I am happy during my stayed in this hotel with my husband. The staffs greated us whenever they met us. However a few things that we found out and feel can be improved such as:
1) The check in process is a bit slow and the staff promised will text us once we can check in to the room. However even after 4P.M. no sms or call to inform us our room is ready.
2) Check in staff offered to take a picture of us with her mobile phone and mentioned will give us a copy of the photo that we took nearby the wishing stone. However till after check out we also didn't receive that photo. It is a bit of disappointment on this.
3) There are no sign board to guide us the journey from concierge area to Guest Service Area.
Hope the hotel management can make improvement on the above matters.
- Official Description (provided by the hotel):
- Discovery Shores Boracay, a sprawling beachfront property located on the unspoilt shores of Boracay Island in the Philippines, is the first luxury resort built in this majestic region. Apart from its spacious guestrooms and the Terra Wellness Spa overlooking the beach, Discovery Shores' facilities include the Sands Restaurant, Indigo Restaurant, Platitos, Sandbar beach bar, Sandbox kiddie lounge, a swimming pool, an events hall and a fitness facilities. Discovery Shores embodies the hallmark of the Discovery brand: personalized and innovative service dispensed round-the-clock. Guests are guaranteed an unsurpassed level of quality, service and luxury. ... more less
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- Also Known As:
- Discovery Shores Boracay Hotel Boracay
- Discovery Shores Hotel Boracay
- Boracay Discovery Shores Hotel