmosphere

The good

- Location is good as its close to Clarke Quay across the road

-

  • Stayed October 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, November 13, 2013
Dear bilbo140

Thank you for choosing to stay at Park Regis Singapore and taking the time to provide us with your constructive feedback.

We believe in anticipating our guests’ needs to our best ability and exceeding their expectations through constant innovation. Your feedback is important in allowing us to continually measure and improve our service standards.

We hope these shortfalls will not mar your opinion of the Hotel and ask for another opportunity to regain your confidence in us.

We hope to welcome you back to Park Regis Singapore and have the opportunity to be of service to you again.


Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

634 people have reviewed this hotel

Traveler rating
    170
    324
    104
    25
    11
See reviews for
58
256
61
136
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sydney, Australia
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 27, 2013 via mobile

Stayed here for business for a couple of days, just a short walk from raffles place. The room was modern, quiet and staff were very friendly. Did not use any of the leisure facilities so can't comment.

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, November 11, 2013
Dear Joanne13ncl

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us with your valuable feedback.

We are delighted to receive your gracious compliments on the customer services which you have experienced.

We will continue to provide exceptional experiences for our guests such as your good self; in keeping your loyal patronage with us and certainly look forward to welcome you back to the Park Regis Singapore soon.


Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thetis Island BC
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed October 27, 2013

I am on a trip around the world. I booked every hotel in every city based upon Trip Advisor - I have never been so misled. I wonder how many reviews of this hotel have been “Fabricated” by hotel staff. While the location is excellent, a short walk from the canal and most tourist attractions, this is an “Old School” hotel for naïve people on expense account - and no one else.

The unbelievably overpriced room had a bed, a flat screen tv, and in the bathroom a toilet and a shower. Nothing is complementary here, you pay for everything; pay per view movies in your room, $30 a day for WiFi (really? In 2013 people pay for WiFi?), for breakfast you can pay over $22 for 2 eggs! Want to get a taxi… $3.50 service charge. I have not seen this type of extortion from a hotel in 20 years. Less than a block away you can get free internet, and buy a delicious breakfast of 2 eggs, French toast, and coffee for less than $5. If you walk for 15 seconds, you can get a taxi yourself – no service charge.

Singapore is making great efforts to change the behaviours of its population to make a “Clean and Green” city. This is very refreshing to see, as so much of this part of the world appears to have such wanton disregard for the environment. Perhaps the forces of competition will have the same impact and change or bankrupt “old school” hotels like Park Regis.

Previous reviewed Hotel – Tara Place in Bangkok, Thailand, Next Hotel – White Knight Hotel, Manila.

Room Tip: Look for another hotel
See more room tips
  • Stayed October 2013, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, November 13, 2013
Dear TelegraphHabour

Thank you for choosing to stay at Park Regis Singapore and taking the time to provide us with your constructive feedback.

We believe in anticipating our guests’ needs to our best ability and exceeding their expectations through constant innovation. Your feedback is important in allowing us to continually measure and improve our service standards.

We hope these shortfalls will not mar your opinion of the Hotel and ask for another opportunity to regain your confidence in us.

We hope to welcome you back to Park Regis Singapore and have the opportunity to be of service to you again.


Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 26, 2013

We spent our honeymoon in Singapore and stayed at the Park Regis for 10 nights. Overall, it was a great hotel with everything we needed. More importaintly, it was about 300m to Clark Quay (the main resturaunt strip), and only about 100m from a major underground subway station (the best way to get around).

I thought the service was second to none, and the staff genuinely wanted to assist wherever they could. The pool was great as were most of the other facilities.

There was one hour of free wifi per day (per device), but we had to go down to the lobby to use it. Unfortunately in-room wifi was very expensive, but then again, who needs the internet on a honeymoon.

The room was quite small and had recently undergone renovations. It was an open-plan design with only a mirror seperating the bed from the bathroom. The toilet and shower had frosted glass, but it didn't offer much privacy. Again, not a real problem for us but it may be for others.

Breakfast was good, but as with most places in Singapore - they had 'turkey bacon' in stead of the real thing. No big deal.

Overall, I'd definitely recommend the hotel.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, November 13, 2013
Dear ChrisJMan

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us with your valuable feedback.

We are delighted to receive your feedback on the Hotel’s service standards. We believe in exceeding guests’ expectations through constant innovation. Your feedback is important in allowing us to continually measure and improve our service standards.

We will continue to provide exceptional experiences for our valued guests and look forward to your stay in Park Regis Singapore again.

Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed October 25, 2013

I chose this hotel because it was…. affordable. But at the same time I wanted a bit of luxury.
And this is a great hotel, really. It seems quite new, the rooms like anywhere in Singapore are not very big. I faced the back yard and it was really quiet at night.
The house keeping were quite noisy. But I really loved the staff at the hotel.

Having a shower was a fantastic experience; there were 2 great shower heads.
But it is an “open” bathroom, which means the sink was inside the room and the toilet was half open into the room as the door was not fully lengt. I did not share the room with anybody so for me it was fine.

The pool was nice and in the morning it had both shade and sun, so something for everyone.

The location was great, if you walk fast it takes 5 – 10 minutes to China Town, 35 minutes to Marina Bay Sands, 25 min. to Raffles Hotel. I enjoyed the walks, there is a lot of greenery, but please bring extra t-shirts because the humidity is bad. (One of my mistakes).
There are lots of shopping nearby.

