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“Perfect place and location in Sentosa” 5 of 5 stars
Review of Moevenpick Heritage Hotel Sentosa

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Moevenpick Heritage Hotel Sentosa
4.5 of 5 Resort   |   23 Beach View, Sentosa Island 098679, Singapore (Formerly Treasure Resort Sentosa)   |  
Hotel amenities
Ranked #4 of 13 Hotels in Sentosa Island
Dubai
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
39 helpful votes 39 helpful votes
“Perfect place and location in Sentosa”
5 of 5 stars Reviewed September 4, 2013

I celebrated my birthday in this hotel, the hotel actually surprised me with a birthday cake, i was so touched. The hotel is just right in front of Sentosa Park, just in front of the Merlion. Staff were friendly specially the concierge very attentive. Had a perfect stay and would love to recommend this hotel if you will visit Singapore.

Room Tip: the hotel is just right in front of Sentosa Park
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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630 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
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Western Australia
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 4, 2013

We stayed in just a basic room and originally booked a king room. I was slightly annoyed at check in as we arrived in Singapore at 6am after a red-eye flight so booked the previous night so we could just check straight in rather than waiting for the afternoon to check in. They didn't have any king rooms available and this was why I was annoyed because technically our room should have been ready the previous day. Anyway they gave us a twin room to use until 3pm when a king room was ready and then we moved.

But because we had booked the previous night we were able to go have use of the buffet breakfast straight away. The breakfast was amazing, a huge selection of food both western and eastern. Cereals, breads, muffins/cakes, yoghurt, fruits, meats and cheeses, bacon, pancakes, waffles, eggs, omelet station, teas, coffees, juices etc. The breakfast for us was complimentary with our booking which was great considering the breakfast is $24 per person and as good as it was I'm not sure I would have actually paid for it, only because I feel like I just don't get my money's worth at buffets because I'm just an average eater and would be happy to go get some toast and eggs down the road for $15. But it is very convenient and good quality food.

The hotel itself was cool (literally, the air con is freezing), modern, nicely decorated. I always look for boutique-y type hotels. Again was a little disappointed, nothing the hotel could do about it but there were HEAPS of kids staying at this hotel. Not being someone who likes being around kids and the lovely noises and things they make I usually look for hotels whose amenities steer families away. Of course, I always expect a kid or two but seriously, I think we were one of the only couples at this hotel, everyone else was a family with kids. So, whenever we wanted to spend a couple of relaxing hours lazing at the pool, this couldn't happen because kids just don't like relaxing by pools. They scream, they splash, they run, they touch things that aren't theirs. Okay, rant over.

Also, talking about the pool, a lot of reviews talked about how bad the pool was at this hotel. I thought it was great. Its a lap style, infinity pool. Not a "resort" pool by any means but still really nice, great temp water and there always seemed to be a bed or two available to lie on.

The rooms themselves was nice sized and always clean. The bathroom was nice and roomy and yes the door to the bathroom is see-through but the toilet and shower are actually separate and each have doors that you can't see through so it might not be that much of an issue if you are travelling with anyone other than a partner.

Not too great of a selection of tv channels, if you're someone who likes watching tv while on holiday. They did have an "aussie" channel for fellows aussies out there which had footy and stuff on.

As mentioned in most other reviews it is right across the road from Imbiah station to catch the monorail and everything is within short walking distance if you prefer to walk around. Although we are two adults without kids we loved staying on sentosa rather than the mainland because I liked that if we got bored or just needed to pass a couple of hours there was always something to do within walking distance without having to catch trains or taxi to get around.

Again, something that I found different to what people said in a lot of other reviews was that the service was particularly bad in Singapore overall. I totally disagree. We never came across anyone who didn't say hello or at least give a smile. Nothing was too much trouble when we asked for something. And this was across every place we visited during our time there, not just this hotel. Specifically, there was a girl who worked the breakfast buffet in the mornings at this hotel, I didn't catch her name but when you get seated breakfast they ask if you want tea or coffee and I always have a tea with my breakfast. After a couple of days this girl brought a big, full tea pot to my table with a real nice high quality brand of tea in it and she said "I remember you always have tea so thought you'd enjoy this better than the lipton". And then every morning I got a fresh pot of brewed tea brought to me, rather then the barely warm tea they give the other tables. I think sometimes, your own attitude brings out certain attitudes of other people.

