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“Not too bad!” 3 of 5 stars
Review of Hotel Royal Singapore

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Hotel Royal Singapore
3.5 of 5 Hotel   |   36 Newton Road, Singapore 307964, Singapore   |  
Hotel amenities
Ranked #212 of 300 Hotels in Singapore
Bendigo, Australia
1 review
1 helpful vote 1 helpful vote
“Not too bad!”
3 of 5 stars Reviewed January 28, 2014

We stayed in January 2014. We arrived about 7am after an overnight flight from Rome. We did not expect to be allowed in our room at this time, but surprisingly, we were, which was great as we were very tired. We had booked a triple room for my husband, my teenage son and myself and were upgraded to the "Royal Residences" in the adjacent block. The room was very spacious, almost new and had a kitchenette, balcony and large bathroom. The beds were very comfortable. The room was actually great! There was a construction site next door which was very noisy during the day but as we were mostly out was not a great problem. It was nice and quiet at night. I did not find the buffet breakfast much fun. There seemed to be a never ending stream of large tour groups in the hotel so it was always very busy. The breakfast area was far too small for the number of guests and it was hard for the staff to keep the food supplied, hard to get a table, very noisy and chaotic. The food choice was not great either, mainly asian dishes. The location was quite good, less than 5 minutes walk to an MRT station and with several bus stops nearby also. Overall the hotel staff were pleasant and helpful,but at times inefficient. The room was great, no so much the breakfast.

Room Tip: The "Royal Residences" are apartment style rooms in a separate, new building. Our room was...
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  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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511 reviews from our community

Traveler rating
    36
    175
    176
    68
    56
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Swedish first
  • Thai first
  • Any
English first
Melbourne Australia
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed January 27, 2014

This is hardly a 4* hotel, I would rate it a 2* at he MOST, inefficient staff at reception, dirty furnishings in the reception area, the breakfast awful unless you like asian food to start off your day. The only positive is that it is conveniently located with a bus stop outside the premises that will take you into Central Singapore within minute, apart from that I would give this hotel a big MISS!!

Room Tip: I don't think there would be any good rooms in this establishment!!
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  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 12, 2014

We stayed at this hotel as a two night stop over between Australia and Sri Lanka. It did it's job as we were hardly in our room as we were busy site seeing etc. The rooms are tired looking and need updating but they were clean. Buses stop right out side the hotel so it is cheap transport around town, but having said that the Taxis in Singapore are so cheap you are only saving a few dollars. The pool is cool but does the job. There is a shopping mall around the corner where you can get a good priced breakfast or lunch.

  • Stayed January 2014, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bombay
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 10, 2014 via mobile

I stayed in Hotel Royal for six days. This hotel is a two-star one, in dire need of an upgrade. The ambience is very 70s, but not in a good way!
The corridors have a peculiar dank smell. The carpet of my room looked as though it had not been vacuumed for at least six months. The cleaning staff forgot to replace toiletries on two days. One one occasion, the paper packet contained a wet shower-cap. I shudder to think where it came from! The towels were torn, as was the wallpaper in the room I occupied. The location is okay - a few bus-stops away fromOrchard Road, and round the corner from the Novena station on MRT's red line.
Would I return? Not so sure.

Stayed January 2014, traveled on business
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Singapore, Singapore
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 10, 2014

This hotel is excellent for the basics. Your rooms are just bed, small desk, TV and nice bathroom. Nothing fancy. Buffet breakfast is terrible, there are only Western choices and even then mostly fried stuff.

The location is excellent however, 10 min walk to Newton Circus, close to MRT, and the station (Novena) is only 3 or 4 stops away from Orchard. If you're looking for an affordable place in the middle of Singapore this is the one.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bangkok, Thailand
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 16, 2013

The hotel should be 3 star not 4.
Long way from Orchard Road and limited choice of restaurants near hotel. Staff friendly and renovated rooms on 15th floor are nice. Don't think I would stay again due to location

  • Stayed December 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Mannheim, Germany
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 8, 2013

weren't greeted by the bellboy, need to put your own luggage even if heavy to the reception. needed to wait 15 minutes after designated check in time which is 2:00pm. There is an ongoing construction nearby which really irritated the whole visit but not actually to the hotel's fault. definitely a plus to be in proximity to a mall, church and mrt, a bus is just outside the hotel which is very convenient as well. Overall, hotel is recommended for a very convenient but uncomfortable stay.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Royal Singapore

Address: 36 Newton Road, Singapore 307964, Singapore
Location: Singapore > Singapore
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #212 of 300 Hotels in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Royal Singapore 3.5*
Number of rooms: 331
Official Description (provided by the hotel):
Hotel Royal is strategically located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 5 minutes walking distance from the hotel. There are 3 major shopping malls namely Novena Square, Velocity and Square 2 are directly above the station. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. Guests staying in the hotel's newly refurbished 331 spacious guests' rooms and suites will enjoy 'Every Room A Home' feeling as all the rooms & suites are comfortably furnished with shades of beige curtains and bedspreads to blend with a contemporary colored wallpaper to enhance the cosiness of the rooms.Our rooms are among the most spacious in Singapore. For guests' convenience & entertainment, we have added a wireless broadband internet access facility and also additional satellite and cable TV channels linked to all guest rooms & suites, apart from the hotel's present 24 hours in-house movie channels. The hotel's 24 hours Trishaw Coffee House offers mouth-watering local delicacies and irresistible desserts. Room service is also available 24 hours. Weekend Hi-Tea Buffet is very well accepted by local & foreign guests. Other food & beverage dining like the Jade Room Chinese Restaurant offers daily lunch & dinner steamboat buffet and is a fabulous place to dine in comfort, whilst the Japanese restaurant Kandagawa (level 3), is well-appreciated for authentic Japanese cuisine & decor in the restaurant. Newton Food Centre is about 800m away from Hotel Royal where one can enjoy Singapore fabulous local food.The latest added facilities are an in-house Gym for the health-conscious and also a Self-Launderette & Ironing Room for guests who prefers to do their own laundry whilst staying in the hotel.Please come by to Hotel Royal and experience the Traditional Royal Service that we offer. ... more   less 
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Also Known As:
Hotel Royal Singapore

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