We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Odd” 3 of 5 stars
Review of Klapsons, The Boutique Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save Saved
You added Klapsons, The Boutique Hotel to your Saves list
Klapsons, The Boutique Hotel
4.0 of 5 Boutique Hotel   |   15 Hoe Chang Road | #01-01 Tower 15, Singapore 089316, Singapore   |  
Hotel amenities
Ranked #99 of 293 Hotels in Singapore
Port Moresby, Papua New Guinea
1 review
“Odd”
3 of 5 stars Reviewed December 1, 2012

Klapsons is more peculiar than boutique, the ridiculous pod you climb into to register on arrival certainly sets the tone for a different but less than remarkable experience.

in their desire to be different, clearly they are trying hard unfortunately in this instance 'trying hard' comes across as 'try hard' as the important things are missed in preference to emphasis on the odd and impractical.

In my room
the lighting particularly in the bathroom was inadequate and broken.
shower with a full window to the street was ridiculous given it lost its effect because you had to pull down the blind to stop people in the street watching you shower.
the wireless internet was as good as useless, best place for reasonable reception was to stand in front of the lifts.
the room was clean and the introduction of a coffee pod machine was a nice touch but then that is becoming industry standard now.
the toilet by the from door and the shower at the other end of the apartment requires some forward planning
plenty of hanging space for clothes if you ar a long term tenant.
bed was ok
lobby
the tables and chairs in the lobby were a missmatch of quirky pieces with no rhyme or reason to them, not comfortable to sit and do business and again internet was only good in one corner.

What little interaction i had with staff was stock standard Singapore helpfulness and friendliness

over all I would stay there again if I had to but would not make it my first choice, there are plenty of other hotels offering better planned and functioning facilities in Singapore

Room Tip: avoid the window in the bathroom
See more room tips
  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

139 reviews from our community

Traveler rating
    53
    52
    21
    9
    4
See reviews for
6
48
18
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Adelaide, South Australia, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 19, 2012

Was having a break on the way back to Austrailia from Europe. Was an excellent way to re-charge the batteries. The room was lovely and clean. Food was excellent and the staff were very friendly and helpful.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed November 12, 2012 via mobile

Everything was very good.. Room was decorated with flower petals.. Jacuzzi was the best of it that my hubby n I enjoyed... Things that are not good is.. E outdoor mini lamp 2 of it is the working and e technician said that the wire is faulty that's all... If not the outdoor will look even nicer n brighter during e nite.. Lastly, the front desk person is not very knowledgeable, friendly n willing to help more...,

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
milan italy
Top Contributor
53 reviews 53 reviews
44 hotel reviews
Reviews in 34 cities Reviews in 34 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed November 5, 2012

The location was not optimal forme as I wanted to be closer to Chinatown .it was a good 15 min walk thru lots of traffic It was also not convenient to Scott's/orchard . The direct locale a bit barren for cafe or restaurants except for a nice tiny cafe outside the hotel. I am normally attracted to small hotels . Trying to get taxis is a problem bbut maybe an island wide problem This place felt impersonal with reception staff all cooped up in an egg like space where one approaches like into the ET SPACESHIP . I got a room with odd glass windows onto the void downstairs so had to keep the curtains drawn else direct view up into the room. The space was tiny and claustrophobic . I think it was more than 300sing$ . No where to move in the bathroom or hang your towel . Yes it was small . What was good about the experience? Interesting infividual design everywhere but put together it felt too try hard . Good use of old office building .
The espresso machine was a nice luxe touch .
The breakfast buffet was mean , maybe it was a quiet day and they cut down the spread , I would suggest doing ala carte on days like this . Overall I think i would stay elsewhere next time

  • Stayed October 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 5, 2012

Very good service by the service ladies. Got an oasis suite and it was indeed very spacious and clean. The only thing would be that the outdoor Jacuzzi's tub is a little dirty. Perhaps I'm someone who is really particular about clean tubs, I've spent about 10mins to get rid of some spots in the tub. Other than that, the shower gel & shampoo that the hotel provided has this really nice aroma which I love it to the max. The complimentary breakfast/drinks at The Sleeping Rhino was good too! Really a place which is value for money. I would definitely come back again. Thanks Klapsons for the wonderful experience!!!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poznan, Poland
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
Reviews in 30 cities Reviews in 30 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 1, 2012

We booked Oasis Suite for our last two night during 3 week vacation.

