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“Great overnight stay” 5 of 5 stars
Review of Crowne Plaza Changi Airport Hotel

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Crowne Plaza Changi Airport Hotel
4.5 of 5 Hotel   |   75 Airport Blvd #01-01 | Changi Airport - Terminal 3, Singapore 819664, Singapore   |  
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Ranked #23 of 290 hotels in Singapore
Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great overnight stay”
5 of 5 stars Reviewed November 19, 2012

Great hotel for stop over. Part of T3. Easy transfer from all terminals.
Lovely hotel. Room was great. Good friendly staff. We arrived in late at night and left early the next day. Would stay again if I had a stop over.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport Hotel, responded to this review, November 21, 2012
Dear travelbug_travelbug,

Thank you for your wonderful compliments and kind words. We appreciate the time you've taken to review Crowne Plaza Changi Airport.

I am delighted to hear that you had a great stay with us. Indeed, we strive day in and out to deliver five star experience for each and every one of our guests. Your kind words are very encouraging and I will surely convey this to the team.

Thank you for the time taken sharing about the hotel on TripAdvisor. We look forward to welcoming you back!

Warmest Regards,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (337)
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  • English first
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missouri
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 17, 2012

My last day of my vacation was spent at the changi crowne plaza hotel. The room was one of the nicest, well appointed rooms I have stayed. Fantastic bathroom! Bathrobes, many towels, washcloths! Outstanding decor. I wish I had more time to spend there. Staff was very courteous and of course the location for traveling, MRT at the doorstep. Taxi to the city center only $17.00USD. The included breakfast was the most extensive I have seen. A full English/European buffet with cooked options and an equally large Asian buffet. Worth the price.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport Hotel, responded to this review, November 21, 2012
Dear bettibMissouri,

Thank you for the incredible rating! We appreciate the time taken to share about your stay with others on TripAdvisor. It is wonderful to know that we ended off your visit to Singapore on a high note!

It always puts a smile on our face when we hear that our guests have enjoyed their stay with us! It's a pity that you were unable to enjoy our facilities for a little longer before you had to leave.

Thank you once again and we hope to welcome you back to Crowne Plaza Changi Airport on your next trip to Singapore.

Cheers,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
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Siem Reap, Cambodia
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 16, 2012

Great hotel for an overnight stop at Singapore airport. Room was very beautiful and clean. Only downside is the internet: which is overpriced. Definitely recommend the buffet dinner at the restaurant: that was excellent!

Room Tip: I stayed at the topfloor, this was not noisy at all. Great view over the airport.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport Hotel, responded to this review, November 21, 2012
Dear Gabby_travelbug,

Thank you for choosing us as your choice of stay during your stopover in Singapore! We appreciate your positive review on Crowne Plaza Changi Airport and we are glad that we provided you with a relaxing overnight stop.

I will convey your kind words of our buffet to the F&B team and I am delighted to know that dinner was excellent.

We are constantly working hard to create a better stay experience for our guests. If you have any further feedback or suggestions, you're welcome to email carrie.sim@ihg.com. Your feedback is invaluable to us.

We look forward to welcoming you back to Crowne Plaza Changi Airport again!

Cheers,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sedona
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 16, 2012

Convenient hotel for 1 night lay-over located next to the airport. The rooms were ok if you like ultra-modern and lots of glass... the hotel is very pricey, the restaurant is also extremely expensive, however the lobby is beautiful, again lots of glass but this time they had interesting water features running through the glass a very striking effect. The one x-factor we did not like at all is that we had to pay $30.00 for one-night of internet. Absolutely RIDICULOUS to pay this much for internet we not happy about this and we let them know.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport Hotel, responded to this review, November 21, 2012
Dear Victoria A,

Thank you for sharing your experience at Crowne Plaza Changi Airport on TripAdvisor. We appreciate the time you've taken to review your stay with us.

Your feedback is invaluable to us and we appreciate that you have also made this known to us. We thank you for your comments which will be escalated to our management team for their necessary action. If you have any additional feedback, do feel free to email carrie.sim@ihg.com. Thank you!

Cheers,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 15, 2012

I am reviewing for the sole purpose of chiming in to support comments other guests have made regarding the high cost for wifi. I find it completely ridiculous that a hotel attached to an airport that has free wifi feels the need to charge guests for the same service. I was there for one night and there was an issue with my airline seat reservation -- as the United Airlines counter in the airport was closed I stopped by the front desk to ask if there was somewhere in the hotel that I could use wifi to check in for my flight and (hopefully) fix my seat. The guy at the desk told me no, but if I wanted to buy a drink in the lounge the waiter would give me the code. Seriously -- An airport hotel that has no facilities to help you check in for your flight? Most airport hotels in the US have a computer kiosk somewhere in the lobby for the sole purpose of printing internet boarding passes, or they'll let you use the business center at no cost (so long as you're only printing a boarding pass and not surfing the internet).

