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“Comfy, intimate and great location” 4 of 5 stars
Review of Estacio Uno Lifestyle Resort

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Estacio Uno Lifestyle Resort
Station 1 Balabag, Aklan Province, Philippines   |  
Hotel amenities
Ranked #50 of 180 Boracay B&B and Inns
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
“Comfy, intimate and great location”
4 of 5 stars Reviewed July 6, 2013

We stayed at this hotel as we were attending our son's wedding which was being held there. This place has a great feel about it from the time you enter the open lobby and are greeted by friendly, attractive staff, with the females dressed in long elegant, dresses. There are not too many rooms, so it has an intimate feel about it. We opted for the better rooms, which were available for all but one night of our stay and I have to say, I wasn't too impressed with the room that was the lower grade, it faced the road, was a bit tired. The rest of the stay in the better room was excellent, it looked out to the beach. The place is open front and back, so it has easy to access everything, there are cabanas with hammocks, tree top massage areas, a great location for breakfast looking straight across to the beach. A great pool with a wet bar and the location was great too. There are many weddings that take place at this location and the only downside is that it can be a bit noisy, particularly when there's a wedding on, but overall, staff were warm and friendly all the time, a great place, I would stay there again.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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102 reviews from our community

Traveler rating
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    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Quezon City, Quezon City, Philippines
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 13, 2013

The rooms were spacious and really nice and clean.
Bathroom was small.
Staff were accommodating and helpful.
Good food.
Good place to hangout (hammock and cabanas).
Flies having a feast at the hotel lobby.

CCTVs should be installed for instances where guests lose their belongings (theft or misplaced) just like what happened to us. Could have been easier to track down what happened.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 8, 2013

The hotel is gorgeous. The bed, the sheets, table, ..., the front desk. Love the clean and modern design. White and stone everywhere.

Meals had variety and were plentiful. So was their bar and it was reasonably priced. The restaurant out front is so close to the parties on the beach ... that you knew what was going on without venturing out.

Note, this is not the hotel you wanna stay in if you're nursing a hangover and wanna sleep in. Women's Health Magazine and Shakira woke me up every 9am.

Swimming pool is nice to have but not necessary. But I used it anyway because of the pool bar :)

Room Tip: Our room had a balcony. Nice to have.
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Makati, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 3, 2013

Estacio Uno means “Station One” of course, and frequent travelers to Boracay know that Station One connotes exclusivity and luxury. Unfortunately and sadly, this is not the way how Estacio Uno runs the hotel and treats its guests. In other words, while Estacio Uno charges the way a real Station One-type accommodation does, their price tag is not worth the poor service and miserable experience that we felt in this hotel.

Our vacation at Estacio Uno was from May 26 to 29, 2013. We arrived around 10:30am at the hotel and so we had to wait for the standard check-in time of 2pm. This is not a problem because this is common hotel practice anywhere else. Meanwhile, we had lunch and even took a dip at the sea, and went back to the hotel at 2pm. When we checked in, the front desk people gave us a negative response. The rooms were not yet ready, they said, because the linens have not yet arrived (perhaps they do their laundry elsewhere or subcontract this service). This fact immediately raised a red flag, because in the first place, what supposedly at least four-star accommodation in the heart of Boracay, the world’s best beach, would not have sufficient linens prepared for their rooms. So we waited a little longer until we were allowed to have our rooms around 3pm, or one hour after standard check-in time. The least that the staff could have done was serve drinks but during the one hour that we waited, we did not even feel welcomed to the hotel by the hotel people.

Our room was at the second floor of this three-story structure. As we walked past the stairs, I already noticed the strands of long black hair scattered in the stairway and the hallway. The marble floor looked like it has not been cleaned since the hotel was built. The floor looked rough and dirty. Then, there was also a distinct bad smell which was the smell of an infant’s poop that was “deodorized” (New moms would know the smell). Moreover, towards the end of the hallway, there was a hotel boy spraying insect repellant on the ceiling. This was at 3pm, a time when hotel guests are expected to be roaming around the hallway.