It is easy to get a taxa in Singapore except at rush hours from 6 pm to 8 pm. So here you could walk to Clarke Quay and take the boat instead. It will take you to the famous places, Fullerton, the Flyer, the Merlion, Marina Bay Sands etc. It is of course more expensive but a beautiful journey.

I paid 36 Singapore dollars for 24 hours internet.
The check-out time is 12 noon – not 11 am as some websites state.
Some rooms had a small garden facing the pool on the 2nd floor.
From the hotel to the airport I paid less than 30 Singapore dollars.
The nearest metro is Clarke Quay.
There are chairs and tables outside on the ground floor for smokers.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, November 11, 2013
Dear Pix5

Thank you for choosing to stay at the Park Regis Singapore.

We value your feedback on the Hotel's services and will use this to continue to improve our service standards for all our valued guests.

We will continue to provide exceptional experiences for our guests such as your good self; in keeping your loyal patronage with us and certainly look forward to welcome you back to the Park Regis Singapore soon.


Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 19, 2013

Stayed there for a couple of weeks. Like most higher-end hotels in Singapore, Park Regis has every bit of the 5 star feel to it: impeccable service, good quality rooms, great swimming pool, relatively convenient location.

It's location is walking distance to China Town, so this wouldn't be a bad choice if you are in Singapore for the first time. The location is also great for clubbing, as the hotel is minutes away form Clarke Quay - Singapore's hottest clubbing area. The CBD is also a stone's throw away.

Would definitely stay there again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, October 23, 2013
Dear Virbalas

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us your valuable feedback.

We are delighted to receive your gracious compliments on our hotel services, quality of our rooms, pool and our location. It delights us to know that our efforts to provide quality service are being appreciated by you

We will continue to provide exceptional experiences and hotel rates for our guests such as your good self; in keeping your loyal patronage with us and certainly look forward to welcome you back to the Park Regis Singapore soon.


Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 17, 2013 via mobile

A truly great hotel. The staff were incredibly friendly. Excellent location right next to Clarke quay for eating and next to the tube. Room was very clean and modern. The hotel was very quiet in the evenings which was lovely. We are a young couple and would highly recommend this hotel.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
park_regis2011, General Manager at Park Regis Singapore, responded to this review, October 23, 2013
Dear MVB244

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us your valuable feedback.

We are delighted to receive your gracious compliments on the services which you have experienced and our rooms’ cleanliness. Yes, although we are located next to the entertainment hub, Clarke Quay, our guests’ still get to enjoy peace and quiet when they are in the hotel.

We will continue to provide exceptional experiences for our guests such as your good self; in keeping your loyal patronage with us and certainly look forward to welcome you back to the Park Regis Singapore soon.


Best Regards,
Jason Dowd
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Park Regis Singapore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Regis Singapore

Address: 23 Merchant Road, Singapore 058268, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#42 Romantic Hotel in Singapore
#44 Business Hotel in Singapore
#48 Luxury Hotel in Singapore
#58 Top resorts Hotel in Singapore
#66 Family Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Regis Singapore 4*
Official Description (provided by the hotel):
Park Regis Singapore is centrally located in the city centre, within easy reach of Singapore's vibrant entertainment and dining hubs such as Clarke Quay, Boat Quay and Chinatown. The hotel is close to Raffles Place and Marina Bay, Singapore's commercial and entertainment hub. Perched along the Singapore River, the hotel is a mere 5 minutes' walk away from Clarke Quay MRT train station. Ultra Contemporary Hotel Rooms; Relax in your ultra contemporary studio concept guestroom with a wealth of amenities, including complimentary wireless internet access and chargeable high-speed wired internet access, 42" LCD TV, cable TV with multiple channels and Interactive TV (IPTV), Interactive Phone (IP) with IDD access, movies on demand, individually controlled air-conditioning, work desk, in-room safe, mini bar, tea & coffee making facilities, hair dryer, iron & ironing board, bathrobe, slippers, 24 hour room service, laundry and dry cleaning service. At Park Regis Singapore, you will never have to look far for a delicious meal or to unwind with a drink in your hand.If you fancy a night relaxing in your room - Park Regis Singapore is at your service with 24-hour in-room dining. A Spot of Recreation The hotel's recreational facilities include a stylish 25- metre outdoor lap pool, set next to a cascading water feature - bound to relax and rejuvenate in tranquil surroundings. Or, for an invigorating workout, the hotel offers a well-equipped fitness centre. For recreation on a larger scale, a nine-hole and eighteen-hole golf course and driving range is approximately 15-20 minutes from the hotel (fees apply). Down to Business; The full service Business Centre located on the third level provides all secretarial services. Here you will also find iMAC workstations with complimentary broadband internet access. Rental of mobile phones and laptops and private meeting rooms are available. Park Regis Singapore is Your Ultimate Choice in Central Singapore. The hotel is easy walking distance to many key attractions and to the MRT (Clarke Quay). Make Park Regis Singapore the perfect retreat for your next visit to exciting Singapore! Please note, Park Regis Singapore is a non smoking hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Hotels.com, Travelocity, Booking.com, Orbitz, Cheap Tickets, Tingo, Otel, BookingOdigeoWL, TripOnline SA, Asiatravel.com Holdings, HotelTravel.com and Venere so you can book your Park Regis Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Regis Singapore Hotel Singapore

Owners: What's your side of the story?

If you own or manage Park Regis Singapore, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.