I have to say that this hotel was much more than we could have ever expected. Our experience from start to finish was one that has made us decide that we will return to Boracay and stay at the Regency once again.
The location of the hotel is perfect and in an area where you never need to leave the beach in order to eat, drink, shop or have a little fun for the evening, The eateries are countless and there are lots of little convenient stores along the beach where you can buy soft drinks, beer or snacks. There is an outdoor shopping area called, "D'Mall" and there are lots of shops to find souveniers, swimgear and much more. There are also lots of dive shops in the area of the beach that will set up dives for those who are interested.
Everyone at the hotel was very courteous throughout our stay and the checkin process was hassle free and very welcoming. Our room in the "Garden Room" section was gorgeous and very clean. The a/c in the room was incredible and we were VERY comfortable thorugh the night. Our room overlooked the sparkling blue pool with the swim up bar and we enjoyed sitting on our balcony at night before going to bed.
Aside from the most awesome customer service from all of the hotel staff, the breakfast buffet in the SeaBreeze restaurant was top notch! We have been to many Philippine resorts and have never seen a buffet so accomodating to both the American culture as well as the Filipino culture. The spread was huge and the varieties were countless. All of the food was fresh and the wait staff was very efficient. There is even a chef behind the buffet that will make you a custom omelette however you want! This was quite the change from our usual buffets of nothing but white rice, dried fish and fake eggs.
The hotel is located on the beach and you can reserve the beach chairs in the morning with one of the beach staff from the hotel. They are free to rent and the young men that work the beach area are all accomdating throughout the day. It is not required however we tipped him daily for making everything so convenient while we lounged on the gorgeous white sand beach. There is also a waiter who will serve you cocktails from the bar and teh prices are very very resonable, especially at happy hour which is from 4-7pm. Buy one, take one!! Once again, tip not required but the service was so good that we couldn't go without recognizing the excellent service. These guys work hard and deliver service with a smile.
Room service in the hotel is 24 hours which was such a plus for us! The prices are very good and it was speedy delivery as usual. Food items are all tasty and hot when delivered and we had a good experience each time we used room service.
Definitely worth the money and we will be going back again for New Year's. I give this hotel a 10 on ascale of 1-10 and I highly reccomend it to eveyone.
Before I send this though, there is one thing that I do want to say about the hotel that you might need to know. The bathroom entry way has a 1 inch high level difference (drop off) from the hotel room floor so be very careful when walking out of the bathroom or you may smash your toe into it, especially if you have had too much to drink). There really should be a flange in place to prevent this from happening to anyone so just be careful.
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