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“great location, not so comfotable bed” 3 of 5 stars
Review of Ibis Singapore on Bencoolen

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Ibis Singapore on Bencoolen
3.0 of 5 Hotel   |   170 Bencoolen Street, Singapore 189657, Singapore   |  
Hotel website
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Hotel amenities
Special Offer
BED+BREAKFAST+WIFI
Ranked #47 of 294 Hotels in Singapore
Canberra, Australia
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“great location, not so comfotable bed”
3 of 5 stars Reviewed May 14, 2013

great location, breakfast was standard, room is reasonable size,clean, service was good. bed is not comfortable,woke up with a sore back, bed was very hard and stiff .it'swas like sleeping on the floor. good value for travelers that spend most of their time out,

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,369 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Malaysia
Top Contributor
61 reviews 61 reviews
38 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 14, 2013

it is nearby to Sim Lim square and tower , where we can buy PC accessories and electronic component, a nice complement to my electronic career. it is easy to get taxi from the hotel in the morning

however, it is hard to get taxi on saturday noon time

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang Island, Malaysia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 13, 2013

I like the location of the hotel in that it is nearby Bugis junction, Raffles city and Orchard. The room is small but sufficient. Overall quite satisfied with the price paid for. The only minor complain wouldbe the towels provided seem old and the hotel should already discard it for new sets.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisBencoolen, Guest Relations Manager at Ibis Singapore on Bencoolen, responded to this review, May 15, 2013
Thank you for choosing to stay at the ibis Singapore on Bencoolen and I am glad you found the hotel well located. Rest assured that your feedback on the towels provided has been looked into and addressed with the Housekeeping Team.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Wai
Quality Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 12, 2013

Quite large hotel but fells ok. Location is good, rooms are fine especially on the higher floors with very good view. Breakfast very good. All in all value for money in Singapore. WiFI works fine. At Ibis always know what you get.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisBencoolen, Guest Relations Manager at Ibis Singapore on Bencoolen, responded to this review, May 15, 2013
We are delighted that you enjoyed our breakfast. It is also very heartening to receive such positive feedback about the hotel. We will continue to deliver the personalized and bespoke service that is expected of us.
.
Thank you again for your review and we look forward to the opportunity to welcome you back in the not to distant future.

Wai
Quality Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 12, 2013

Stayed during attending Security & Safety Asia 2013.
Hotel facilities are well maintained and clean. The rate was reasonable with breakfast and free wife connection.
The staff at the counter was very kind and friendly.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisBencoolen, Guest Relations Manager at Ibis Singapore on Bencoolen, responded to this review, May 14, 2013
It is very rewarding to receive compliments from guests like you who have enjoyed their stay. Your feedback will surely motivate us to always strive and do better.

Thank you for taking the time to reflect on your experience at the Ibis Singapore Bencoolen and we hope to have the pleasure of welcoming you back soon.

Wai
Quality Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darwin
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 12, 2013

The Ibis is a great central location to base yourself for getting around the sites and shopping in Singapore. Reasonably priced, clean, efficient service (no room service available though). If you are looking for a base to look around the sites and are pretty self sufficient I highly recommend the Ibis.

Really close to Bugis St markets and shopping, short walk to Orchard Rd and Little India. We loved the big local food court a short walk away in the Bugis St area where we had brekky for around $4 a day which was great!

Note: Beware of the Day Spa on the right as you exit the hotel; Special offers to get you in and then it's all about selling you more - not relaxing or enjoyable at all!! All about tricking you into the front door and getting more $$ out of you under false pretences!

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toogoom, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 12, 2013

We had a pleasant stay with Ibis on Bencoolen, the morning breakfast staff were extremely helpful and quick with their service. The rooms were clean, the location of this hotel is excellent for transport by bus and easy walking to food stalls and shopping.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Singapore on Bencoolen

Address: 170 Bencoolen Street, Singapore 189657, Singapore
Location: Singapore > Singapore
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#37 Family Hotel in Singapore
#39 Romantic Hotel in Singapore
#43 Business Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ibis Singapore on Bencoolen 3*
Number of rooms: 538
Official Description (provided by the hotel):
Ideal hotel location in Singapore next to Singapore shopping & business centers. Free Wi-Fi throughout the hotel .8-minute walk to Bugis MRT.TASTE Restaurant serves breakfast and local Singapore dishes. Best Economy Hotel in Asia Pacific by TTG in 2009-12.Certificate of Excellence awarded by Tripadvisor in 2012-14.FREE WiFi access, international adaptors, USB chargers, complimentary access to 2,300 newspapers, free use of a bicycle and EZ link card. TASTE Serves international breakfast and local Singapore dishes in tapas style. ... more   less 
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Also Known As:
Ibis Singapore On Bencoolen Hotel Singapore
Accor Singapore On Bencoolen

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