Loved the hotel! Usually, we would stay at MBS or Mandarin Orchard but we wanted to visit USS this time. So, we decided to stay at this hotel. Stayed in a twin room on the 5th floor .The beds were comfy, the room was big, the balcony opened up to a beautiful view of the pool and Universal Studios. There was a pull out bed (super plus point!!). Arrived at the hotel late and boy was it dark in the hotel! I think it's the ambiance they were trying to create.
We were greeted and attended to by a friendly and smiley front desk officer, Charles. He was very knowledgeable and answered all our queries. Another plus point! Good customer service is one thing that makes people come back.
I LOVE the bed! It's one of the most comfiest beds I've ever slept on. The cupboard that opens on the back and front is really good for people who tend to forget to bring stuff into the bathroom like me.Basic toiletries provided, same as the ones in Michael Hotel. Toilet was clean except for the shelves inside the shower area. Mold growing in the corners of the shelves. So gross. Didn't even feel like putting my toiletries in them. Called for an extra towel and blanket around 10pm but came more than 30 minutes later without my towel.
The pool is really nice! Lots of place to swim and there were small wading pools in front of the cabanas. There's even a man made beach! At night, there's a live band playing in the lobby. Nice to hang around the lobby to enjoy the music :)
Was unlucky during my stay as a company was having their family day and I think they were put up at Hard Rock Hotel. Noisy kids running in the hallway and people talking and laughing really loud late at night.
I wouldn't mind coming back to the hotel again if my wallet allowed me to!
- Official Description (provided by the hotel):
- Rock and roll attitude meets five-star service at the Hard Rock Hotel Singapore. Breathtaking design, fashionable dining options, and the legendary entertainment experience only Hard Rock can offer make this the obvious choice for those looking for a stay that is beyond the ordinary.If unique networking venues are what you need, the hotel is home to some of the resort's best meeting and conference facilities, and indoor exhibition space. This includes 30 function rooms and one of Asia's largest ballrooms with seating for 6,500 guests. All at the doorstep of Universal Studios Singapore ®, the world's largest oceanarium and Asia's newest casino resort. ... more less
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- Also Known As:
- Hard Rock Hotel, Singapore Hotel Sentosa Island