Disclaimer: I am Italian, so high standards for authenticity.
This restaurant is a tale of two cities. The buffet is good. Stay away from the overly complicated stuff where many favors get mixed and stick to the simple ingredients. Then it will be an excellent experience. The fresh cheeses, the Parma ham, the mortadella, the olives are very, very good. I suspect most of these ingredient are flown in directly. I found the Parmesan somewhat plasticky and the pizza bread not crisp.
The dishes in the a la carte menu are "international Italian". I suggest to pass. There are no favors from home. I have been three times a my colleagues at work like this restaurant so my sample base is now large enough. Better stick with the buffet.
The dessert bar looks attractive. I found the sfogliatelle not very fresh. They must have been two or three days old.
Finally, the wine compartment is very disappointing. The wine list is short and of three wines I asked only one was available. The red wine was brought in chilled. This is quite common in most of Asia but one would think that a place that styles itself as Italian would know and do better.
The service is attentive, eager, but poorly trained in what they are serving.
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