I have booked earlier for Aqueen Lavender Hotel ( months earlier) and have requested for a non smoking room but upon checking in we were given a smoking room , receptionist said it was all dependent on the availability of the room. Sadly we were there during the F1 event at Singapore so rooms are more expensive than usual. Pros: Large and spacious room ( we were given a corner deluxe room which is larger than most standard rooms),the light controls are impressive, huge windows, breakfast is included in our stay ( though the choices are very limited but husband and I are not breakfast eaters anyway, but the food might be an issue to other guests because they just repeat the menu, lots of greasy fried foods too for the kids i think), coffee is good. Free wifi in your room. Complimentary water and coffee/ tea is replenished everyday. Cons: we waited a long time to be checked in ( around 45 minutes ) as we were told that our room is still being cleaned ( arrived at around 3-4pm), the receptionists really needs to smile more. I noticed that our sheets are not replaced daily because I saw very light stain on it and the next day it was still there. The pillows are really hard for the neck,it gave me a neck ache. The hotel is somewhat far from everything but it is in a quiet neighborhood with lots of car parts shops, hardware stores, and budget hotels/ hostels around, walk to the train station is 7-10 minutes. If you have a senior citizen with you it is not very advisable. Also it is beside Singapore Casket , which does not bother us at all, but other guests might be turned off by it. There is a food court nearby that is open until midnight but we were not able to check it out. The housekeeping personnel are hospitable enough to smile and greet at guests. Unfortunately there were very loud senior citizens on the other room so we heard their loud voices and shouting at midnight, but there was really nothing that the hotel management could do about it. If given a choice I would not stay here again. One can locate a better hotel for the same price in Singapore.
Room Tip: Deluxe room are bigger so it's a better choice, also request for higher floor.
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