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“Fantastic holiday accommodation” 5 of 5 stars
Review of Village Residence Robertson Quay by Far East Hospitality

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Village Residence Robertson Quay by Far East Hospitality
30 Robertson Quay, Singapore 238251, Singapore (Formerly Riverside Village Residences )   |  
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30%off +Free B'fast +WiFi
Sydney, New South Wales, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Fantastic holiday accommodation”
5 of 5 stars Reviewed September 26, 2013

We stayed here as a family of 4 for a week in a 2 bedroom apartment. Great location - short walk to coffee, bars, restaurants, MRT and very easy to get cabs. Close to UE shopping centre to pick up whatever you need. The rooms are spacious, well furnished and clean. Staff are very friendly and more than helpful with any requests. It made our holiday a pleasure and it was extremely enjoyable to come home and relax in the apartment.

Stayed September 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Choo L, Manager at Village Residence Robertson Quay by Far East Hospitality, responded to this review, September 28, 2013
Dear Ms Sue B,

Thank you for your compliments.

I am glad that you had a great & relaxing holiday, enjoying the facilities and great location of restaurants in our vicinities.

Hope to see you again and Keep well !

Regards
Livia Choo
Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

131 reviews from our community

Traveler rating
    111
    15
    2
    1
    2
See reviews for
58
10
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50
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
Singapore
1 review
5 of 5 stars Reviewed September 23, 2013

Moving countries with work is never easy but the staff at Villages made our transition much smoother. We stayed for 1 month in a 2 bedroom and were sad to leave. The rooms were spacious and clean and kitchen had adequate equipment provided. Room was cleaned on schedule but if we required anything else, housekeeping was straight onto it. Only thing I would recommend for future is making sure families with small children are put on ground level or an apartment with lift access; we were on top floor and had to climb 4 flights with toddler which wasn't pleasant in heat.
The staff (in particular Livia) were always smiling and so willing to help when we had questions. The kitchen staff along with front desk staff knew our toddler's name straight away and always gave her attention and hugs.
Overall, a really enjoyable stay; we have already been back to say hello!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Choo L, Manager at Village Residence Robertson Quay by Far East Hospitality, responded to this review, September 25, 2013
Dear Alex N,

It had been a great delight having you and your lovely daughter with us.

I am glad that you had an enjoyable stayed and will definitely convey your compliments to the team.

Hope to see you again.

Keep well !

Thank you
Livia Choo
Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
2 reviews
5 of 5 stars Reviewed September 7, 2013

This was our family's second stay at village residence. With the new BBQ area we could enjoy the fresh breeze outside. The new gym equipment helps you stay in shape even if on a vacation. Also with the new art on the corridors even waking out can be entertaining. not to forget how nice and professional the whole team was. It was a great joy staying over there again and looking forward for my next vacation.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Choo L, Manager at Village Residence Robertson Quay by Far East Hospitality, responded to this review, September 8, 2013
Dear Khalifa560,

It is a great joy to have you & your family once again residing with us.

We are progressively improving our products to serve our guests better and I am glad you had enjoyed the new facilities.

The team will continue to strive for service excellence.

Thank you for your continuous support & hope to see you again.

Keep well !

Warmest regards
Livia Choo
Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed September 5, 2013

I brought my family (2 young kids, husband, babysitter) on a 5-week visit to Singapore for work. We stayed in room 09-03. Our experience really couldn't have been better. I am usually picky and I was so very impressed. It's a clean, modern building, the apartment was spacious and nicely decorated and offered everything we needed for our family for length of time. Our cleaner was a lovely woman who always greeted us with a smile and worked hard. My kids loved the breakfasts, pools, and playground. I loved the location - very good restaurants, proximity to work, a supermarket and a Starbucks (hurray) just across the road. Livia and her team are dedicated, caring people.

I would absolutely stay here and again and recommend it whole-heartedly.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Choo L, Manager at Village Residence Robertson Quay by Far East Hospitality, responded to this review, September 6, 2013
Dear ebou1,

Thank you for taking your precious times to share your stayed experience with us.

Its a privilege to know you & your lovely family and I am delighted that all of you had a tremendous time at Village Residence Robertson Quay.

