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“Very convenient.” 4 of 5 stars
Review of Crowne Plaza Changi Airport Hotel

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Crowne Plaza Changi Airport Hotel
4.5 of 5 Hotel   |   75 Airport Blvd #01-01 | Changi Airport - Terminal 3, Singapore 819664, Singapore   |  
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Ranked #22 of 294 Hotels in Singapore
Horsham
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Very convenient.”
4 of 5 stars Reviewed March 18, 2013

I stayed at the Crowne Plaza for a night on the way to N.Z. and on the way back. THe accommodation was very good. Even though it was in the airport it wasn't noisy. On my first night there I ate in the restaurant, I didn't rate it much, over priced and poor quality. With so many restaurants in the airport there is no need to eat there. Having said that on the return leg I was too tired to go looking for a meal so ordered room service. A caesar salad, hamburger and fries, although £26 it was of a good standard, so I didn't begrudge paying it. All in all a good stay.

Room Tip: Make sure you take your own water approx $8 dollars for a small bottle. There is a supermarket in th...
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  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport Hotel, responded to this review, April 2, 2013
Dear Elizabeth C,

Thank you for your balanced and honest review of Crowne Plaza Changi Airport. We appreciate the time you've taken to share about your experience with the hotel on TripAdvisor.

We're always trying to improve on our guest experience and if you have any suggestions or further feedback, we would love to hear from you. We'd like to invite you to email us at carrie.sim@ihg.com with more details.

Nevertheless, I'm glad we provided you with a convenient stay and was able to have a quiet restful nights sleep.

We look forward to welcoming you back on your next trip to Singapore.

Best Regards,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,277 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (432)
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adelaide
Senior Contributor
48 reviews 48 reviews
43 hotel reviews
Reviews in 36 cities Reviews in 36 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 17, 2013

CROWNE PLAZA SINGAPORE
Great hotel and fine for half day use. We had forgotten to book the Ambassador Airport Hotel inside Singapore airport and as usual it was packed out - and so had to book the Crowne. It was fine, nice clean rooms, hot shower, quiet rooms, swimming pool, gym, restaurants. - great place to relax for the 11 hours we had reserved. The only minor complaint was that there was no pool service or towels but this is neither here nor there in the grand scheme of things. What you want between flights is a really good rest. You can take your own towel to the pool. Thoroughly recommend it if you can't stay inside the airport.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport Hotel, responded to this review, April 2, 2013
Dear singhi,

Thank you for choosing Crowne Plaza Changi Airport. We appreciate the time you've taken to share your valuable feedback with us.

We're pleased to know that we provided you with the right environment for a restful and relaxing stay after a long flight.

We are looking forward to welcoming you back warmly on your next stopover in Singapore.

Best Regards,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 16, 2013

Staff were excellent. We arrived early before check in, but they provided us with options - we chose to pay a little extra to have access to the Executive Lounge for the day. It was a fantastic choice - we relaxed in there and a short while later they bought our room key to us. All of the staff were extremely friendly and did all they could to make your stay as comfortable as possible. The rooms were fantastic, and hotel facilities and restaurants we top class. We would happily stay there again.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport Hotel, responded to this review, April 2, 2013
Dear Baldi1974,

Thank you for choosing Crowne Plaza Changi Airport. I'm pleased to hear that you found your stay with us "top class"!

I'm glad you found our our rooms comfortable during your stay with us. As an airport hotel, it is of utmost importance to us that our guests are able to rest and rejuvenate with a good nights sleep before their next flight.

Thank you again for your positive feedback and we look forward to welcoming you back again on your next visit to Singapore!

Warmest Regards,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 16, 2013

I stayed in this hotel during an 11 hour layover at Changi Airport, after getting off an 8.5 hour flight and feeling really tired even though I slept a few hours in Business Class. Located in Terminal 3, the hotel is conveniently positioned adjacent to the Skytrain, which connects T3 with T1 and T2 (a very short train ride).

I entered the hotel from the second floor and to be honest, the dark decor and dim lighting was not very inviting. I took the escalator down to the lobby which did not feel properly air-conditioned, particularly around the couches.

However, check-in was very efficient and the staff were friendly. My room was a 2 minute walk from the lifts. The common corridors to the rooms are outdoors and so are exposed to the weather - it was hot and humid. My room was very clean, well appointed and fairly - not generously - spacious. I could see the runway and aircrafts from my window and during the night, I could hear muffled sounds of aircrafts taking off and landing. I am an aviation enthusiast and so the planes did not disturb my sleep.

There were 2 double beds in my room. Although the bed sheets were nice, the bed itself was slightly hard, but still comfortable to sleep on. The furniture was modern and well-arranged. The bathroom was large and contained a bathtub and shower, which was a very welcome refreshment after the flight.

Bottles of water were complimentary but the wifi internet was ergegiously expensive - it cost SGD11 for 15 continuous minutes or between SGS25-30 for 24 hours (I forgot the exact cost). However, included in my room rate was buffet breakfast for 3 people, which was convenient because we had an early morning flight (breakfast commences at 6am). Although there was a good selection of both Western and Asian cuisine akin to a 5 star hotel, the food was not overly-fantastic. We were seated in a Priority Club exclusive area, which in reality felt no different to the 'normal' area. Having said that, our waiter was very attentive, friendly and nice to talk to.

Check-out was seamless and within 15 minutes, we had caught the Skytrain to Terminal 2 and were already checking-in for our next flight.