When we opened the door to our hotel, I was very disappointed. The room looked like an unmaintained indoor cabin in an old ship. The ceiling was very low, anybody can raise his or her hand and reach the ceiling. The room was also very dark; there were only four warm white bulbs, and one of our four bulbs was busted. The cabinet did not have any light, which made it very difficult to see your clothes if you used the cabinet. There were many strands of black hair curled on the floor near the bed, the kind you see in your bathroom. The linens were unkempt, which made me feel that they were not washed at all (in fairness, the linens did not smell bad so perhaps they were indeed washed but only minimally pressed). The pillow covers were not properly put, and oh, the pillows were as hard as rock. And I am not talking about sufficiently hard pillows which will give you a good rest. They were plain hard.

The TV was not LCD TV (no problem about this though), but the aircon was clearly very old because the remote control was already dilapidated and the marks thereon were already erased. But the most factual proof that the aircon did not function properly was that even if the temperature was already set at the lowest (16 degrees Celsius), we still could not feel that there was a working aircon in the room.

I took a look at the toilet and unfortunately, to my utter disgust, the first thing that I noticed was a STRAND OF BEANCURD on the toilet floor. How the hell did a beancurd reach the toilet, and worse, how did the hotel staff not clean the toilet properly?

The toilet suffers from a low water pressure, and you know what happens if your toilet only releases a little water whenever you flush. Yes, during our four-day stay, we experienced the toilet water overflow once. Disgusting!

In fairness, the water pressure in the shower was satisfactory, but this only confuses us because if the shower could work well, why couldn’t the toilet?

On our first night, after we had dinner, we returned to the room and we were welcomed by a small cockroach crawling on the ceiling just above the bed. Perhaps the cockroach reached our room as it became dizzy from the insect repellant spraying done by the room boy a few hours before.

As I said, the aircon did not work well so our first and subsequent nights were sleepless. I also simply felt that the hotel room was dirty. I dreaded the times I had to use the toilet. It was very pathetic because I was supposed to be in Boracay, again, the best beach in the world, but I do not feel the beauty of the place whenever I was in my hotel room. I just wanted to stay outdoors because I dreaded seeing another cockroach and smelling the deodorized baby poop smell in the hallway every time I passed by.

The free breakfast food was also unsatisfactory, and worse, the breakfast people were unfriendly. Some of them never smiled and instead, frowned on all the three breakfasts we ate on May 27 to 29. We tried and paid for their dinner buffet and at least, the dinner people including the grilled foods chef were friendly and courteous. They were smiling and they did not let us feel that we were a hassle to them. In fact, I would like to commend the male TRAINEES who were our waiters on our dinner there on May 28. The trainees were eager to serve and please the hotel guests, even if they were only trainees.

It looked like the regular hotel employees have become so comfortable with their jobs that they might also use some retraining and reminding that the customer is king especially in the hospitality industry. One of them surely was the female “front office head” (as her name tag says) who reprimanded us when we returned from the beach with their beach towels on our first night, May 26.


First of all, their beach towels were old. Proof is that their yellow-and-white striped towels bear the W logo of the old Waling Waling (the predecessor of Estacio Uno). Now, when we returned our towels at the front desk after an afternoon spent at the beach, the front office attendant immediately checked our towels and upon seeing a red stain on one of them, the first words that came out of her mouth were neither “Thank you for returning the towels” nor “Welcome back,” BUT “Ma’am, where did this red stain come from? We will charge you the cost of the towel because of the red stain.” Seriously?? You let us wait for an hour beyond our rightful check in time and we did not get back to you for that, and now, there is a stain in your old beach towel and you immediately blame it on us, and as if this were not enough, you confront us without even any “preliminaries”? Clearly, tourists, especially foreigners, should not experience the kind of hospitality that Estacio Uno offers. This is not how the real hospitable Filipino acts in front of guests.

