THIS IS NOT A 5-STAR HOTEL!!!!
We were super excited for our stay at Resort World Sentosa Michael Hotel. Check in was fast and easy and the staff was friendly. The room was small, but beautifully decorated, and I loved the mosaic-patterned tiles in the bathroom. The bed was very comfortable, likewise the pillows. The monorail around the Sentosa is very nice and runs very frequently. The entire grounds were BREATHTAKING. Lovely landscape, the theme parks and attractions are fantastic, and all within walking distance. Lots of dining options. Check out was super fast. I would be willing to stay at another hotel on Sentosa, but not Hotel Michael.
THIS IS NOT A 5-STAR HOTEL!!!!
The room’s temperature is set to 21 degrees and you can turn it up but not down. Every night I woke up hot and sweating like crazy. Bearing in mind that Singapore is a tropical county and it was the middle of June. WE were very hot & miserable!!
House-keeping made up our bed AND THAT WAS ALL THEY DID!!!.
*The trash (cookies wrappers & juice bottles) left in the room
*Dirty glasses that we used were left on the desk
*Shampoo bottles in the bathroom were empty (after just one use so that goes to show they were practically empty when we got there)
*Iron was left out on the floor
I COULD NOT BELIEVE THE CONDITION OF THE ROOM WHEN WE GOT BACK IN THE EVENING!!!
No computer / work desk is in the room. There is a vanity table, that could double as a work desk, but the chair is to low for you to comfortable work on your computer.
The “balcony” is almost nonexistent!! You cannot turn on it…you can just step forward onto it and then step backward to get back into the room. It was the width of my feet!! And it was FILTHY!! I can say with confidence that I don’t think it has been cleaned since the hotel opened. It had mounds of dirt and hair and the curtains were dirty and gross.
Although they are not the only hotel to charge for Internet service, it’s ridiculous to pay the equivalent of USD $50 to get Internet access for 24 hours!! ON ONLY ONE MACHINE. That means if I wanted to have it on my computer and my son’s computer I would need to pay USD $100 per day…. that’s RIDICULOUS!!!
No newspaper was delivered to the room as advertised!
There were no movie channels BUT movies had to be bought at an exorbitant fee each.
Lots of restaurant but they all close at approx. the same time- 10 pm.
- Official Description (provided by the hotel):
- A luxurious treat for art lovers, Hotel Michael is designed by one of America’s greatest contemporary architects - Michael Graves. This boutique hotel bears the designer’s elegant and distinctive touches, from lamps and crockery to furnishings and the decor. You will also enjoy a myriad of conveniences, including 24-hour access to the hotel gym, and a short walk to the various attractions: 2 minutes to Universal Studios SingaporeTM and 5 minutes to S.E.A. AquariumTM, Adventure Cove WaterparkTM and the Merlion statue. ... more less
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