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“Not recommended and will not go back to this Jennifer's Garden” 1 of 5 stars
Review of Boracay Terraces Resort

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Boracay Terraces Resort
Brgy Balabag, Aklan Province 2004, Philippines   |  
Hotel amenities
Ranked #56 of 180 Boracay B&B and Inns
USA
1 review
3 helpful votes 3 helpful votes
“Not recommended and will not go back to this Jennifer's Garden”
1 of 5 stars Reviewed May 4, 2008

We booked our stay in this resort on a Holy Week and we know its going to be packed. Well at first we like the ambiance from the outside and we were 22 all together. We were all tired and ready to go in but first impressions from the owner of the place she start charging us 5500php per room and charged the child 6 yrs old and over 500 each so we thought it will be a normal rate due to the holiday. We paid and start going into the room, we noticed that the water from the sink that is coming out smells and its brown color, then there's no complimentary water for the amount paid. We start going out and look around how much are charged from the different places, the one next door is 1000 cheaper with swimming pool so it was too late for us to back out since we already paid. Morning breakfast it says complimentary its one egg and 2 bread and a coffee. You ask for more coffee they charged extra WOW.... for the amount we paid its terrible. The towels are stained and smells, the water stinks and the services is not even worth to what we paid for. We were not happy and definitely will not recommend any of our family nor friends to come here. We could have gone to Regency and get the services that we deserve for the amount we paid for. Too bad and too sad...

  • Liked — None, First impression last and even the place looks nice but the service is terrible everything becomes and look terrible
  • Disliked — None
  • Stayed March 2008
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
los angeles, ca
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 12, 2008

If you're looking for peace and tranquility in Boracay, this is the place to stay. It's not a beach front hotel, but the walk to the beach is not so bad at all. It's right across from the Convention Center and next to Boracay Regency.

We were welcomed with the best tasting slush (not too sure if it was banana). This bed and breakfast has a few rooms which makes it really appealing for those travellers who want peace and quiet during their vacation.

The rooms are very clean, and the staff is very attentive.

  • Liked — Price and cleanliness
  • Disliked — none
  • Stayed April 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QC
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 25, 2008

We like to book a hotel in station 1 because you can relax on that area, that's why we end up in boracay terraces resort. The location is good, as expected, very quiet. The family room is big but needs rennovation. You can see the ceiling with some traces of water leaks and the washroom in our room stinks, the housekeeper exert at least 1 hour to find out how to remove that foul odor. The room rate is not that worth, considering it needs rennovation and the lightning inside the room is a little bit darker. The staffs are warm and friendly. Another thing is that maybe the department of tourism should improve regulation on the safety of boracay guest availing some water activities. Example : boat ride, the boat operator does not require the guest to wear the life vest. All in all, boracay is a place where you enjoy your vacation.

  • Stayed March 2008, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panay Island, Philippines
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed April 25, 2007

I had my wedding in Boracay last Jan. ‘07 and we booked Boracay Terraces Resort for two nights. I have nothing but mostly praises to say about the place.


Advantages:

>The Management offered big discounts on our meals & room accommodations.

>The Resort itself is a bit secluded, quiet, offers privacy and has magnificent views of the island.

>The buffet staff were precise and on time as to organizing the wedding reception.

>Our Family Room consisted of the ff:
2 separate rooms w/ 1 king, 2 double beds and 3 side tables.
Can easily fit up to 6 people w/ additional cots
Ref., 2 air conditioners , 2 televisions sets
Sofa, 2 arm chairs (w/ cushions) and table
Marble floors, separate shower and whirlpool tub
Big closet space and bathroom mirror
2 panels of sliding doors fronting the terrace, w/ additional table and 2 chairs
A back door for quick exit to hail a “tricycle” (mode of transportation)

>The menu consists of Filipino, American, European and Pan Asian dishes.

>They offer incredible mouth watering buffets Such as sushi and sashimi for appetizers.

>The cocktails were just amazing. We had the frozen blue margarita and mixed up a mudslide for the perfect end to a memorable affair.

>Boracay Terraces is a beachfront resort. Its just a few feet away from the famous blue waters and white sandy beach.

>The resort literally live up to its name. The rooms are structured like Terraces which is what the Philippines is also know for. The Banawe Rice Terraces which was built by the Ifugaos is presumably one of the eight wonders on the world, if I’m not mistaken.

>The room accommodations comes with free breakfast for up to four people. You can choose the menu beforehand and the time you want your food delivered in your room. ;-)

>BTR’s Taj Resto offers live entertainment in the evening’s for the dinner buffet and also has a Roof Deck for private parties.

