In a recent trip to Boracay, I booked to stay in this resort. We booked for 2 nights stay. However, due to wrong booking of flight, my friends and I can only stay in the hotel for 1 night. Hence, we decided to cancel the second night stay, and just stay for a night. When we approached the receptionist and manager, they immediately say NO to us and insisted must give FULL payment for 2 nights stay, even though if we only stay for a night. They are quite rude and impolite, with no smile on the face. And when we said we would like to move to other hotel and dun mind to burn the deposit, they insisted that we still need to pay FULL payment for 2 nights!!! =.= And when we showed them the terms and condition stated on the website, which states that ONLY the deposit are not refundable. They printed us another copy of their booking and there only stated that we are not allow to modify anythng prior 7 days of stay. In d end, we have no choice, bUt stayed in the hotel for a night, yet paid for 2 nights. And when we entered the room, the most annoying thing was the super old model air cond sound. It was so loud. The breakfast was bad and not tasty. The free wi fi ONLY available at lobby area=.= and the speed was super slow when many used it at the same time at the lobby. Oh ya, one more thing, u need to PAY for the hair dryer use=.=not sure how much though, but u need to request for it. Is this the standard for RESORT, where u need to pay for hair dryer use? especially when hair dryer becomes so important during the rainy days in Oct... Bed was very hard, and not comfortable to sleep on.. Oh one more last thing, u need to REQUEST for room cleaning! OMG! REQUEST?! I stayed in many hotels before, but never heard of this before! Ok, after i read so mny reviews about this hotel, actually i came across many complained the similar things too.. well, guys, is up to u whether wn to stay in this resort and spoilt your holiday mood...but for me and my friends, we definately say NO to this resort. Thanks:)
- Official Description (provided by the hotel):
- Boracay Holiday Resort is a sprawling Mediterranean inspired resort located right at the heart of Manggayad (Station 2) and affords its guests with a 3-minute leisurely walk to the famous white beach. Just by walking alone through the resort's breezy corridors and airy verandas is enough to make you feel the holiday ambience. Boracay Holiday Resort is an affordable luxury. It surely will be a part of your memorable experience here in the island, not just a place to stay ... more less
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- Also Known As:
- Boracay Holiday Hotel Boracay