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“Overall is good but still got room of improvement.” 4 of 5 stars
Review of Discovery Shores Boracay

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Discovery Shores Boracay
4.5 of 5 Hotel   |   Station 1 Balabag, Aklan Province, Philippines   |  
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Ranked #8 of 137 Hotels in Boracay
Malaysia
1 review
“Overall is good but still got room of improvement.”
4 of 5 stars Reviewed yesterday NEW

I am happy during my stayed in this hotel with my husband. The staffs greated us whenever they met us. However a few things that we found out and feel can be improved such as:

1) The check in process is a bit slow and the staff promised will text us once we can check in to the room. However even after 4P.M. no sms or call to inform us our room is ready.

2) Check in staff offered to take a picture of us with her mobile phone and mentioned will give us a copy of the photo that we took nearby the wishing stone. However till after check out we also didn't receive that photo. It is a bit of disappointment on this.

3) There are no sign board to guide us the journey from concierge area to Guest Service Area.

Hope the hotel management can make improvement on the above matters.

  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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615 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 3 days ago NEW via mobile

This is my 7th visit to the island and the second time to stay in this hotel. This hotel is one of my two favorites place to stay when in Boracay. We always get a two bedroom suite. A two bedroom suite can accommodate 6 adults. I love their service, facilites and the structurally beautiful building. It is located in Station 1 which is not crowded. If service is an important factor to consider nothing can beat their very attentive staff.
The only thing I don't like in this place is their pool which is not heated.

Stayed January 2015, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I couldn't wait to tell you about the fabulous service in this hotel. This is comfort all the way. Not much of an adventure for those who are into such an experience. But if you want comfort then this is the service for you. The moment you arrive at the airport, you are met by A courteous guide and then asked to wait comfortably in sofas before you are brought to the main island by a fabulous boat.

Stayed May 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
85 reviews 85 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Lovely and plentiful staff for sure, but at $300/night I would expect properly functioning wifi (it does not), maintenance requests to be serviced promptly (they are not), and wake-up calls to be timely (these too are not). Hard to find any "value" here...

Stayed May 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Yes it's a little pricey, but it's worth the money. It sits on a beautiful white sand beach that you walk out onto right from the hotel. And the bar is right there on the sand. The beach water is shallow, warm and very calm. It's like living in a Corona commercial.

It is a little separated from the main action of Boracay if that's your flavor. But if you prefer a quieter beach where you can paddle board, kayak, parasail, etc. in peace, this is the place. And it's only about a 20 minute walk (which is a lot in the heat) or $1 petty cab ride from the main drag.

Hotel staff is extremely friendly. The complimentary (paid for as part of the room rate) breakfast is fantastic. There's a weight-room/gym onsite. They provide a shuttle that can take you wherever you want to go (there's often a 15-20 minute wait for it though). Internet is a little spotty, but that's just SOP in the Philippines. And they handle all of the getting you on/off the island particulars (given the difficulty of that journey, that's a huge perk).

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Kristiansand, Norway
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Staying at Discovery Shores is something one has to experience before one can understand the level of service they offer. They know your name, they handle the kids remarkable and the staff us always there without you even noticing. Ask for anything, and they will arrange or help. Rooms are big and well equipped. Staying here is like coming home!

Stayed May 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasig, Philippines
1 review
5 of 5 stars Reviewed 6 days ago NEW

Impeccable, 1to1 service in room, restaurants, beach front, pool, sandbox, gym, shuttle...ALL AREAS! pool water was too warm though.

beach front service was really something else! they offered evian spray, canapes, cold towels, etc

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  • Stayed May 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Discovery Shores Boracay

Address: Station 1 Balabag, Aklan Province, Philippines
Phone Number:
Location: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in Boracay
#4 Luxury Hotel in Boracay
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Discovery Shores Boracay 4.5*
Number of rooms: 87
Official Description (provided by the hotel):
Discovery Shores Boracay, a sprawling beachfront property located on the unspoilt shores of Boracay Island in the Philippines, is the first luxury resort built in this majestic region. Apart from its spacious guestrooms and the Terra Wellness Spa overlooking the beach, Discovery Shores' facilities include the Sands Restaurant, Indigo Restaurant, Platitos, Sandbar beach bar, Sandbox kiddie lounge, a swimming pool, an events hall and a fitness facilities. Discovery Shores embodies the hallmark of the Discovery brand: personalized and innovative service dispensed round-the-clock. Guests are guaranteed an unsurpassed level of quality, service and luxury. ... more   less 
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Also Known As:
Discovery Shores Boracay Hotel Boracay
Discovery Shores Hotel Boracay
Boracay Discovery Shores Hotel

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