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“Over-priced building site” 1 of 5 stars
Review of Alla Luna Rossa Beach Hotel

Alla Luna Rossa Beach Hotel
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Alla Luna Rossa Beach Hotel
Station 3, Aklan Province 5608, Philippines   |  
Hotel amenities
Ranked #130 of 188 Boracay B&B and Inns
Barcelona, Spain
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Over-priced building site”
1 of 5 stars Reviewed February 13, 2013

We stayed at the Luna Rossa for 3 nights.

The room was only cleaned and sheets changed every 2 days.

Sawing and hammering at 8am.

Room resembled more of a hostel than a hotel.

The room was overpriced and the customer service was very poor.

The hotel was not finished and parts of it were still a building site. The protruding metal bars were very dangerous

Room Tip: pick another hotel
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  • Stayed February 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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18 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 20, 2012

We stayed there after our previous bad experience few meters before this place. Room was with windows, sea view, clean, silent air cond, spacious but you could hear people in the room next to yours 1800php/night breakfast not included. The guy who take care about room rental is very rough and not so friendly.
Nice pizza in restaurant.

Hotel and restaurant need maintenance and management because good location and so much potential.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
55 reviews 55 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed July 29, 2012

We (together with a colleague)booked this room last May as back-up place to stay when we attended a conference there at Boracay last May--it was a BAD decision!

Upon arrival, I had an awful experience dealing with this unkept ("tambay"-looking) guy who didn't even bother to give a warm greeting and acknowledgement and just impolitely asked for the printed copy of our booking. But yeah, he was so quick to answer this foreigner beside us who was asking if there's more available rooms in the place! He then just went on doing "whatever" and looking as "busy." The helper (another guy) was as rough and impolite! When we got into our room--it was even more tragic! The place looked like a "storage" area or some room that has probably not been used for a while--badly needs maintenance! (And yes the bathroom's faucet was not working, and was as bad as expected) And the supposed lounge area where it faces was as equally disgusting---random clothes, "rags" hanging plus more "rude-looking" men drinking like "tambays" along the area! And yes, this was the same place where they also cook/grill--very dirty!

The sunbathing area is as bad ---the trash bin was really messy and it was placed right beside the chairs! I was surprised that most of our company here were foreigners--I'm just so embarassed about this place!

I wouldn't mind paying much (it's peak time anyway) except that the resort was really terrible! I could not believe that the manager or owner could have overseen this lack of maintenance and poor staffing.

The only good point here is the excellent location (beachfront on station 2 --which was the primary reason why we picked it anyway)--- other than that it is such a disappointing place! It has a lot of potential though--it just needs an overhauling, most especially the staff!! They definitely have no idea of what good customer service is all about!

I will definitely not recommend this place to anyone I know!

[By the way, we stayed most of the time to a nearby hotel with another colleague(good thing there was more room for us!) and just used the rest of the days there more as storage for our belongings!]

  • Stayed May 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alla Luna Rossa Beach Hotel

Address: Station 3, Aklan Province 5608, Philippines
Location: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #130 of 188 B&Bs / Inns in Boracay
Price Range (Based on Average Rates): $
Number of rooms: 33
Official Description (provided by the hotel):
Alla Luna Rossa Beach Hotel welcomes you to discover the beauty of Boracay Island. With its Best Rate Guarantee and great location on the white sand beach, you will wake up to soothing views of the deep blue waters of Boracay. Guests will also enjoy the view of idyllic sunsets while having some drinks and pizzas in its Italian restaurant. ... more   less 
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