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“Very nice place but could have better utility” 5 of 5 stars
Review of Ascott Raffles Place Singapore

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Ascott Raffles Place Singapore
5.0 of 5 Hotel   |   2 Finlayson Green, Singapore 049247, Singapore   |  
Hotel website
Hotel amenities
Ranked #79 of 300 Hotels in Singapore
Certificate of Excellence 2014
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Very nice place but could have better utility”
5 of 5 stars Reviewed April 30, 2009

I traveled to Singapore for a mixture of reasons. My wife had to go for her office conference and I accompanied her with our son. Ended up at Ascott Singapore Raffles Place. Since it was my first trip to Singapore and I was not very familiar with the landscape, I did not know much about the location of this hotel. Took a taxi from the airport and it took us a while to explain which hotel we want to go to.
We wanted to hold the taxi to finish the check in and for my wife to carry on to her office, and it was a tough one. Even though it is located at a corner, the entry is not convenient for cars to stop and wait. Taxi driver had some hassel in that.
The check in time is very strange - 2 PM. For anyone who wants to get in for a meeting, it just does not work. The co-ordinator had asked for an early check in but it took us some time at the reception to work that out. The first thing staff told us was to wait! After a long haul flight, no one wants to hear that! That sorted, we went into the room.
Once in the room, it was a very nice experience. Even after having stayed at many hotels (including Ritz), I was pleased with the room. It had all the items needed for a comfortable stay and most of it was state of the art.
We stayed there for two days and spent most of the time outside, but was still able to use the pool for some time. The pool is situated on the 19th floor (and is visible even from Marina Bay) and made of glass. Looks extermely nice and flattering but has very low utility value. My son and I did take a dip but it was not one where we could splash around.
The gym was nice, small but well equipped.
The breakfast at the Julien Bompard restaurant was again very stylish, luxurious, but had a little less utility value. It was a set breakfast, with fixed quantity of fruits, cereal, ham and cheese and breads. Not the nice spread one would want to see and select from.
The kitchenette in the room was well stocked with all the cutlery and utensils, but some stock of food options would have made it better.
Overall, we had a nice and comfortable stay at Ascott, but found the utility value to be left wanting.

  • Stayed April 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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200 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 23, 2009

We just came back from a great hols in Asia with our 1-year old baby. We were planning a stopover in Singapore and could not decide where to stay having been there many times. I found the Ascott Raffles by chance and decided to try it out despite not really having any reviews of the place. It was a nice surprise.
I booked a 2br appartment (which was perfect for 3 adults + baby). The appartment was very comfortable and service was good. This is not a hotel so do not really expect to have a concierge - altough the staff gave us some great tips and did some bookings for us - and the room service/breakfast is limited. The pool is amazing, have a swim and enjoy the view.
Being located in the middle of the financial district this is a bit of a hybrid property but it is brand new and very tastefully appointed and right in front of the MRT station. The Ascott Raffles is convenient and if you have a family is a great place to stay.

  • Stayed April 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ascott Raffles Place Singapore

Address: 2 Finlayson Green, Singapore 049247, Singapore
Phone Number:
Location: Singapore > Singapore
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#57 Business Hotel in Singapore
#63 Romantic Hotel in Singapore
#66 Luxury Hotel in Singapore
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Ascott Raffles Place Singapore 5*
Number of rooms: 146
Official Description (provided by the hotel):
Ascott Raffles Place Singapore is a paragon of cultured living set in the heart of Singapore's financial cityscape. The heritage building restored from its 1950 splendour, is a distinct and exclusive residential experience with its Art Deco architectural facade set against the modern cityscape. The prime location grants immediate access to the multitude of business and financial institutions in the CBD area. Also close are the renowned entertainment and shopping districts, international restaurants and cultural destinations unique to Singapore.Each of these serviced suites at Ascott Raffles Place Singapore is designed to articulate sheer luxury and ensure absolute peace of mind. Be lavished with unrivalled personalised services and extensive business support in the comfort and privacy of an elegant, fully-equipped home. With a commanding view of Singapore and designed for optimum luxury, Ascott Raffles Place Singapore provides the extravagant comfort, elegant suites and the supreme privacy desired in a luxurious serviced suite. ... more   less 
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Also Known As:
Ascott Raffles Place Singapore Hotel Singapore

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