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“Greate Place! Great Pools! Very Delicious breakfast!” 4 of 5 stars
Review of Henann Garden Resort

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Henann Garden Resort
4.0 of 5 Hotel   |   Station 2, White Beach, 5608, Philippines (Formerly Boracay Garden Resort)   |  
Hotel amenities
Ranked #19 of 132 Hotels in Boracay
Caloocan, Philippines
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Greate Place! Great Pools! Very Delicious breakfast!”
4 of 5 stars Reviewed March 15, 2013

Stayed here last last year for a family getaway as a gift to my parents Silver anniversary.
The place was very relaxing and I so love the variety of food they offer for their breakfast buffet :)
One of the nicest hotel I've been to in Boracay. I arrived early at 9am, but they already gave me the room even if the check-in time is till 2PM (Of course this depends if a room is already available).

One thing I noticed though is that the place is infested with Koreans! I don't feel like I'm on my own country at all, and some of them are very noisy along the corridors (though I have nothing against them), but the place would have been nicer if they've been sensitive enough to other guests.

But all in all, it was a wonderful place!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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391 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
berkshire
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 13, 2013

This hotel has a big construction site on one side by the first pool, our room was overlooking this site so we complained straight away and after some time we were able to get an upgrade to a grand room overlooking the second pool with no noise or views of the construction, both rooms were fine and both had verandas , there is a short walk to the beach through a tunnel where u are greeted by vendors trying to get you to rent sailing boats etc, during our stay we walked to both ends of the beach and decided if we were to return we would most likely opt for station one.....it's les crowded and there are less vendors to bother you, tailpapa wet fish and meat market is a must where you can purchase fresh meat or fresh seafood from the market and get it cooked by the surrounding eateries for a small cost, hotel breakfast was good and all the pool areas were spotless. All in all we had a great stay

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
2 reviews
5 of 5 stars Reviewed March 12, 2013

I have been to many resorts in Boracay. I tried both backpacker and high end ones depending on the company that I have (friends and families have different needs) . Never have I experienced such great service and comfort such as Boracay garden Resort. The resort in itself is great in terms of facilities. I appreciate the fact that they exerted a lot of effort in making the resort pleasing to the eye (as well as pictures) . The bathtub and shower area are separate, rooms are huge, pools are soo clean and beautiful. Service was surprisingly quick and people are very accomodating. I also wanted to commend the front desk staff for accomodating our request of booking early (around 1030am) since we came in earlier than the check in time. The location is also great, you would have your own separate space in the beach with superb security.

Room Tip: Come in early for breakfast. Dont book a room (poolside area) till May 2013 for the construction noi...
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 9, 2013

This resort made our vacation in Boracay an unforgettable experience. The staff are friendly and had a very quick service and response. The reservation is really cooperative, informative and helpful. Rooms are really nice and clean. Boracay island has a lot to offer, we wanted to explore the whole island but the resort itself will make you spend a lot of time inside the resort.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 1, 2013 via mobile

My partner and i stayed in a junior suite room directly across from the poolbar in feb 2013. The location is great BUT...
There is a new building being constructed next door and the construction starts early and its noisy. looks like they wont finish for another couple of months at least but maybe check with reception.
A heads up - this place is full of koreans. They will push in front of you at breakfast then pull the "no speak english" card when you tell them theres a line.
Also, there are several cabanas situated around the edges of the pool. Not many maybe 6. They are almost never available for you to use. We found that other guests ( i wont say who but you'll probably guess), drop their towels and other belongings onto the daybeds within the cabanas early in the morning, so it looks like the cabana is being used by someone in the pool. They then spend the day shopping, helmet diving, island hopping and eating spiders then when they come back to the resort at 4pm... Voila!! theres a free cabana there waiting for them to relax in and it already has their towels on the daybed.
Anyway, the bed was comfy, the aircon works great, our tv was a flatscreen but i know our friends family room had a CRT tv from the 80s.
The toilet is one of those asian toilets that squirts water up your bum if you accidently touch a button. The toilet pressure is hopeless so dont wipe more than 3 times before flushing!
Our room was always serviced everyday.
For some reason when they built the shower they didnt position the drain hole in the lowest corner of the shower, so the water just sits there until someone pushes it down the drain.
Oh yeah and dont leave your thongs (flipflops) lying around because someone will steal them. I know because it happened to me.


