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“Just what you need between flights” 5 of 5 stars
Review of Ambassador Transit Hotel Terminal 2

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Ambassador Transit Hotel Terminal 2
Departure Transit Lounge South, Level 3, Changi Int'l Airport Terminal 2, Singapore, Singapore   |  
Hotel amenities
Ranked #81 of 290 hotels in Singapore
India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Just what you need between flights”
5 of 5 stars Reviewed February 27, 2013

It is efficient, clean and server its purpose, i have stayed here many times and it has always been up to the mark. Great value and very efficient. I will always stay there whenever on transit in Singapore.

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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219 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
Perth, Australia
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 22, 2013

The Transit Hotel is a great alternative when you don't need your main luggage. I've stayed many times, especially if your connecting flight is an early morning. You can take a 6 hour block or just add as needed; explore all the restaurant choices. The rooms are always clean, very quiet and with tea/coffee and wall TV that's all you need if tired and flying on again soon.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kiev, Ukraine
Top Contributor
118 reviews 118 reviews
72 hotel reviews
Reviews in 69 cities Reviews in 69 cities
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed February 12, 2013

Very conveniently located in terminal 2, just follow the signs to the "airport hotel". We did not make reservations and stayed on the day after Chinese New Year. We were so glad they had availability! Upon entering the room I was struck by how clean the bedroom area was, although completely basic... no pictures or wall hangings at all. That's fine, I was just there to sleep. The bathroom was clean with the exception of the shower drain which was full of nasty hair... which made me opt for wearing shower shoes. You can unfortunately hear hallway noise (people talking, opening/closing doors) very clearly and the airport wifi does not reach the rooms. Otherwise, a very comfortable stay. You may also need to know that rooms are rented by 6 hrs, but we added an hour to make 7. Affordable option considering this is Singapore!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luzon, Philippines
Top Contributor
98 reviews 98 reviews
42 hotel reviews
Reviews in 39 cities Reviews in 39 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed February 7, 2013

For an overnight stopover in Singapore that is not long enough to make it worth while wandering out of the Changi Airport, the Ambassador Hotel provides a temporary refuge. The rooms are very much in demand so better make a reservation well ahead of your travel date. Their web site suggests two weeks before arrival.
Even the well planned trip is not immune from Murphy’s Law as I found myself walking into the hotel recently asking for a room. As expected the rooms were fully booked except for the budget rooms, which I assumed were unoccupied because of the on-going renovation of which the guests were earnestly warned of possible noise in the room. But I took the risk and was not bothered at all. I must have been in deep slumber after a long flight.
The budget room is very basic but adequate for a restful sleep. The bed is not the best but good enough, the room and common bathroom and toilet are clean. The room has one single bed, a flat screen TV and complementary bottle of water but no free wifi service in the room.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KENT
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 29, 2013

Very good for what it is a transit hotel; recently refurbished room; very clean; no internet access, but free outside hotel in terminal; not normally 'picky', but pillows ridiculously large and firm; rooms available with or without windows.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 28, 2013 via mobile

Good, clean room, but no internet connection and bad TV reception. Good for sleeping and nothing else. Also, construction is going on and can be noisy. No refund once you decide how many 6 hour blocks you are booking.

Stayed January 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Welkom, Freestate
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 22, 2013

I recently traveled from Auckland to Johannesburg via Singapore. I was accompanied by my Grandchildren aged 11 and 8. Our lay-over time was 7 and a half hours, a long time when travelling with children. I booked the Transit Room for the 6 hour period and it was the best thing we could have done. We had a lovely shower, managed to get about 4 hours sleep and with a change of clothing we were ready for the next long flight to Johannesburg. The Hotel offers a wake up service so there is no problem with oversleeping. The 'windowless' rooms do have a bit of a claustrophobic feel about them but it didn't worry us. The rooms are clean and well equipped with essential toiletries and a tea/coffee making facility but beware of asking for extra towels, there is a $5 charge per towel (2 towels were provided but we were 3 occupants). It would have been nice to have had access to the free wi-fi available on the airport and I agree with other travelers that one does feel somewhat disconnected from the rest of the world once inside the room. All things taken into consideration I would highly recommend making use of this facility if you have a long wait for a connecting flight, it was worth every cent.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ambassador Transit Hotel Terminal 2

Also Known As:
Ambassador Transit Hotel Terminal 2 Singapore
Address: Departure Transit Lounge South, Level 3, Changi Int'l Airport Terminal 2, Singapore, Singapore
Location: Singapore > Singapore
Hotel Style:
Ranked #81 of 290 hotels in Singapore

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