I know Singapore is expensive and you get what you pay for, but this hotel passes the threshold.
My room was tiny and had no windows. The matress was plastic and hard. I had no hot water and wi-fi was $10 per 24 hours.
Reception staff were appaulingly unhelpful. I asked them how to get to two tourist attractions and on both occasions they gave me incorrect advice.
On a third occasion I asked them to direct me to the nearest launderette, again when I got there, it was a dry cleaners and I wasted an hour and $20 taxis because they were too lazy to check first on the internet. When I asked that I wanted the internet for 1 minute to find a launderette (because of their misguidance), they wanted $10 for the 1 minute and there was no apology.
Avoid at all costs - spend more - go somewhere with at least basic standards.
- Also Known As:
- Fragrance Hotel Imperial
- Fragrance Hotel - Imperial Singapore
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