Don't get the rating wrong.
Overall, the rooms which we booked for a Deluxe was great!
It was very spacious, overlooks the waterpark and the bathroom was excellent!
But there were a few complaints.
The water pressure for the bathtub is very low, thus it will take like at least 15 minutes to get it half-filled. Yes, just half. So make sure you get the water running way ahead before you want to soak-in.
The major issue we had was the check-in.
There had 4 counters which all had guest sitting down. But out of the 4 counters, there was only one staff at the table. Where did the others go?
The staff were going in and out of their office for some reason I don't even know why. And some of them were very slow. We waited like a good 15 minutes before it was our turn and there was only 1 person in front of us.
We love the room but if the check-in was faster with some help of signage of where I should wait in line it would be a much more better experience.
- Official Description (provided by the hotel):
- A haven nestled along the fringe of a tropical rainforest, Equarius Hotel is the perfect getaway for nature lovers and families alike. All our spacious and breezy deluxe rooms and suites feature a private balcony with stunning panoramic views of either forest or sea. The equally spacious bathrooms are designed for lavish convenience with double vanity areas, a separate bathtub and shower area. You will also enjoy exclusive use of the gym at ESPA at Resorts World™ Sentosa, Singapore’s first destination spa. ... more less
- Reservation Options:
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