Stayed with the family during the Christmas holidays for 3days at Boracay Regency. Got a family room in the East wing,size of room was spacious enough for all of us,the interiors and some of the handles of doors especially in the bathroom were worn out the handle of the shower door kept falling off..not to mention ants present on table and the area where we made coffee/tea..even on the table so we tried not to spill sugar or leave anything sweet :/ the hotel is very strict with stains of henna and hair dye so watch out for those..we were very careful...by the way they do ask for the full payment of your room upon check-in even without seeing ur room..so don't know if they even would give back ur money if u weren't happy with ur room..luckily we managed with ours despite some minor hiccups.
The surroundings of the hotel are fine,it is a huge place and they had 4 pools,we liked the pool by the pool bar,that's where we swam mostly...on our 1st morning,we hung the do not disturb sign coz we didn't want to be disturbed until we all got ready to leave...but the housekeeping people were insistent,they were standing right in front of our door waiting for us to leave the room so they can do their jobs...made us all leave in a hurry,I told them to come back after 20mins but they just stood there..so we had to leave right away and i forgot to get the room card stuck on the power supply slot,the staff shouldn't do this,they should at least wait for the guest to leave,not force them out so they can do their jobs...it was quite annoying :/
Breakfast was alright,typical and standard choices,one thing slow was the wait staff..we asked for 4 cups of coffee and tea with milk and they gave us 1 glass of milk,the waiter was probably still dreaming..had to repeat our request to another staff and waited for 20mins...they should just have coffee and tea facilities available on the table so the guests can just get it themselves...just a suggestion or at least pay more attention to customer needs,nobody bothered to even offer or look around at tables if guests needed anything.
Overall a good stay,best thing about the hotel is its pools and location...I would try other hotels next time though.
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- Also Known As:
- Boracay Regency Hotel Boracay