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“Official Trip” 3 of 5 stars
Review of Orchard Grand Court

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Orchard Grand Court
131 Killiney Road, Singapore 239571, Singapore   |  
Hotel amenities
Ranked #149 of 290 hotels in Singapore
Mumbai
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Official Trip”
3 of 5 stars Reviewed April 8, 2013

Nice Room, Clean. But does not have a view of Singapore.
Located in the middle of the business districts, well connect the to the Orchard Road and the malls around.
However the television channels options wasn't good enough.
Food was good, the options though was not enough!

Room Tip: Value for money !
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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51 people have reviewed this hotel

Traveler rating
    5
    23
    17
    3
    3
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14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • Indonesian first
  • Japanese first
  • Portuguese first
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English first
Southampton, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 2, 2013

Whilst here on business we had the unfortunate experience of staying here, as the company pay for it.

Rooms are very large and very clean, although a bit out dated and dark and felt like a 'gentleman's executive room'. I didn't find the hotel staff to be particularly friendly or helpful either. Breakfast was okay, lots to choose from (if you are not a vegetarian) and they vary it day to day which is good. We were working very early most days, before the breakfast was open, and the staff would not provide us with any other breakfast alternative, which was not very helpful.

Swimming pool lovely, but couldn't enjoy as so much construction noise all around. We ate in the restaurant one evening, and the service was awful there too, they were hoovering and making us pay for the food whilst we were still eating!!! Food was very greasy and bland and we did not eat there again after that.

The main reason i would NEVER stay here again however, is because the cleaner accidentally washed my gold, diamond necklace down the sink. I was working late that day, and had a call as soon as i came back to the room, asking to check my belongings as the cleaner heard a clinking noise in the sink. It was my irreplaceable necklace! The security staff at the hotel tried to imply that I had lost it myself and it was nothing to do with the hotel, which is unbelievably insulting and really awful customer service. On the last morning (on checkout!!) the hotel gave me a fruit bowl, ( their weird way of apologising??!) which i couldn't eat as was leaving the country. Lovely!!

AVOID!!

  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 22, 2012

I've stayed in many Singapore hotels; this is a favorite. It is not glamorous; it has no awesome lobby or atrium; but it gets the job done. Spacious rooms; buffet breakfast next door; easy 10 minute walk to Orchard Road. Friendly staff.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
63 reviews 63 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed September 24, 2012

We were on a business trip and stayed in this hotel for 2 weeks. The rooms are huge but very old. The house keeping staff not so friendly. There is also complementary break fast but since I am vegetarian..all i can have is juice and some fruit. Only stay at this hotel if you can't afford the other hotels on orchard road. Since the only plus point is its proximity to the orchard road.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 15, 2012

The hotel is very central near Somerset station. Rooms are quite big but very old. Service is so and so.
It's cheaper than other hotels in the same area so you get what you pay. The air conditioning is quite difficult to set because when you leave your room it goes back automatically to the pre-set temperature and when you're back it seems like you're changing from summer to winter at the north pole.

  • Stayed August 2011, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
American Expat
Top Contributor
82 reviews 82 reviews
38 hotel reviews
Reviews in 25 cities Reviews in 25 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 12, 2012

I was warmly greeted by the front desk upon arrival!

The best thing about the location is that you are a few blocks away from Orchard Rd and its legendary shopping. We found a great happy hour at an Italian steakhouse on Killiney in the first block toward Orchard with a great happy hour and surprisingly extensive menu, so you don't have to go far for food. When we needed a taxi the concierge would call, and we never had to wait long. The room was spacious and had enough room to sit and bathroom big enough for sharing for a couple. The bath was nice, but sometimes hot water was scarce.

Breakfast is adequate, but repetitive.

My main comment, though, is about the gym. The treadmill is not suited for running, there is no elliptical trainer at all, no warm up or yoga mats, no water cooler, etc. In short, it did not appear that the exercise room was expected to be used. That was a disappointment because the closest gym is on Orchard and charged 55 sg dollars per day for use. At that price I should have just checked into a more expensive hotel that had a decent gym.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KL
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 5, 2012 via mobile

Good location. A lot of food stalls nearby and walking distance to Orchard Road. Peaceful location with a supermarket and pharmacy nearby. Good front office service. Very efficient.

  • Stayed December 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Orchard Grand Court

Also Known As:
Orchard Grand Court Hotel Singapore
Orchard Grand Court Hotel
Orchard Grand Court Singapore
Address: 131 Killiney Road, Singapore 239571, Singapore
Location: Singapore > Singapore
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#149 Top resorts Hotel in Singapore
#149 Spa Hotel in Singapore
Price Range (Based on Average Rates): $$
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