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“For die hard fans of Rock Music - and that's about all” 4 of 5 stars
Review of Resorts World Sentosa - Hard Rock Hotel Singapore

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Resorts World Sentosa - Hard Rock Hotel Singapore
4.5 of 5 Hotel   |   8 Sentosa Gateway, Sentosa Island 098269, Singapore   |  
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Ranked #9 of 13 Hotels in Sentosa Island
Gurgaon, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
“For die hard fans of Rock Music - and that's about all”
4 of 5 stars Reviewed July 3, 2012

Well themed hotel that plays rock music in the background 24x7 from Beetles to GNR and everything in between. Given the theme, the general ambience is dark and at times feeling gloomy. The odour hanging in the air felt more irritating than perfuming. The room layout could have been better, as the wardrobe placement sometimes hinders speedy exits from the room. The lighting in the bathroom was very dim, and room service not up to the mark.

The location of the hotel is excellent, but the hotel itself is over-rated.

Room Tip: There are better hotels available.
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  • Stayed August 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1,187 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (296)
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English first
Bengaluru (Bangalore), India
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 3, 2012

What more can you want from a hotel. Great food, great rooms and bathrooms and fantastic location. The pools were good fun, with water slides, fountains and other water thingies. Lovely Chinese food to be had nearby and a 5min walk from Universal. My kids had a super time , and I could run back to the hotel for the littlest ones naps!

  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 2, 2012

This is a beautiful hotel located in Sentosa. The best part is its walkable distance from Universal studios. Lot of attractions around with food court and shopping. The hotel rooms are clean even though small to the price payed but the location makes it over for everything. Overall nice place to spend couple of days..

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helensvale, Australia
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 1, 2012

It was on my bucket list to stay at a Hard Rock Hotel so when my partner and I decided we were going to Sentosa, it seemed like a logical choice to stay. The hotel itself is very well designed and it's sharp and cool and the location is great for Universal Studios. Sadly that's about all it has to offer. It is very overpriced and there's no free wifi which is a joke in this day and age, especially in a hotel which is meant to be hip and cool. The internet access is extremely expensive and when we needed to print out our boarding passes we had to ask the concierge to open the business centre for us. He then sat there watching us the whole time and when we printed out two pieces of paper with our flight tickets on them, he charged us $4 for the 'privilege'. None of the staff said hello when passing them in the hallways and after the much higher service and more friendly staff we encountered in much cheaper hotels in Thailand and Cambodia, this was a real disappointment. We asked about the possibility of a later check-out until 4pm rather than 12 noon as our flights weren't until 9pm and they wanted to charge us an entire full day rate. Just poor service overall really, but the printing and the wifi were the biggest let down.

  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurgaon, Haryana, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 29, 2012

Neat rooms but very poor design. Wardrobe in between and blocking the passage to th ebathroom. poor bathroom internal layout.. too many edges...service quality very poor....recpetion does not even pick up in house calls. they blame it on loud music at the reception. Very jarry experience

  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 27, 2012

Stayed with my family, 2 adults and 2 child.

The room was neat and tidy. However, I can't appreciate the beauty behind the design. The interior design had some much sharp edges and I always knocked my knee or thigh when I walked past the table or vanity counter in the toilet.

Children were disappointed that the room do not come with a bath tub.

Bed had a pull out bed underneth which was a convenient when travelling with children. However, housekeeping did not provide enough pillows and when I asked for extra pillows, the housekeeping department was not very responsive as they only allow to give 2 extra pillows per room, not enough pillows for me to use when travelling with children. It was a pity their housekeeping department staff were mostly from China who could hardly speak proper english.

Location was a 5 mins walk to universal studios and tram station.

Children love the beach pool.

Room Tip: Try to get high floor for a quiet stay as there is a hard rock band playing near the hotel lobby.
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  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saudi arabia
Top Contributor
125 reviews 125 reviews
54 hotel reviews
Reviews in 35 cities Reviews in 35 cities
215 helpful votes 215 helpful votes
4 of 5 stars Reviewed June 23, 2012

the location near the restaurant area and universal studio, rooms are large with comfortable bed, and well organized, but one of the amazing thing in the hotel is its swimming pool, as it have it an artificial beach , I have to say it is almost a hotel in a Laguna
The only thing I don't like in the hotel is there internet and business center , no free Wi-Fi anywhere in the hotel , and the business center is noisy

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Resorts World Sentosa - Hard Rock Hotel Singapore

Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Sentosa Island
#8 Luxury Hotel in Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Resorts World Sentosa - Hard Rock Hotel Singapore 4.5*
Number of rooms: 364
Official Description (provided by the hotel):
Rock and roll attitude meets five-star service at the Hard Rock Hotel Singapore. Breathtaking design, fashionable dining options, and the legendary entertainment experience only Hard Rock can offer make this the obvious choice for those looking for a stay that is beyond the ordinary.If unique networking venues are what you need, the hotel is home to some of the resort's best meeting and conference facilities, and indoor exhibition space. This includes 30 function rooms and one of Asia's largest ballrooms with seating for 6,500 guests. All at the doorstep of Universal Studios Singapore ®, the world's largest oceanarium and Asia's newest casino resort. ... more   less 
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Also Known As:
Hard Rock Hotel, Singapore Hotel Sentosa Island

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