The family rooms are worth it as it's so hard to get accommodation for four/five people. However as mentioned in other reviews, one of the three rooms we booked had a severely musty smell. The hotel gave us another but it was a nuisance all the same. We didn't check out the restaurants but there was a hassle with room service for some reason, despite paying in advance and leaving a credit card they refused us room service unless we paid cash. Lastly a booking for tickets at Universal Studios was stuffed up as they issued tickets for the wrong day. In general OK but needs a little work.
- Official Description (provided by the hotel):
- Exuberant yet relaxing, and brimming with family and child-friendly facilities, Festive Hotel makes for the ideal family getaway. The Deluxe Family King room comes complete with a sofa bed and a loft bed to comfortably accommodate a family of four. For some splashing good time, make your way to the hotel pool. While the little ones have a blast at the separate kids’ pool and wet play area, adults can relax by the poolside cabanas. For more family entertainment, Universal Studios SingaporeTM, S.E.A. AquariumTM and Adventure Cove WaterparkTM are just a 5 minute walk away. ... more less
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