I have always thought of Boracay Regency as a very classy hotel but it was just so so. Maybe my expectations were too high, I don't know, but my overall experience I must say didn't meet it. The hotel looks good from the outside but a bit old and rusty from the inside. The lobby when i checked in was so crowded. There were lots of people and baggage assistants waiting and it was so noisy. It was not organized and the reception was so small considering that there are lots of people checking in because of its convenient location. The room was okay. It was clean but feels old. We had a lovely pool view though. Their pools were not as desirable as the website picture shows. Overall, the room & the place were overrrated. I'd rather pay for a more expensive accommodation because Regency's was worth its value -- average. As always, Sea Breeze restaurant serves the best & yummiest food in the whole of Boracay. One of the reasons I came back. Their buffet is so worth coming back. However the good food experience, the service was quite horrible. My family and I were very disappointed with one particular Sea Breeze staff "Razel" (it's what his name tag says). He treated us with discrimination. You can see how gladly he smiles and serves at foreigners but not to us because we were Pinoys. He was belittling us by constantly asking if we were going to pay in cash even if we already informed him that we'll be paying using credit card. There were 8 of us in the table but only 7 ate (my brother decided not to eat because he was still full). He accused us and embarrassed us by insinuating that my brother ate secretly even if he didn't. How rude! I asked for a supervisor and he was as incompetent as the staff. Very sad. They both made our dining experience terrible. We will not be coming back. Not to stay, not to dine.
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- Also Known As:
- Boracay Regency Hotel Boracay