We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Capella: Setting the pace for ultra luxury” 5 of 5 stars
Review of Capella Singapore

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Capella Singapore to your Saves list
Capella Singapore
5.0 of 5 Resort   |   1 The Knolls, Sentosa Island, Sentosa Island 098297, Singapore   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #1 of 13 Hotels in Sentosa Island
Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“Capella: Setting the pace for ultra luxury”
5 of 5 stars Reviewed February 11, 2014

You know you've come to the right place when you find yourself thinking of your next visit even before you have even left.

Capella Singapore is a unique, personalized experience created by the warm and thoughtful staff who are steadfast at anticipating and exceeding the needs of their valued guests.

We were privileged to meet Yoshie-san, Jessica and Filipina who made our short stay one that we would remember for long. Their attention to detail, thoughtfulness and level of hospitality are truly remarkable, one that takes service and luxury to greater heights.

Thank you very much for making our special day fabulous and, most of all, thank you for being part of this important milestone in our lives.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandro H, General Manager at Capella Singapore, responded to this review, February 24, 2014
It was such a pleasure to read about your wonderful experience here at Capella Singapore. I am truly delighted to know that our staff were splendid hosts to you during your stay with us, because that is in itself the Capella experience. I have shared your compliments with Yoshie, Jessica and Filipina and they are delighted that they have left a lasting impression on you.

Thank you again for your kind words of praise and I hope to be able to welcome you back to Capella Singapore again.

Best Regards
Alejandro Helbling
General Manager
Capella Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

817 reviews from our community

Traveler rating
    625
    126
    42
    17
    7
See reviews for
242
334
30
81
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Perm, Russia
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 6, 2014

My family and myself came over to Singapore from Russia for the holidays. That was a long way trip from middle of Russia. We wanted to entertain kids as well, that's why we choose to stay in Sentosa. My private agent told me that Capella is the best place where I could possibly go. And its very true since we had a great and wonderful time over there. We met a very nice person - Pavel, he is working there in front office. Very helpful and energetic young man. He managed many things for us and spent a lot of time to help my family and my kids. Since we dont speak english much, I hardly can imagine what could we do over there without our Russian friend Pavel. For every question or problem we came to speak with him. Many thanks to every person in hotel. Very friendly people! What I did not like in Singapore its a taxi drivers, most i met are very rude people. All the time tryed to cheat us. The rest all perfect ! Definitely we are coming back to Capella this year !!!

A.Zaytsev

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandro H, General Manager at Capella Singapore, responded to this review, February 24, 2014
Thank you for taking the time to share your experience at Capella Singapore on Tripadvisor. I am very pleased to learn of the remarkable recommendation given to you by your agent and especially happy that your experience with us was very much to your liking. I am pleased that you found Pavel, our Russian speaking Management Associate, very helpful. I have shared your kind compliment with him and he is truly pleased that he was able to be of much help to you and your family.

It is truly wonderful to hear that you will be coming back to Capella Singapore and all of us look forward to welcoming you back soon.

Best Regards
Alejandro Helbling
General Manager
Capella Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
108 reviews 108 reviews
36 hotel reviews
Reviews in 54 cities Reviews in 54 cities
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed February 2, 2014

This is a superb hotel. Luxurious and beautiful. The grounds are amazing. The room had astounding views and the quality of everything is worth the money. It's not cheap and dining there is also expensive (even by Singapore's standards). however the hotel is excellent. Breakfast is a delight with all the usual 5 star type items plus also amazing fruit and excellent asian options. There are 3 pools (plus the larger rooms have their own pools) so you will always have a nice quiet spot to sit by the pool, where they bring you chilled water. For a break from the hustle and bustle of singapore this hotel excels.

Room Tip: We had a room up high facing out over the ocean. I don't know how to request this room type but...
See more room tips
  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandro H, General Manager at Capella Singapore, responded to this review, February 10, 2014
It is such a pleasure to know how much you enjoyed your stay with us, from the views in the luxurious rooms, to the restaurants, and our three cascading pools that are naturally shaded by a lush tree canopy.

Capella Singapore is certainly blessed with a wonderful tranquil island location just only minutes away from the bustling city. I am thrilled that you had a wonderful time with us and I hope you and your family will be back to stay with us again soon.

