On the bright side they let us into our room early, the breakfast was really good, the air con quiet and effective, the swimming pool large and pleasant and the location fine (when you eventually find out how the access the Clarkes Quay MRT station) with a huge choice for eating out in the area.
On the down side, some of the hotel design is awkward. Our room was small and the view was of the storage area at the back of the pool bar. It had a floor to ceiling full width clear glass window into the bathroom. Despite being married for 41 years we have no desire to watch each other on the loo. To overcome this they have provided a folded fabric blind on this window. This actually forms the wall of the shower so it gets wet and grows black mould on the inside. Not very clever.
In a country as technologically advanced as Singapore I had expected free wi-fi, but not here.
We set out to buy a 2-day MRT tourist travel ticket. A smart man in the reception area told us that you could buy them at the Clarkes Quay MRT station. You definitely cannot. The station staff suggested we walk (!) to the Chinatown Station but that office was closed. By this time our two days was rapidly becoming one so we gave up.
The lounge seating in this hotel is very small for a hotel of this size so don't expect a seat if you are waiting for a pickup.
All of that said, we actually grew to like this hotel. If we stopover in Singapore again (which would be definitely be my choice compared to Bangkok) then we would seriously consider staying here again, particularly if they managed to obscure the bathroom window and provide free wi-fi.