All in all, the hotel was extremely convenient. It obviated the need to catch a taxi and travel outside the hotel. However, the rooms were slightly over-priced and if I were transiting for longer (say, more than 15 hours), I would certainly consider staying at a 4/5 star hotel at Orchard Road for a comparable, maybe slightly more expensive, price because of the nearby shopping and eating etc.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport Hotel, responded to this review, March 28, 2013
Dear EugeneChan,

Thank you for your honest feedback on your stay with us at Crowne Plaza Changi Airport. We appreciate the time you've taken to share about your experience on TripAdvisor.

We will take into consideration your feedback on the quality of the breakfast spread as well and look into how we can deliver more value to our guests in future.

Once again we'd like to thank you for your precious feedback and we will be working hard to present our guests with a better experience.

Warmest Regards,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 15, 2013

I am rating this hotel as best option on the airport

It adjacent to Changi airport best option for travellers who want to take rest for hoping flights

Rooms are very big, good breakfast option

Room has Lcd tv , big bed ,

Bathroom is spacious enough with bathtub

Highly recommend

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport Hotel, responded to this review, March 28, 2013
Dear Ngururwj,

Thank you for your wonderful five-star review of Crowne Plaza Changi Airport. We are pleased that you enjoyed your stay with us.

As an airport hotel, we strive to provide our guests get the restoration they need to travel for success. I'm very delighted to hear that you were able to benefit from our comfortable rooms, seamless connectivity and proximity to Changi Airport Terminal 3 to rest and relax before your flight.

I'm glad you found our our level of service great and rooms comfortable during your stay with us. We look forward to welcoming you back again on your next stopover in Singapore!

Cheers,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 15, 2013

Located directly in T3 and a 3-4 minute walk from baggage claim and immigration. Extremely pricy, wifi is $30/day, and hallways are outdoors and muggy. Many have mentioned airport sounds but we did not have any issues with that. Bed and linens very nice. That early morning hot shower before our early morning flight to America was a lifesaver.

This is a nice hotel but you are clearly paying a premium price for premium convenience.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport Hotel, responded to this review, March 28, 2013
Dear RobinW55,

Thank you for your balanced and honest review of Crowne Plaza Changi Airport. We appreciate the time you've taken to share about your experience with the hotel on TripAdvisor.

We're always trying to improve on our guest experience and if you have any suggestions or further feedback, we would love to hear from you. We'd like to invite you to email us at carrie.sim@ihg.com with more details.

Nevertheless, I'm glad we provided you with a convenient stay and was able to have a quiet restful nights sleep.

We look forward to welcoming you back on your next trip to Singapore.

Best Regards,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kongsberg, Norway
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 15, 2013

We stayed here for a 16-hour stopover and were pleased that we chose to stay at Crowne Plaza. We arrived at terminal 1 at 5:30 PM and simply took the Skybus to terminal 3 where the hotel is located. Our room was great and had a nice view of the pool area.
We spent the evening downtown and took a taxi back to the hotel where we had a good nights sleep. The sound of planes landing and taking off did not bother us at all.
In the morning we had a nice breakfast in the hotel before the Skybus transported us back to terminal 1 for our next flight. So convenient and comfortable!

Room Tip: We stayed in room 825 which had a nice view of the pool and we were not bothered by the sound of pla...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport Hotel, responded to this review, March 28, 2013
Dear Nina N,

Thank you choosing Crowne Plaza Changi Airport! We really appreciate the time you've taken to write this review on TripAdvisor.

I'm glad you found our our rooms comfortable during your stay with us. As an airport hotel, it is of utmost importance to us that our guests are able to rest and rejuvenate with a good nights sleep before their next flight.

Thank you again for your positive feedback and we look forward to welcoming you back again on your next visit to Singapore!

Warmest Regards,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Changi Airport Hotel

Address: 75 Airport Blvd #01-01 | Changi Airport - Terminal 3, Singapore 819664, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#10 Spa Hotel in Singapore
#12 Family Hotel in Singapore
#18 Business Hotel in Singapore
#20 Romantic Hotel in Singapore
#20 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Changi Airport Hotel 4.5*
Number of rooms: 320
Official Description (provided by the hotel):
Crowne Plaza Changi Airport is located within the immediate vicinity of Singapore Changi Airport, linked to Terminal 3 via covered walkways. Guests can also reach Terminals 1 and 2 via Changi Airport's automated People Mover System comprising ten train services. Close to the Singapore Expo, business parks, golf courses and East Coast Park Beach, one of Singapore's most popular recreational spots and coupled with easy downtown access by MRT or expressway, guests will find Crowne Plaza Changi Airport the perfect hub for corporate or social meetings. It is less an airport hotel than a superbly comfortable and stylish hotel in an extremely convenient location - a contemporary urban resort 'Where the world meets Singapore'.Designed by award-winning architects WOHA, Crowne Plaza Changi Airport encapsulates elements of both city and resort hotel. Its sleek modern lines are most contemporary, yet nature underpins its design so guests can take advantage of the balmy tropics and also enjoy that hideaway resort feel. The Place To Meet for work or play, Crowne Plaza Changi Airport promises to be special in many respects: sleek modern lines including a stunning facade. Rooms with private patios and poolside sundecks, creative oval-shaped meeting rooms. ... more   less 
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Also Known As:
Crowne Plaza Changi Airport Hotel Singapore
Crowne Plaza Singapore

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