So overall, I thought this hotel was great. it is one of the cheaper hotels on the island but thought it was really good value for money. Of course, when your budget means you can only stay at 3-4 star hotels you are always going to find things to pick on if you go looking for them but but don't go in expecting a 5 star hotel and you'll love this place.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles, California
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 3, 2013

Stayed there for 5days.. Had really enjoyed my stay.. Staff are friendly and accomodating. .7(?; Location was magnificent since its very accessible to shops and tourist spots...i will give 4stars for it..good job

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

The positives:

1) Reasonably priced
2) Very accessible to the Sentosa Express train station. It is just beside the hotel.
3) Walking to distance to all attractions in Sentosa e.g. Universal Studios, Adventure Cove Waterpark, and dozens of restaurants right across the hotel.

The negatives:
None I can think of.

Room Tip: Choose a room on a higher floor to get a good view of the sea
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
Reviews in 31 cities Reviews in 31 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 3, 2013

Stayed in the executive suite and it was a very lovely stay. Bed, pillows, soft bathrobes are just so comfortable. It's a 1 bedroom with living room type. Living room and bedroom windows are from floor to ceiling glass-type with a relaxing view of trees and tall bamboos. The toilet near the living room has a a floor to ceiling window overlooking Sentosa's Merlion. The staff are, of course courteous and helpful. The breakfast buffet spread is stunning and they had a variety of choices which includes cheeses and different types of hams, local popular breakfasts, danish pastries and breads to name a few.

Decorations were beautiful esp the area near the restaurants and the restaurants themselves are just so pleasant to look at. The gym is uber clean (gym balls looked shiny even!). The pool is small but it is just perfect for the siz e of the hotel.

Location is very good if you want it to be near Universal Studios (just a 10 minute walk). Highly recommended and will definitely go back again.

*More pics to follow*!!!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 28, 2013

I was reading some of the other reviewers with the service problem and I had zero problems there. the staff was very pleasurable and always smiling and saying hello. got us checked in early too and everything was perfect. We had a suite in the heritage wing and looked right at the merlion. the hotel is right across from the monorail so easy access to the rest of the island. there was one problem, but they fixed it well and I was pleased with the result. overall.. a great stay.

Room Tip: definitely a suite in the heritage wing.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benfleet, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2013

This hotel was in a good position to travel around the island and if you are a whisky fan then this is one you will need to try.
Mainly good points but some items they don't mention like the swimming pool has buildings all round it therefore does not always have the sun on it.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Moevenpick Heritage Hotel Sentosa

Address: 23 Beach View, Sentosa Island 098679, Singapore (Formerly Treasure Resort Sentosa)
Location: Singapore > Sentosa Island
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Sentosa Island
#3 Luxury Hotel in Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Moevenpick Heritage Hotel Sentosa 4.5*
Number of rooms: 191
Official Description (provided by the hotel):
The Movenpick Heritage Hotel Sentosa is within easy reach of the island's attractions and entertainment options. At the same time, it is secluded to provide a stylish and comfortable environment for you to enjoy and relax. The elegantly-designed guest rooms, and meetings and conference facilities makes this a suitable destination for both business and leisure guests alike. Imbiah station on the Sentosa Express train is located directly opposite the hotel with excellent transport links to key areas. You can transfer quickly to the Central Business District and the downtown area. Our upscale lifestyle hotel offers five-star luxury facilities spread out over two distinct wings. The Heritage wing, with colonial history dating back to the 1940s and the Contemporary wing offer individual accommodation styles for both business and leisure guests. The striking rooms and facilities, designed by the internationally renowned Japanese design company Super Potato, include the modern section, featuring 105 well-appointed Deluxe Rooms. 19 Onsen Suites, three Executive Suites and two Penthouse suites. The signature Onsen suites each feature a Japanese-style hot tub set in a tranquil outdoor sanctuary while the Penthouse Suites offer private rooftop pools. All rooms are equipped with high-speed internet access with wireless connectivity, and feature LCD flat-screen TVs with an integrated multimedia system. ... more   less 
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Also Known As:
Treasure Hotel Sentosa Island
Treasure Resort Sentosa Island

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