We arrived here after many hours travelling from London what a dissapointment. We booked a deluxe room which we had already paid for and when they showed us the room and we opened the curtain we looked out onto a brick wall it was so depressing we went to the reception and i found the manager so unhelpful they offered us another room which we could stay for 2 days and then we were told we would have to move after that to another room which we did (they charged an extra £150 for this) the first room was no way a deluxe room when all you can see is a brick wall with a door with all the cleaning stuff outside. 2 days out of the 5 we stayed there there was 2 weddings which they cleared the beach for so we had to climb a little wall to get onto the beach. I think they do not consider there guests at all when there is a wedding going on there. All in all will not be going back there until they sort out their management.

We stayed there for a wedding last week and the bride got electrocuted with an open wire they had in the beach area, it was a horrible experience, due to my disgust, i moved out and moved to another hotel. they weren't even sorry about what happened. that is their place and they should have done so much more to make up for it. i don't think i would ever forget this experience. i would never ever come back to this resort.

Booked 5 nights at this hotel in October 2012. I'm a seasoned traveller and this is the worst experience I've ever had at a hotel. The management has no respect for the guests.

First lesson - this hotel is not 5 stars, not even close, more like 3 star at best.

Second lesson - the 'no view' room has no windows so be wary if booking it. We were lucky enough to be upgraded for a small fee.

Third lesson - the hotel is regularly booked for weddings and given the small boutique nature of the place this is a major issue for the peace and comfort of guests. When we stayed, there were 2 consecutive weddings on the Friday and Saturday. Guests get moved aside on the beach for the wedding set up and attendees. The hotel allows the wedding party to continue late into the night with loud music and boisterous drunk behavior. Our room adjoined the open pool area of which the hotel allowed a band to play. We couldn't believe it, it was midnight and immediately outside our room was a band playing and loud oblivious wedding guests. The band might as well have been playing in our room! Maybe I'd expect this staying at a pub in Amsterdam, but not a $250 plus per night hotel!! It was truly disgraceful and the worst hotel experience I've ever encountered.

DO NOT STAY HERE this place needs to go out of business quickly!!!!

I love the architectural designs of the resort and the arrangement of furniture. It has an overlooking view of the beach from the game room. The staff are kind and friendly which made our stay feels comfortable.