>Duyan is the resorts spa. Unfortunately, we weren’t able to try their services due to time constraint... ;-( grr

>The polite and helpful staff offered us cold fruit juices upon arrival and had no queries of checking us into our rooms; since the housekeeping staff prepared everything before hand.


Tip’s:

>The fridge in the rooms contain canned beverages, you may consume them but be sure to replace it. There’s a small grocery shop located at the back of the resort, a mere 3 block walking distance where you can purchase basic necessities at a cheaper price.

>There’s A LOT of fees upon entering Bora. Environmental fee’s, pump boat fee’s etc. estimated fee’s per person is about P80-120 pesos depending on the season. So don’t feel ripped off and end up arguing the toll cashier’s. You wouldn’t want your paradise vacation to start off in a disaster.

>When you check out, BTR offers transportation to the port for about P300 pesos for the entire van, that fits 8 people plus luggage’s comfortably. It’s a good bargain.

So, I bid you clear blue waters, fine white sand, marvelous sunsets and cold beers Hope you’ll enjoy your Boracay getaway... ;-)

  • Stayed January 2007
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
1 review
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 7, 2007

We stayed at Boracay Terraces because we were unable to book a room at any of the more popular hotels (Fridays, Seawind, Mandala, etc.) due to it being the peak season and our decision to visit Boracay at the last minute. Boracay Terraces is the last hotel at the very end of White Beach station 1 (about a 5 minute walk from Fridays) and, as a result, is probably in the quietest spot while still being conveniently located within walking distance to where the action is.

Despite its great location, the hotel was only average. We stayed in a room on the 3rd floor, which is the top floor. While the room and the bathroom were quite spacious and we had a private terrace, the room had an overall "run-down" feel. For instance, one of the hinges on the cabinet doors came off immediately after we opened it, the TV remote did not work, the bathroom caulking had cracks and gaps, the bathroom amenities were very low budget, etc. The shower pressure was also very weak (although maybe it is better on the lower floors) and the staff service, though polite and adequate, was a bit aloof.

To be fair, we did not bother to point these problems out to the management since we only stayed for 3 nights and did not want to waste any time complaining. My sense is that the staff would have taken our complaints seriously and attempted to remedy them, if possible. However, that is the difference between active management found at the truly superior hotels in the region, and passive management at the average hotels. These minor details should be addressed proactively rather than waiting for a complaint before taking action. Despite our complaints, the room was comfortable and well designed, and the hotel location was excellent. This hotel has amazing potential and, perhaps with more attention to service details and undergoing a solid renovation project with high-quality fixtures, can become one of the top "boutique" hotels on the island.

This was our first visit to Boracay. We are seasoned travellers in the Asia-Pacific region and have visited other "paradises" in the region. Boracay itself rates among the tops, but our sense is that the hospitality industry on this island has a long way to go. It may very well be that our hotel was on par with other hotels on the island and we do not yet have a good basis for comparison. For example, we experienced several power brownouts at various locations on the island. The locals were completely unfazed and went about their business and, inevitably, the power would come back on within a minute or two. Maybe it's unfair to ask for 5-star hotel facilities when the island's infrastructure itself is not capable of supporting it.

Moreover, depending on your priorities, this "backwardness" can be either a bit annoying, or charming and unspoiled since development itself is not necessarily a good thing. All in all, we will definitely visit Boracay again, and woud not mind staying at Boracay Terraces if the price is right. We are also very curious to see how the landscape changes when Shangri-La completes its resort in 2008. What effect will it have on competition, and will it open the doors for other international hotel chains and drive the smaller hotels out of business? Is this a good thing for Boracay?

  • Liked — The location
  • Disliked — Room details
  • Stayed April 2007, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Boracay Terraces Resort

Address: Brgy Balabag, Aklan Province 2004, Philippines
Location: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #56 of 180 B&Bs / Inns in Boracay
Price Range (Based on Average Rates): $$
Number of rooms: 15
Official Description (provided by the hotel):
Boracay Terraces Resort was established in 1986. The first bamboo cottages by the hill was replaced by a the existing green stone 3 storey hotel building in 1996. Our beach front resort is located in the northern most tip of the world famous white sand beach, where the sand is finest. It overlooks the majestic limestone cliff that leads to Diniwid Beach. This secluded location is perfect for families with young children and for honeymooners seeking peace and quiet. All resort rooms are spacious with a huge bathroom and a balcony with breathtaking views of the lush green island forest and the blue green horizon. ... more   less 
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Also Known As:
Boracay Terraces Hotel Boracay

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