The concierge and the shuttle driver are very helpful and friendly. We stayed there for almost a month and knew them quite well.
Breakfast is average. It did get quite boring after the first week from lack of variety of food served from one day to the next. We did have a semi-buffet dinner at the hotel and it was delicious. We had the lamb and shrimp main course. We also had a BBQ buffet dinner by the pool one night. They had a good variety of meat and seafood. They were cooked to perfection.
We were frustrated with their flat screen tv. The screen were occasionally distorted and at times, got quite bad, making it really difficult to watch a good show on their movie channel. We called the maintenance guys and they mentioned that someone was fixing the satellite and that it would be fixed in a short while. After a few hours, we called again as the screen still had distorted pictures. This time, they came by to change a wire behind the tv. It seemed to work for a while but quickly got distorted again. We gave up on this.
Overall, the hotel is clean, staff is very helpful and courteous, and the location of the hotel is spot on.