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“Tiny but clean” 4 of 5 stars
Review of Fragrance Hotel - Imperial

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Fragrance Hotel - Imperial
3.0 of 5 Hotel   |   28 Penhas Road, Singapore 208187, Singapore   |  
Hotel amenities
Ranked #162 of 294 Hotels in Singapore
Auckland, New Zealand
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Tiny but clean”
4 of 5 stars Reviewed September 24, 2012

Tiny hotel room but we could still fit a portacot in, so still okay for those travelling with a child.

Good location for the trains and transport and easy to and from the airport. Kettle and fridge in room also, with small convenience store at front of hotel but good restaurants only a 2 min walk away.

Clean and staff very helpful. We didn't find it too noisy but can understand how it.could be if.lots of kids staying on your floor.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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219 reviews from our community

Traveler rating
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    63
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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  • Chinese (Simplified) first
  • English first
  • French first
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  • Indonesian first
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Gold Coast
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 15, 2012

This is a cheap hotel among many expensive hotels in Singapore and you get what you pay for. Small but tidy and clean room.
Wifi comes at a price. The shower did not have hot water.
Breakfast free but very average.
Overall ok to stay overnight easy location close to train station.
Probably would spend a little more next time for a better hotel.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FragranceHotel, Public Relations Manager at Fragrance Hotel - Imperial, responded to this review, September 19, 2012
Thank you for your feedback. I am sorry to learn about your shower experience. I wished to explain that all our bathrooms come with hot and cold shower facilities. You may wished to know that there is a water heater switch located just right ouside the bathroom wall.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Top Contributor
78 reviews 78 reviews
31 hotel reviews
Reviews in 38 cities Reviews in 38 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 12, 2012

We have spent here 3 nights in December 2012.
Good value for money, good central location, nice personal
Breakfast was in the rate included (approx. 90USD/night/room), free WiFi was available. Only disadvantage was the size of the room: it was very small, hardly was enough space to put hour two baggages (tough they were not large, normal 26" trolleys). Bathroom was also very small, with no shower tube (water went directly on the floor), thus it was quite uncomfortable. But I suppose in Singapore every hotel at this rate has the same size.
I would highly recommend this hotel.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore, Singapore
1 review
1 of 5 stars Reviewed September 11, 2012

I have been in many different hotels in Singapore already, but this was the worst of all. The rooms are the smallest in town. Wifi was listed in their room facilities as for free. Once you check in they come up with big excuses and charge you an additional 10 SGD p/night. Service and customer care is nill.

  • Stayed September 2012, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Surabaya, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 31, 2012

this year We spend our Idul Fitri holiday in Singapore, I book a family room at Fragrance Little India. When we check in, the reception staff said the room was under maintenance. But as their excuse they will transfer us to the Fragrance Hotel Imperial by taxi at their account. As I have no choice but agree with them. The taxi cost S$ 9.0 because of the traffic jam, actually the distance is not far.
We found out that The Fragrance Imperial hotel is bigger than Fragrance Little India. We also met many guest from Indonesia as well. The location is quite near to MRT Lavender, just 5 minutes walk. and there are a few food court nearby.
The only things we are quite regret was that the family room has no window, while the standard room with cheaper price has window.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Phuket Town, Thailand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 15, 2012

If you would like to go anywhere in Singapore by MRT, this is one of the hotel of your choice.
Within 5 minutes of safely walk to the hotel even though at midnight. It is very easy to come from the airport and go back to the airport by MRT within 45 - 60 minutes. Anyone who don't know much about the transportation in Singapore can easily go to anywhere by the MRT.The room was clean but the twin room may be more suitable for 2 peoples than the double room. The breakfast was fine and already included in the room rates. All the staffs were great services and nice. Some questions to the hotel ,via e-mail, were quickly responsed from the manager -Mr. Jack Chee. This is one of my hotel of choice for the next trip.

Room Tip: You can request for the room with window in advance when making the reservation.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Top Contributor
61 reviews 61 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed June 25, 2012

2nd time in a Fragrance Hotel chain. It was the same as the other Fragrance hotel.
Small room but it was ok for the price paid for Singapore.
It was close to the subway station and a 24 hour food court, about a 3-5 min walk
I can never understand why all of the air condition in all the food court is never cool enough.

Room Tip: I don't think there are any really "good room" hahahaha
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  • Stayed April 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fragrance Hotel - Imperial

Address: 28 Penhas Road, Singapore 208187, Singapore
Location: Singapore > Singapore
Amenities:
Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#18 Best Value Hotel in Singapore
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fragrance Hotel - Imperial 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Fragrance Hotel - Imperial Singapore

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