This is the worst hotel ever that we stayed!
I came to know this hotel thru my officemate and she said that the hotel is ok. Searched the net for the site and looked ok.
We made the booking as early as 1st week of January and paid full amount for 3d2n for 2 rooms inclusive of transfer on Jan25th. Called 4x for our confirmation booking and the staffs that I spoked to are not aware of our booking. 2 days prior to our departure, i called again to check if they already made the arrangements, but to my dismay thay didnt made the arrangements. Good thing I called to check.
Upon arrival, we were given the new rooms with lacking or not functioning facilities with paint smell and construction. We requested for change of rooms, we were given the worst room, drainage and sink not working resulting to flooding. Heater also not working. Almost whole day of construction noise, as early as 7am!!!! They should be responsible enough to think the welfare of their guests! Foul smell of the CR. We complained abt this at the reception area but they did not respond. On our 2nd night, we received phone calls at around 130am. to 530am. Someone is also knocking our door and ringing the doorbell every now and then. We called the reception area to ask their security to check on this matter but the call and the riging of our doorbell still pursued. The next day we talked to the manager abt this and he only offered us to transfer to another room. Too late since we are about to leave that afternoon. The manager Mr. Perez is not accomodating at all. Really a traumatic experience for us! Not worth your money and not worth staying!
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- Also Known As:
- La Carmela De Boracay Hotel Boracay
- La Carmela De Hotel Boracay
- Boracay La Carmela De