Booked via phone. All questions and concerns were answered. Due to changes to the flight schedule, our 3 days & 2 nights package was cut short. The resort called us to inform us of the flight change.
There was someone waiting at the airport and drove us to the local dock. From there, a private speedboat took us to the resort's private cove. One of our companions has mobility issues and the staff gently guided her onto and off the boat. The van could be a bit high for someone of short stature or again, someone with mobility issues, but can be managed with a sturdy stepstool.
From the cove, was another van ride to the resort. Cool welcome fruit drink was given to us and the bags were brought to the respective rooms by the staff. We were given an orientation of the room and the amenities. Free buffet breakfast was provided daily and the selection was plenty. The food at lunch was also tasty, although the chocolate shake could use more ice cream and less chocolate syrup and the french fries were raw. One should note that Travesia restaurant is run by a different company than Asya Resort.
The cove has 2 areas, the beach area and the view deck. Kayaks, personal flotation device, snorkels and such are provided. There were several lounge beds which was unfortunately not cleaned of dried bird droppings. The shore also had plastic litter and sea detritus. There was no hammock unlike in the resort's picture of the site. The viewdeck has bigger lounge beds but the mattresses were piled haphazardly to one side. The steps going to the viewdeck & the viewdeck itself was littered with goat(?) droppings. The women's toilet was well-maintained; I have no idea about the men's toilet as I did not go there. There were outside showers with flexible shower hoses.
The resort is not facing the shore but it is just a 3-5 minute walk to the beach, depending on one's speed.
The rooms were very spacious, decor tasteful contemporary, beds were comfortable, and the rooms looked just like in their website. There was a towel rack provided outside the room for wet articles. The shower area was very spacious and has a rain showerhead, flexible wand and tap. The toilet's with 2 strength buttons to conserve water. Thick towels. Robes. Non-slip floors. Complimentary drinks in the fridge. Massage tables set up by the staff. Rooms insulated from neighboring sounds.
Pool lit at night, comfortable lounge chairs, telephone by the pool area. Complimentary photo developed within a day. Staff did their best to accomodate the client's request, such as provide a masseuse on a short notice made almost at midnight. The masseuse arrived within 15 minutes of request. We had a packed lunch because we left before breakfast buffet opened. That was a very pleasant surprise indeed.
Service was generally professional and friendly. Tipping was centralized and done at the end of the stay. All in all, had a wonderful stay at Asya Resort. You should go!