I will certainly convey your compliments to the team especially your Room Stewardess, Elizabeth.

Hope to see you again & Keep well.

Warmest Regards
Livia Choo
Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 4, 2013

We stayed as a familiy of 4 in the Riverside Village Residences. We had a room with a great view of the river (room 212). The location was excellent being in the slightly more sedate Robertson Quay but only a short walk from Clarke and Boat Quays. Staff were very friendly and helpful. The apartment was cleaned regularly.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Choo L, Manager at Village Residence Robertson Quay by Far East Hospitality, responded to this review, September 5, 2013
Dear KamGee,

Thank you for your feedback & compliments.

It's a delight to know your family & your good self had a great stayed with us.

Hope to see you again & Keep well.

Warmest Regards
Livia Choo
Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 stars Reviewed September 3, 2013

My husband and I stayed at Riverside Village Residences twice, once for a week when we came to check out Singapore and consider a permanent move here and then because we liked it so much we stayed for approximately two months before we found a permanent place to live.

Livia and the entire team (including all the office staff, security, kitchen and cleaning staff) there went beyond the call to satisfy all our needs. They certainly made our stay at Riverside Village and our introduction into Singapore life so friendly and pleasant. They were also extremely accommodating to our dog when he also arrived.

They even surprised me by bringing a birthday cake to my door on my birthday and a rendition of happy birthday as well!

Thank you Livia and the team for providing us with such wonderful stay and introduction into Singapore.

Emma and Tim and Morphy

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Choo L, Manager at Village Residence Robertson Quay by Far East Hospitality, responded to this review, September 4, 2013
Dear Emma,

We are thrilled & privilege to have you & Tim twice staying at Village Residence Robertson Quay
(formerly known as Riverside Village).

I am glad that our team had delivered a service excellence that make your stayed a memorable one.

I hope Tim, Morphy & your good self will enjoy your stay in Singapore.

Keep well & Stay in Touch.

Thank you
Livia Choo
Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
2 reviews
5 of 5 stars Reviewed September 1, 2013

Recently, I had a wonderful week vacation with my family at Village Residence Robertson Quay. First thing we love on this place was the location. It's near to anything you can imagine to access the city! From the time we get inside the lobby, the smell & ambiance feels us accommodating. The room was spacious w/ provided toiletries we needed. Linen was clean as its new stock sheets. I would like to commend the healthy breakfast given every morning. And nothing more we could imagine the smiles & world class service they provided on us.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Choo L, Manager at Village Residence Robertson Quay by Far East Hospitality, responded to this review, September 3, 2013
Dear Eiarl Solis,

It was a great delight to see you again and I am glad you had another enjoyed your stayed with us.

Thank you and hope to see you again.

Keep well.

Warmest regards
Livia Choo
Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Village Residence Robertson Quay by Far East Hospitality

Address: 30 Robertson Quay, Singapore 238251, Singapore (Formerly Riverside Village Residences )
Location: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 184 Specialty Lodging in Singapore
Price Range (Based on Average Rates): $$$$
Number of rooms: 72
Official Description (provided by the hotel):
Located on the banks of the Singapore River at the trendy Robertson Quay, Village Residence Robertson Quay offers a wide range of dining options for you to choose from within the vicinity. With the service residences also at the fringes of Singapore’s Central Business District, executives on short stays in Singapore who have regular work commitments or frequent business meetings at the Raffles Place and Tanjong Pagar areas will find its location ideal.Looking to let your hair down or seeking a cultural adventure? Zouk, one of Singapore’s hottest clubs and Chinatown, are both just a short stroll away. A brisk 5-minute walk will also bring you to Central shopping centre and Clarke Quay MRT, which connects to rest of Singapore. In addition, the Orchard shopping belt is only 5 minutes away by car.Each of our 72 service residences comes complete with a fully equipped kitchen and spacious living room area, WiFi and cable television. In addition, a free shuttle service is provided to Raffles Place, DBS Building, Temasek Tower, Suntec City and City Hall every weekday morning. ... more   less 
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Also Known As:
Village Residence Robertson Quay By Far East Hospitality Singapore

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