Best Regards
Alejandro Helbling
General Manager
Capella Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
134 reviews 134 reviews
35 hotel reviews
Reviews in 49 cities Reviews in 49 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed February 2, 2014

The service at the Capella is excellent. They try to make your stay as enjoyable as possible, and assist you with any reservations that you need. They run a free shuttle bus to the shopping mall.
The swimming pools are lovely and the spa is excellent. I love staying here.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandro H, General Manager at Capella Singapore, responded to this review, February 10, 2014
I am so pleased to know that you were able to enjoy much of the facilities and services we offer during your stay with us and that it was all much to your liking, especially the award-winning Auriga spa and the cascading swimming pools. You are right in that we seek to do whatever we can to ensure that each guest has a memorable time with us. Thank you for your lovely review, I hope you will be back to stay with us again soon.

Best Regards
Alejandro Helbling
General Manager
Capella Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2014

We came to Singapore for the holidays. Wanted to escape cold weather of Moscow and explore Asia. Wonderful country and very good hotel. We stayed in a nice Villa, after our trip to KL, we came back to Capella to continue stay in Singapore and they gave us the same Villa!!! Unfortunately we cant really speak English, but our problem was solved already during checking in to Capella. There is a Russian guy, who helped us with any request. His name is Pavel. He helped us to change flight tickets, helped regarding visas, extended our stay and suggested where else to go! Please, who ever from Russia or CIS countries going to this resort, be sure you will be taken care!! do not think twice! Definitely we are coming back! We love singapore and love capella ! Thank you everyone ! Отличный отель! Спокойный отдых, есть русскоговорящий стафф на ресепшионе и в спа! Всем рекомендуем!

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandro H, General Manager at Capella Singapore, responded to this review, February 10, 2014
Thank you for your lovely review; it is such a pleasure to read about how much you enjoyed your stay with us. At Capella Singapore we want to ensure that all our guests are well taken care of and all their needs are met. I am so thrilled that Pavel was able to be of much assistance to you during your stay with us.

It is a true delight to know that you had a good time with us and I look forward to welcoming you back for your next visit to Singapore.

Best Regards
Alejandro Helbling
General Manager
Capella Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth UK
Top Contributor
74 reviews 74 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
169 helpful votes 169 helpful votes
5 of 5 stars Reviewed January 27, 2014

I needed a long overdue relaxing few days after a busy week of teaching in Singapore and no holidays for almost a year. I had looked up various resorts over the water in Malaysia, but none came up to scratch on trip advisor and I wanted a guaranteed piece of bliss...that is exactly what we got!
Before we arrived the advisors were very helpful answering a few questions I had about our stay (such as early check in and airport transfers). When we arrived the drive to the front of the hotel was beautiful with the colonial building which houses the reception is beautifully restored. As soon as we arrived we were welcomed with a drink of perfumed chilled tea and the reception team were very polite and efficient. One of the team drove us in a buggy to our one bedroom villa, and our bags were already there.
On arrival we were given a guided tour to the resort and our villa. This had a number of high tech gadgets including a computerised panel in the bedside draw which controlled the panels, blinds, air conditioning and many lighting options. The villa was stunningly designed and a real pleasure to stay in. There is a spacious living room, large bedroom and huge bathroom with inside and outside bath and showers. Outside the bedroom was our own plunge pool and 2 generous very comfortable sunbeds. We were greeted by a present of fruit and chocolates, which were repeated during ours stay.
As soon as we shut the door to our villa we were completely private, as the garden area of the villa was very lush and unseen by anywhere else, so we could go about as we pleased. The rooms are thoroughly aided each morning once we headed off for breakfast or the day out. There is also a daily evening turn down service with a little pressie of some treat to eat left on the bedside.
Breakfast was a comprehensive choice of fresh fruit, fresh yummy pastries, cooked and local style breakfasts. The staff were very helpful and keen to help with any requests. My daily request for a mixed berry smoothie was always delicious, as were the eggs benedict!
Dinner we either took in our villa (comprehensive room service menu and prices the same as the restaurant), or the knolls restaurant. The staff were always very polite and thoughtful, and the food was delicious.
Some days we ventured out to sit by one of the 3 public pools. Our choice was the 3rd lowest pool which is long and thin ideal for length swimming. Its advantage is only having two sun loungers so we had the pool to ourselves all day. Staff would bring iced buckets with water bottles, without asking for this, as well as treats of iced chocolates and watermelon lollies. Fluffy bath towels were available and all 3 infinity pools were beautiful.
By the weekend the pools did get busier so we headed back to the seclusion and privacy of our villa pool.
The personal assistant staff based in the library were very helpful. We wanted to track down my grandparents' wedding certificate and the staff helped us with making calls to the appropriate authority to find out where to go. On another occasion they printed off our boarding passes and hand delivered them to our villa.
We used the spa for a massage and both the spa and the staff were wonderful. Its tranquil setting really helps with the process of unwinding. By the end of our stay we were both chilled and recharged.
The hotel, villas, terraces and pools are beautifully designed with attention to design details which are impressive. I was not surprised to discover the architect behind the design is world renowned, and also designed the 'gherkin' in London.
Staying at Capella is not cheap, but the whole experience was 1st class, and I cannot recommend it highly enough.

