This hotel is one of the best I've seen in Singapore for budget-minded travelers (of which I am one). The hotel staff and counter crew are very helpful and always friendly and cheerful, and all facilities are in league with the more expensive hotels. Rooms are small, but adequate, and extremely clean, meaning that they "feel" clean and the floors feel "squeaky clean polished" on your feet. I love this! However, I would like to see a couple of improvement where the rooms are concerned. First, I would suggest this hotel move to using fitted lower sheets for their mattresses. The sheets they use now come off the mattress during the night's sleep and quickly become a tangled mess about your feet. If you are a 230 pound man as I am, fitted sheets (those with an elastic stretch material at the corners) would keep the lower sheet in place a lot better! Otherwise, the beds, while a bit firm for my tastes, are excellent.
A second place for improvement would be to provide wash cloths and face towels for the restrooms. All you get now are the large bath towels. So how does one wash their body and face? Wash cloths help remove dead skin cells, allow you to wash your back, and give you a much cleaner feel after a shower. Face towels mean you can get cleaned up without having to use the larger bath towels.
As a 3rd suggestion, it would sure be nice if the very smallish desk next to the bed could be larger. It is used to place a telephone and the coffee water heater, cups, and a few small room service items. There is little space for anything else! A larger desk area would make it a much more "user friendly" room. I needed to sit my lap-top on there (that's where one of the only two electrical outlets are located!) but the telephone and coffee water heater were definitely in the way. By the way, the electrical power in Singapore is 220 ~240 VAC, 50 Hz. Make sure your equipment (and electric razor!) can handle this kind of electricity! My razor would not handle it. The 50 Hz voltage frequency is no problem for most razor wall transformers, but the high voltage would cause it to quickly melt down! I recommend travelers bring a voltage converter if planning to visit Singapore. The hotel does not provide these.
The last thing I would do to improve the room and give it a more friendly feel is to add a couple of shelves up on the walls. There is just no place to put anything unless you use the area next to the large window by the bed. This is a large flat area that I suppose is intended for this purpose, but as it is right next to the bed, it is rather a pain to always have to get over there to use it. A shelf placed right next to the entrance door would be a good place for keys, wallets, sun glasses, etc., while a 2nd shelf near the TV would be nice for placing the coffee water heater, or a brief case, etc. These simple and low cost improvements to the rooms would really put this otherwise excellent hotel right over the top! And if you really want to impress your guests, get a small microwave oven and refrigerator in there too. I'd pay an extra ten dollars a night just for that!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.