Stayed here several times, must say that the hotel and service is superb.
I however always had problems with the aircraft noise in the night as the doors need more sound proofing.
The food is amazing and the rooms are the most comfortable.

We have stayed at the Crowne Plaza on several occasions now. Our most recent stay has left us somewhat dismayed. We feel the overall standard of service has dropped. Restocking of items in the room by housekeeping is patchy, often missing out things. The number of tea bags and milk cartons is just enough for two cups and no more. Creates of feeling of stinginess. The restaurant staff again lack in good service etiquette. We do feel the restaurant could do more to train their staff. In addition the breakfast buffet tasted terrible. Food was of poor quality, too salty and omelettes were made in hurried fashion leaving a runny centre. Overall, certainly not worth paying too much for night and we would suggest only staying if you get a good deal.

I am a regular of Crowne Plaza Changi Airport Hotel over the years and again on my recent one night stay am fully satisfied. For those unfamiliar, its location just on the left after baggage claim is wonderfully convenient after a long flight. The hotel is a gem for its convenience. For my early flight the next morning, its a matter of walking out from the hotel and you are in the Arrival Hall.
Although I have not ventured into the city this time,do be aware that transport to the city on the MRT is conveneint and only at S$2.00. Walk out out the hotel and you see directions to the MRT.
What I like also is that there is the authentic multicultural Singaporean foodcourt at the basement of the airport building. Walk out of the hotel and take the lift on your right to the Foodcourt on Basement 2. The food here is about half the price of that sold upstairs ie in the Departure area. You'll really have a feel of the local Singaporean scene and food at local Singaporean prices. that's what I also like about staying at the Crowne Plaza Changi.
In terms of the furnishing, its elegant and contemporary 5 star. There is also the pool, garden an dClub room facilities.

Do enjoy as much as I have and if you do find my review helpful, please click "like" - it'll make my day that my review is helpful to you. Thanks in advance.

We were on our way home to NZ via Singapore and had a 2 night stopover. We chose to stay here because it meant one less time lugging our large haul of luggage from airport to city and back. Here you can push your airport trolley to the door and save $60 on a taxi.

Our room was on the third floor next to the pool. What a spectacular view of palm trees and water. A real resort feel to the place. We forgot we were at one of the world's busier airports. Yes there is some aircraft noise but it didn't affect us.

Kids (3 and baby) were comfortable in the room and a good bassinet was provided.

We didn't eat at the hotel, mainly due to price, but there are sooooo many options at the airport that it's ridiculous. Try the basement food court - that's where the locals/workers eat. Cheap as chips and good food.

Like others have said, internet charges were steep. We had a SingTel simcard that meant that we paid $6/day for unlimited phone use (data/voice) and we just tethered to that.