As a previous poster said, a 5-star hotel but without 5-star amenities.
The pool area was the most attractive feature of the hotel, with the fake sandy beach, numerous pools, slides, etc.
Other than that, there was nothing fantastic about this place to rate it 5-star with exhorbitant rates. Granted the location is well placed, but the only thing going for it is the name "Hard Rock".
Our room was alright, with twin beds, overlooking the pool area. No bathrobe was provided, although the usual toiletries were there. Coffee making facilities and complimentary tea and coffee sachets, the usual stuff. Room decor was very modern but lighting not bright enough. This is the first time I have stayed in a Hard Rock establishment so I cannot comment whether this is their usual interior decor. Bathroom was spacious with separate shower, toilet cubicles.
The gym was of a good size, bright and cheery. Equipment was the usual type and well maintained. There was no attendant when we were there. Towels were provided and there was a water dispenser.
Our room rate did not include breakfast so I cannot comment on that.
There was no security to the guests lift area. Anybody can just walk in and enter the lifts. Not very good for a 5-star.
The worst part of this hotel is there was no free wifi! You have to pay for it! I find this most unacceptable, paying US$500 for a room but no free wifi. Even some of the budget hotels in the Geylang and Bugis area, costing US$50, offers free wifi.
This is the first and last time of my Hard Rock Singapore experience.
- Official Description (provided by the hotel):
- Rock and roll attitude meets five-star service at the Hard Rock Hotel Singapore. Breathtaking design, fashionable dining options, and the legendary entertainment experience only Hard Rock can offer make this the obvious choice for those looking for a stay that is beyond the ordinary.If unique networking venues are what you need, the hotel is home to some of the resort's best meeting and conference facilities, and indoor exhibition space. This includes 30 function rooms and one of Asia's largest ballrooms with seating for 6,500 guests. All at the doorstep of Universal Studios Singapore ®, the world's largest oceanarium and Asia's newest casino resort. ... more less
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- Also Known As:
- Hard Rock Hotel, Singapore Hotel Sentosa Island