Wifi rant aside, this is a lovely property that is extremely convenient to the airport and frankly the only game in town if you have an early morning flight and don't want to deal with taxis or shuttles. I would stay there again, but I'd be a much happier guest if I wasn't getting gouged to use the internet.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, California
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 15, 2012

Enjoyed our quick late-night stopover at this beautiful hotel. Pricey and luxurious, but the room was one of the largest hotel rooms that I've stayed in. It had a large bathroom with a separate shower and tub as well.
It was very convenient to be able to transport our luggage cart right up to the hotel entrance. The hotel staff was very helpful and welcoming. If you have the means to splurge, it is an expensive way to treat yourself upon arrival in Singapore.


Stayed September 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport Hotel, responded to this review, November 21, 2012
Dear A L,

Thank you for choosing Crowne Plaza Changi Airport as your choice of stay. Its great to hear that you were able to take advantage of our highly accessible location and were pleased by your room during your stay with us in September 2012.

We are constantly working hard to provide a five-star experience for our guests that is seamless and thoughtful. We appreciate your invaluable feedback and if there is anyway you feel we could do better, please do not hesitate to email us at sincp@ihg.com.

We are looking forward to welcoming you back on your next trip.

Cheers,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed November 15, 2012

Don't waste your money ! i arrived at Singapore airport at midnight and thought it would be easier ( since i was travelling alone ) to just check in here and have a good sleep . I was given a room lower level which was VERY NOISY , i kept hearing banging doors and people talking , it looked like it was the pathway for staff rooms . Clearly this is the shittest room i was given and considering it costs close to $ 300 for the night . Take my advise , book another hotel !

Room Tip: Book another hotel !
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  • Stayed December 2011, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SINCP, Public Relations Manager at Crowne Plaza Changi Airport Hotel, responded to this review, November 21, 2012
Dear Lovetotravel1967,

Thank you for your honest review of Crowne Plaza Changi Airport. I am disappointed to hear that you did not manage to rest well during your stay with us due to the noise from the surrounding rooms.

As an airport hotel, it is of utmost importance to us that our guests are able to rest and rejuvenate during they stay with us. We take pride in not only providing a seamless experience from airport to check-in but also a restful one within our rooms.

We truly value your feedback and it is importance to us that we address the issues you've experienced during your stay with us. We thank you for your feedback which will be escalated to our management team for their necessary action. We would like to invite you to share more details of your stay with us via email, carrie.sim@ihg.com.

Thank you once again and I look forward to hearing from you.

Sincerely,
Carrie Sim
Marketing Communications Executive
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Changi Airport Hotel

Also Known As:
Crowne Plaza Changi Airport
Crowne Plaza Singapore
Crowne Plaza Changi Airport Hotel Singapore
Address: 75 Airport Blvd #01-01 | Changi Airport - Terminal 3, Singapore 819664, Singapore
Phone Number:
Location: Singapore > Singapore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#16 Family Hotel in Singapore
#23 Spa Hotel in Singapore
#23 Top resorts Hotel in Singapore
#23 Luxury Hotel in Singapore
#24 Business Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Crowne Plaza Changi Airport Hotel 4.5*
Official Description (provided by the hotel):
Crowne Plaza Changi Airport is located within the immediate vicinity of Singapore Changi Airport, linked to Terminal 3 via covered walkways. Guests can also reach Terminals 1 and 2 via Changi Airport's automated People Mover System comprising ten train services. Close to the Singapore Expo, business parks, golf courses and East Coast Park Beach, one of Singapore's most popular recreational spots and coupled with easy downtown access by MRT or expressway, guests will find Crowne Plaza Changi Airport the perfect hub for corporate or social meetings. It is less an airport hotel than a superbly comfortable and stylish hotel in an extremely convenient location - a contemporary urban resort 'Where the world meets Singapore'.Designed by award-winning architects WOHA, Crowne Plaza Changi Airport encapsulates elements of both city and resort hotel. Its sleek modern lines are most contemporary, yet nature underpins its design so guests can take advantage of the balmy tropics and also enjoy that hideaway resort feel. The Place To Meet for work or play, Crowne Plaza Changi Airport promises to be special in many respects: sleek modern lines including a stunning facade. Rooms with private patios and poolside sundecks, creative oval-shaped meeting rooms. ... more   less 
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