Room
Oasis suite photos on hotel's web site show nice room and big balcony / porch with jacuzzi. What we got was actually a room with just the jacuzzi outside. No balcony / porch. I did complain about that after a while and staff said that we got bigger room because we have a child. They didn't inform about it. So if you want the suite which is on the photos make sure it is the one.

The room itself is great, beautiful design, great bathroom. Bathtub and the shower open to the room. Separate bathroom with toilet and nice design sink. The bed is huge and very comfy.

Lighting system in the room is confusing. You can get which button to push to turn on or off this or the other light. When our baby was sleeping this was kind of irritating.

Wifi
Wifi was complimentary however as we arrived it turned out it is not working. The pushed the service to fix it but nothing has changed. After a while staff got me a mobile internet. Later on the wifi started working so it was OK.

Breakfast
It is served in a bar in the same building. I have to say that 5 star hotel with such a breakfast cannot name itself 5 star. It is the worst breakfast at a 5 or even 4 star hotel ever. Period.

Payment
Staff did some charges to my credit card which I cannot understand till now. As it was the end of vacation we were not as rich as the beginning. Around 5 days before our arrival they did pre authorization to my visa credit card which actually blocked the amount in the bank. Then I wanted to use another card (amex) and they said it is not working (it was everywhere else). So all this was stresfull but ended up ok.

Overall
Great room, nice jacuzzi, felt really good. Great design. Location OK. Service poor, they didn't inform about the things they should. They did some crazy stuff with payment. Breakfast not acceptable.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 stars Reviewed November 1, 2012

Stayed a night at The Klapsons suite after my wedding party ! impressed by the interior design of the room , service and excellent food that the chefs prepared.
Fabrika on level 17th has booze , music, good food and a great service !

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Klapsons, The Boutique Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Klapsons, The Boutique Hotel

Address: 15 Hoe Chang Road | #01-01 Tower 15, Singapore 089316, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#72 Luxury Hotel in Singapore
#99 Top resorts Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Klapsons, The Boutique Hotel 4*
Number of rooms: 17
Official Description (provided by the hotel):
Located along the southern fringe of the Central Business District, klapsons, The Boutique Hotel affords quiet sophistication, refined luxury and functionality. Passionately crafted by William Sawaya of contemporary design forerunner Sawaya & Moroni, guests luxuriate in a practical yet innovative alternative to mainstream perceptions of a hotel stay. Each guestroom is individually characterised such that no two rooms are alike. Boasting over 750sqm of event space with superlative views of the Singapore Port and the heritage of the Tanjong Pagar residential estate, klapsons is the first boutique hotel in Singapore to offer three intimate yet distinct venues for corporate seminars, meetings, social engagements and weddings.The Sleeping Rhino is the hotel's bistro-styled restaurant that conjures wholesome casual dining at Lobby Level; Lucas Deli serves up gourmet and takeaway bites; while the sky-terrace bar, Fabrika, perched on 17th floor was opened in August 2010. To ensure that we continuously provide a pleasant environment for all our guest, the hotel reserve the right to levy a surcharge for any gatherings consisting of more than two person per guest room without further notice. External food and drinks are not permitted within the hotel premises. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Travelocity, Priceline, Despegar.com, Odigeo and Tingo so you can book your Klapsons, The Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Klapsons, The Boutique Hotel Singapore

Owners: What's your side of the story?

If you own or manage Klapsons, The Boutique Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.