Stayed February 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alfons606, Manager at Henann Garden Resort, responded to this review, March 6, 2013
Thank you for choosing to stay with us during your recent trip to Boracay.

I would like to thank you for bringing forward the above-mentioned issues. The resort takes the feedback of its guests seriously and we would like to sincerely apologize if these issues had affected an otherwise great stay with us.

We would like to inform you that the six cabanas by the main pool is used on a first come, first serve basis and we have taken steps to ensure than this policy is observed.

Regarding the toilets in our junior suites, while the flushing pressure may seem weak, we have tested flushing a sufficient amount of toilet paper and it can handle it, nevertheless we have thoroughly checked all drain lines to rule out any clogging that may have caused your complaint. Also the drain of the shower area is already known to be incorrectly done by the previous management of the resort, this will be rectified when we renovate the Junior Suites by the end of the year.

It saddens us to hear that you lost your flip-flops inside resort grounds. While the resort does its best so that incidents like this don't happen, we would like to inform you that all our employees undergo thorough frisking when they exit resort grounds. We hope that you would have had informed us of this incident before check-out and a proper investigation would have taken place. Our apologies.

Lastly, we regret the disturbance the construction of our new wing has caused you and steps are already in place to ensure that the disturbance is kept to a minimum. We are happy to announce that the construction will be finished by April this year, and newer rooms and a new pool with more cabanas will be open for your to enjoy when I hope you give us another chance to give a better guest experience on your future stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2013

My boyfriend and I went here for January 3rd after leaving Cebu. As we have stayed at the Boracay Regency in 2010 we found that within the 2 years Boracay itself became a really popular destination therefore most hotels including the Boracay Regency was full!

So the only next best thing recommended by tripadvisor was... Boracay Garden Resort and I am so glad we went there!

Absolutely BEAUTIFUL!

Rooms were cleaned everyday
breakfast was decent
the swimming pool was perfect! with small little huts to leave your belongings, eat lunch and be in the shade. The best part was they had sun loungers in the pool!

The hotel is very very clean with regular staff watering the plants and maintaining the image of the whole resort.

The beach entrance is on the main strip and if i never saw what the hotel looked like from inside i would not even think it was a 5* - it did not look appealing and looked like a run down hotel BUT it was just the Hotel Sign that looked faded. As you walk down the corridor you walk away from the beach so you hardly hear any noise! and you enter this beautiful greenery!

Everyone is so helpful and is the sister hotel of Boracay Regency and Regency Lagoon

I would recommend this to anyone!

The rooms were so clean! and the bathroom was gorgeous! marble flooring a shower to fit 3 people! lol if you wanted to!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 6, 2013

Me and my wife stayed here for 3 days and 2 night. upon our arrival they immediately assist us to the frontdesk.

Rooms: (Premier room with pool access)

1. Huge and clean
2. Complete toiletries
3. Bed is way bigger than the king size.
4. Aircon, TV, Lights and etc are all good.
5. High tech toilet seats! -haha!

Staff:

1. Very friendly
2. They really take care of your stuff.
3. They clean your room everyday.
4. Best of all, they attend immediately to your needs.

Food:

1. Everyday breakfast buffet is really GOOD! (6AM - 10AM)
2. Very nice food. I love the pancakes! :)

Location:

Very nice location..at the back of the resort they you will be directly to the white beach. Aside from that more resto and bars is nearby. D'mall is also near to this resort. for me, it is the best place.



Overall, our stay is great! Pools are really clean and well maintained. I hope to my next visit the wifi service will be free already.. haha!

Room Tip: Choose the Premier room with pool access! :)
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Henann Garden Resort

Address: Station 2, White Beach, 5608, Philippines (Formerly Boracay Garden Resort)
Location: Philippines > Visayas > Boracay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Boracay
#12 On the Beach Hotel in Boracay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Henann Garden Resort 4*
Number of rooms: 273
Official Description (provided by the hotel):
With 273 guest rooms, Henann Garden Resort aims to provide guests affordable accommodations without compromise. Managed by Henann Group of Resorts (same management with Boracay Regency Beach Resort and Spa, and Henann Lagoon Resort), the resort has world-class accommodations and facilities set in expansive landscaped gardens. The resort features the Garden Cafe (an alfresco restaurant), four massive swimming pools, modern fitness center, convenience store, business center, resort-wide wifi access (charge) and direct-private access to the beach front. ... more   less 
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Also Known As:
Boracay Garden Hotel Boracay
Seraph Hotel Boracay

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