Overall the hotel is good but there are some complains. The thing that I would complain is the time taken for us to check in and check out which I think is quite slow. Another thing is the restaurant at the lobby is not 5 star standard at all. The restaurant only provide paper tablewares which is unacceptable for a 5 star hotel. Apart from that,everthing was ok. In my opinion I don't think this hotel merit a 5 star accolade. At most I think is 3 star standard only.
- Official Description (provided by the hotel):
- Exuberant yet relaxing, and brimming with family and child-friendly facilities, Festive Hotel makes for the ideal family getaway. The Deluxe Family King room comes complete with a sofa bed and a loft bed to comfortably accommodate a family of four. For some splashing good time, make your way to the hotel pool. While the little ones have a blast at the separate kids' pool and wet play area, adults can relax by the poolside cabanas. For more family entertainment, Universal Studios SingaporeTM, S.E.A. AquariumTM and Adventure Cove WaterparkTM are just a 5 minute walk away. ... more less
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