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“Nice location but somewhat shady practices” 2 of 5 stars
Review of Haven Lobster & Seafood

Haven Lobster & Seafood
63 Boat Quay, Singapore 049851, Singapore (Singapore River)
6536 6337‎
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Ranked #4,523 of 7,382 Restaurants in Singapore
Cuisines: Seafood
More restaurant details
Restaurant details
Dining options: Reservations, Late Night
Neighborhood: Singapore River
Description: on water edge Boat Quay
Stockholm, Sweden
Senior Contributor
46 reviews 46 reviews
9 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
47 helpful votes 47 helpful votes
“Nice location but somewhat shady practices”
2 of 5 stars Reviewed August 25, 2013

As many others already mentioned before, this is a tourist trap, but I was quite aware what I was walking into… As it was a very hot even for Singapore, and I had been slowly roasting all day walking around under the scorching sun, I didn’t really care. The place was on my way, the restaurant provided nice shade and there was a refreshing breeze from the riverside.

I ordered a chili crab as it had been long time since I eaten one. It was cooked well and they brought it fast. French fries that I ordered on the side looked a little dead though. Of course it was much overpriced – I paid 113 SGD for the smallest crab they had, 2 soft drinks (in plastic glasses) and 1 small portion of fries. Ok, that small crab was very big for one person and I was struggling to finish it, but I used to dine in much fancier Singaporean restaurants and don’t remember paying through the nose.

However, what completely put me off was a couple of live turtles in a plastic bucket on the floor, hidden in the kitchen behind the official display of aquariums filled with food-to-be. When I went in to pay, I asked the waitress if they cook the turtles. She got really nervous and started lying through her teeth that the turtles aren’t for cooking, and she has no idea why her boss keeps them in the kitchen. That was very odd, as eating turtles isn’t illegal in Singapore, and even though I wouldn’t do it – who am I to judge? I am not even a vegetarian. However, being lied to so bluntly didn’t feel very good.

I am definitely NOT going there again, even though the location is good. There are far better places in Singapore.

  • Visited August 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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85 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Liars and can not be trusted! A hard lesson learnt!”
1 of 5 stars Reviewed August 23, 2013

They offered a 20% discount of the bill and it was our first night so we wanted a nice seafood dinner. My husband felt it was odd and also there wasn't much people in the restaurant and he wasn't too keen. I was hungry and we have an infant with us furthermore it was getting late so we decided to eat there. We ordered a squid dish as a entree( average), medium black pepper crab (good) and fish, we specifically asked about the fish's price and the waitress told us it was 30SGD so got it (lack of flavour). Upon finishing the meal we were bill shocked because the total 3 dishes cost us nearly 300SGD! The crab was not an issue because its expected for live crab but the fish alone was 120SGD! The waitress and owners are liars and will try to overcharge, very dishonest people!

  • Visited August 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Liars and thieves!”
1 of 5 stars Reviewed July 20, 2013 via mobile

This lot a the biggest crooks and liars around. Just do not go there. An embarrassment and disgrace to Singapore. They entice you with 40% off meals and two free drinks each. They show you a menu with no prices and pressure you to order. Then they charge $15 a plate for the most basic fried rice, we had the night before for $4 and much tastier. The squid was $48 and very small and ordinary. WALK AWAY.

Visited July 2013
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Aldershot
Top Contributor
199 reviews 199 reviews
139 restaurant reviews
Reviews in 73 cities Reviews in 73 cities
73 helpful votes 73 helpful votes
“Order carefully”
2 of 5 stars Reviewed June 29, 2013

Yes this a rip off if you don't look at the prices of the seafood. We had the free wine and then we had satay, a roast duck (good), stir fried prawns (good) and yang chow fried rice (ok). The duck and pawns are expensive - 30sgd each, the total cost was 92SGD so the wine is by no means free

Visited June 2013
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Tea Gardens, Australia
Contributor
18 reviews 18 reviews
9 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Don't Fall for the Free Bottle of Wine”
1 of 5 stars Reviewed June 20, 2013 via mobile

An absolute rip off...... Charged $160.00 for lobster plate.... Was not informed of price before hand .... And unfortunately we didn't ask.... Was given " free" bottle of wine as an enticement to eat there.... Now we knows why!!! Also the waitress "suggested" dishes.... $300.00 at the end of an ordinary meal... Avoid this place if you can!

Visited June 2013
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