We ordered a salty egg crab and a French-style lobster, and also stir fried vegetables and steamed rice. We were told the crab and lobster would take 30-40 minutes, which was fine with us (the place was very busy, and it was good that they set our expectations). The order was repeated to us, all correct.
However 5 minutes later we were served the vegetables on their own. We told the waiter that the vegetables should come out with the rest of the meal. He said he would check if they could but never returned. He continued working, walking past us several times to go and wait on others and prepare tables. After waiting 10 minutes with no response we asked one of the more senior staff and they began making excuses about how they cannot because of how busy they are, but they backed down once we said to simply take the vegetables off our order. The vegetables were taken away but with no clear response as to wether we'd get them back later.
Around 40 minutes into our sitting the crab arrived, then the lobster. Both were lovely, although the French style sauce on the lobster largely over-powered the flavour of the meat. Both were very good, although there was no real "wow" factor to the food.
15 minutes later a fresh serve of vegetables arrived. Better late than never I guess. Better if they'd simply arrived with the meal (surely this is the most basic of rules for running a restaurant?).
Someone asked if I'd like another beer. It never arrived. I had to order again from another person.
The rice never arrived (and thankfully wasn't in the bill). So the waitress that took the order never added it I assume, despite reiterating the order for rice twice (we only ordered 4 things, so I don't know how it was missed).
Anyway overall the food is good. It cost SG$168 for our food and 2 beers and a watermelon juice. All tasty and filling.
Prices were roughly $178/kg for lobster and $56/kg for crab if I remember correctly.
I'd have given this restaurant 4/5 if not for the poor service. It's inexcusable for such an established restaurant. But I'd still recommend it. Just be very clear if there's anything even slightly unusual with your order.
The restaurant had a busy and happy atmosphere. Hardly a romantic or peaceful setting, but I had no problem with it. Nothing special but nothing wrong with it for us.
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