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“Quality serviced apartments” 4 of 5 stars
Review of Citadines Mount Sophia Singapore

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Citadines Mount Sophia Singapore
3.5 of 5 Lodge   |   8 Wilkie Road | #01-26 Wilkie Edge, Singapore 228095, Singapore   |  
Hotel amenities
Ranked #59 of 182 Specialty lodging in Singapore
Downham Market, United Kingdom
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
“Quality serviced apartments”
4 of 5 stars Reviewed October 11, 2012

When I spend more than a week in a place I prefer to get a serviced apartment as you can live a little more normally in my view. Anyway I found this one pretty good. Staff are friendly and efficient, they offer a decent set of hotel like services (like breakfast and laundry).

A couple of areas it could improve on:
1) The gym is pretty small, and rather oddly the breakfast room looks on to it which can be a bit disconcerting if you're eating breakfast your view can be people sweating away working hard in the gym which isn't great. Ideally you'd move the gym and make it bigger.

2) A map of the local area in the room along with recommendations of restaurants in the local area would be handy.

3) It's a 15 min walk to the closest MRT, which in Singapore can be either a VERY hot walk or a VERY wet walk depending on what the weather's doing (neither are pleasant when coming back from the office with a laptop bag). Having reception able to organise a taxi for you rather than waiting outside would be handy.

The local area is very good though, not touristy so some good restaurants about and at least two mini-mart's less than 5 minutes walk away.

The design of the place is very contemporary and the rooms are well equipped.

Basically if you're spending a couple of weeks in Singapore I think it's a pretty good choice.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PearlynTan, Manager at Citadines Mount Sophia Singapore, responded to this review, October 18, 2012
Dear virtualbma, thank you for taking the time to provide your feedback on your recent stay in Citadines Mount Sophia. I am happy to inform that we would be installing blinds in the near future for the windows between the gym and the residents' lounge (breakfast room). This would ensure some privacy for the gym-goers. Our friendly receptionists are always ready to assist to arrange for taxis should you require and we are more than happy to recommend restaurants around the area. Once again, thank you for your kind and candid comments and we hope to see you soon! Warm Regards.
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58 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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  • English first
  • Japanese first
  • Thai first
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English first
London
Top Contributor
82 reviews 82 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 8, 2012

On this stay I was in a studio apartment on a long business trip.

Location is great nestled a short walk from Little India and easily walk able to Bugis and the bottom end of Orchard Road. Also well connected with good bus routes and close to metro.

Accommodation is modern clean and crisp. Very comfortable with large windows, air conditioning and a good sized gym. My only negative comment would be the lack of a swimming pool to relax at on a hot afternoon.

Coffee shops and restaurants on your doorstep but the breakfast at the residents lounge (Mon - Fri) is more than adequate, but nothing special.

Over all a very comfortable hotel, friendly staff and just the right facilities for a long stay business trip.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PearlynTan, Manager at Citadines Mount Sophia Singapore, responded to this review, October 18, 2012
Dear Harisap, we greatly appreciate your feedback and thank you for your affirmation of our services and location. Guests may approach our friendly receptionists for recommendations to almost anything, including nearby swimming pools. We apologise if the lack of a pool was an inconvenience for you. Nonetheless, we are glad you had a comfortable stay with us, and we hope to welcome you back soon!
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Thailand
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 3, 2012

We had booked the hotel for 4 adults because our children are young adults. And since hotels in singapore was quite expensive, this was a good price.
We booked a 2 bedroom apartment ! What we got was a one and half bedroom. The first bedroom was a queen bed, but the second bedroom was a single bed in a very small room. You could not fit an extra bed in there.
My husband had to sleep on the pull out sofa in the living room.
Breakfast is not available on public holidays and weekends......
It is a bit of a walk to orchard road. Though there is a mall 10 minutes walk, and a train station there.
The staff were so friendly and very very efficient !
We were getting holiday inn on orchard for nearly the same price. Should have opt for that.

Room Tip: Two bedroom apartment is not for 4 adults, unless you don't mind sleeping in the living room. N...
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PearlynTan, Manager at Citadines Mount Sophia Singapore, responded to this review, October 18, 2012
Dear PremThailand, we thank you for taking the time to provide your feedback on your stay with us. We realise that the second bedroom has sufficient space for 1 single bed only, hence we provide a sofa bed should the guest require. Our Housekeeping team is able to prepare the sofa bed and the necessary bedlinen as well. We have conveyed your kind words about our staff's service to them - thank you very much indeed for this positive affirmation. Warm Regards.
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Dubai, United Arab Emirates
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 12, 2012

Stayed here for 3 nights on my first trip to Singapore as my meetings were mostly in the local area.