Room Tip: Try to get a villa if you can stretch to this as they are fab
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandro H, General Manager at Capella Singapore, responded to this review, February 10, 2014
Thank you for taking the time to leave such a glowing testimonial on your stay here at Capella Singapore. I thoroughly enjoyed reading about all the wonderful experiences you had with us, and I am especially pleased to know that all our staff were gracious and helpful hosts to you. One of the hallmark experiences at Capella is the service of our Personal Assistants who are always ready to help all our guests with any request they may have during their stays with us.

It is also wonderful to know that you were able to experience much of the facilities such as the pools and restaurants and they were much to your liking.

Thank you again for your kind words and recommendation. I hope to be able to welcome you back to Capella Singapore soon.

Best Regards
Alejandro Helbling
General Manager
Capella Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, CA
Top Contributor
50 reviews 50 reviews
47 hotel reviews
Reviews in 43 cities Reviews in 43 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 27, 2014

We had an incredible stay at Capella Singapore. The room was spacious and well-equipped from a large rain shower to the iPad-controlled music/windows/temp. We stayed in room 525, which had a private porch and view of greenery and the South China Sea. The three pools were quiet and relaxing (my only complaint is lack of a hot tub) with plenty of staff available to keep guests hydrated. The gym was small but modern. The spa was absolutely heaven - luxurious yet comfortable. And the Sunday Brunch was spectacular, with an unbelievable array of food, a friendly head chef, and live music. Oh, and the peacocks on the grounds are bonus entertainment (got to see the male try to pick up females with his plume).

Capella Singapore made my Top 5 hotels around the world list, along with its sister Capella Cabo. I will be back!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandro H, General Manager at Capella Singapore, responded to this review, February 10, 2014
It is a pleasure to read about your lovely experience with us. I am very happy to know that you were able to enjoy a lot of what the hotel had to offer during your stay with us, from the award-winning Auriga spa, to the much anticipated Sunday Brunch at The Knolls and the stunning garden views with the peacocks.

Thank you for sharing these lovely experiences and I look forward to welcoming you back to Capella Singapore.

Best Regards
Alejandro Helbling
General Manager
Capella Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Capella Singapore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Capella Singapore

Address: 1 The Knolls, Sentosa Island, Sentosa Island 098297, Singapore
Phone Number:
Location: Singapore > Sentosa Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Sentosa Island
#1 Spa Hotel in Sentosa Island
#1 Top resorts Hotel in Sentosa Island
#1 On the Beach Hotel in Sentosa Island
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Capella Singapore 5*
Number of rooms: 112
Official Description (provided by the hotel):
An ultra luxury resort situated on Sentosa Island, Singapore. Guests can enjoy an on-site spa, restaurants, golf courses and the beautiful landscape overlooking the South China Sea. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, HotelTravel.com, Orbitz, Splendia, Despegar.com, Agoda, Asiatravel.com Holdings, Priceline, Hotels.com and Jetsetter so you can book your Capella Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Capella Singapore Sentosa Island

Owners: What's your side of the story?

If you own or manage Capella Singapore, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.