Important to note that this hotel is a fair distance from the social centres such as Boat Quay etc, but walkable to Prinsep street.

A nice size and friendly reception leads to a bank of 3 elevators that were never busy during my stay, my room had a small view over part of the city and contained the usual hotel bits and bobs, I would hesitate to call this a proper long stay apartment hotel though, (I lived in one of those in Dubai for 5 months and it was bigger and much better equipped)
There's no washer, dryer, oven or dishwasher in the kitchenette here, the living area is tiny and the bedrooms not much bigger.

That said, it's perfectly clean, quiet and has very good a/c

If I needed to be in this area again I'd stay here with no worries.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 7, 2012

I would like to commend this hotel on such outstanding service. The ladies at the front desk are just awesome and so helpful. Stayed here for an extended period of time due to work and they could not do enough to make my stay as comfortable as possible. I checked out after a month and went back home for a week, and then returned back to the hotel. I left some stuff to be stored downstairs at the concierge while i was away, i also sent them an email requesting for the same room i had previously, if it was available. When i checked back into the hotel, they gave me the same room and all my stuff that i had stored at the concierge, was alreaded put back into the room. It really is the small things that count, and i was so happy and thankful. Breakfast is a not that good, not a big variety. The gym is nice, various modern equipment and weights and kept very clean too. Each studio is equipped kitchen utensils which is great for cooking yourself while you are there. The only disadvantage is that the hotel has no pool, which would have been nice. I would like to personally thank Catherine at the front desk. She is an asset to the Somerset Group and works very hard to ensure that guests are always happy and satisfied. Hard workers like these deserve aknowledgement. I would recommend this hotel to anyone coming to Singapore. Free internet, breakfast, gym, serviced studio, great service - all key factors for the perfect stay!

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davao City, Philippines
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 2, 2012

It was my first time in Singapore and stayed in Citadines for four nights. Could not have stayed at a better place. The facilities were excellent and the staff were very helpful. You could borrow an adapter for your chargers or what-not. WiFi all over. Huge LCD television with cable. Condo-type kitchen with fridge, microwave and electric stove. Separate bathroom and comfort room. Hot and cold water. Nice view. Was on the 11th floor. The MTR station is a walk away. There are also cabs pulling in right outside the lobby.

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 28, 2011

Me and my husband stayed here for a period of 6 months earlier this year. The rooms are clean, well furnished and comfortable. The housekeeping was included in the room price and was very convenient. Breakfast was sufficient and they had a pretty good spread on Fridays- which was a 'healthy day' with lots of fruits.The place also has a small gym.

Right next to the hotel in the same complex, there is decent 24 hours cafe Hans, a korean restauraunt, another cafe, a small convenience store, starbucks and a hair saloon- all of which we used a lot. At 5 minutes walk were a couple of supermarkets.

The nearest MRT was Dhobyghat which was a 10 min walk. But on the way back from the station, one could also get a bus which was helpful if you are carrying a lot of shopping bags. The hotel is pretty much in the heart of Singapore and one could easily go for walks or an evening jog towards Esplanade or walk down to Little India or Orchard street for shopping. The staff was very helpful and we really enjoyed our stay here.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Citadines Mount Sophia Singapore

Address: 8 Wilkie Road | #01-26 Wilkie Edge, Singapore 228095, Singapore
Location: Singapore > Singapore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #59 of 182 Specialty lodging in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Citadines Mount Sophia Singapore 3.5*
Official Description (provided by the hotel):
Stylish, modern and compatible with the fashionable lifestyle of the international traveller, Citadines Mount Sophia is ideal for those who want to have a unique blend of prime serviced residence. The apartments are designed with space to work and live comfortably while being close to the excitement of the city. Enjoy the proximity of shopping and business on Orchard Road, the central business district, the Singapore MRT train stations like Dhoby Ghaut and Little India are both close at hand for travel throughout the country. At Citadines Mount Sophia you can choose the apartment that suits your needs along with the services that suit your lifestyle and budget. Customize your stay and enjoy Singapore like never before. ... more   less 
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Also Known As:
Citadines Hotel Singapore
Citadines Mount Sophia Singapore

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