They also have a swimming which has so many flies (langaw and bangaw kind, not just the fruit flies.) And yes, the bangaw (giant housefly) festers you during your meals. You will not enjoy the al fresco dining at all.

Sadly, the owners of Estacio Uno also own other properties: Boracay’s Arwana Resort, Baguio Chalet Residences, and a hotel in Cebu (Cebu Business Hotel if I am not mistaken). (The do not disturb sign in our hotel room has their logos so I presume all of them are under the same owner and management). So hopefully, these other hotels do not work as terrible as Estacio Uno. Otherwise, beware.

Room Tip: Please complain if you experience or see any of these ugly things that we did with our hotel room.
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  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 4, 2013

Our group of 4 was greeted by friendly staff from Estacio Uno. We only had a room booked as my friend mistakenly thought the beds and room was big enough for 4. Two beds are just right for 4 asian sized gals so it was pretty all right. It might be a little pricey for only 2 pax as rooms were rather basic and there was no view to speak. Most of our time were spent outdoors anyway so no complains.

Located at Station 1, the hotel is 10 minutes away from Station 2 where all the activities happen till the wee hours. I was rather happy with the distance as I could not imagine sleeping with all the noises if I had stayed at Station 2. Narrow roads were not suitable for walking and we found ourselves waddling through the water most of the time to get to station 2.

Additional buffet breakfast and dinner are a little pricey at 500 peso and 750 pesos respectively. For guests, it is free but it is nothing fantastic compared to food available at station 2.

The hotel also has a nice beach front with chairs, cabanas and hammock for guests to hibernate and chill. Beach towels are also readily available at the reception. Overall, a very good experience.

Room Tip: Ask for sea facing rooms
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  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ondon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 24, 2013

We recently stayed in this hotel and had a fantastic time. On arrival we were greeted with warm smiles and a cool fruit punch. Check in was quick. We were upgraded which was a treat and enjoyed a pool access room. The room was beautifully furnished in light colours & woods. Great shower, bath products and endless towels. Bed superb. It was a joy to step out of the room and swim. The pool is very small but lovely for cooling off.

We ate breakfast and dinner in the restaurant area. Great food and service. The staff make this hotel and are always smiling and genuine. Particular mention to Alpi, Rose, Judy & Dan who made our stay special. We also chatted to the owner who was very pleasent and made sure we enjoyed the stay. We had come for a friends wedding. This was just fantastic and went very smoothly. Again, great food and service. I can see the point another person made re the tent taking up the beach and you should check this before your stay. It was cool as we were guests at the wedding. One negative was the awfull coffee at breakfast and fruit squash! This should be looked at.

The beach is superb and great for children being gently sloping. The hotel is in Station 1 so not much to do at night and very quiet. Station 2 has the clubs and action. This is a nice stroll along the beach to get to and you feel totaly safe.

Tip. The highest point on the island is super but not the tour. There are a few sick looking animals in cages just below rthe viewpoint. Tip. Book your transport in advance from the airport to the hotel. Well worth it.

Be aware that from Manilla to Catalan there is a 10k luggage limit. We paid excess of 20k but not too bad at £30. Go island hopping - breathtaking. Also a great massage at hotel.

All in all an amazing holiday.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montevideo, Uruguay
Top Contributor
140 reviews 140 reviews
53 hotel reviews
Reviews in 42 cities Reviews in 42 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed April 10, 2013

The hotel is nice and with good location. If you like "peace" can not go to beach hotel in boracay... thousands of tourist are all the day walking and the night is noicy. The hotel is good with friendly people and good food. About the swimming pool is ok for kids, the bar service is very good> professional and friendly.You can enjoy a drink with nice sundown.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Estacio Uno Lifestyle Resort

Address: Station 1 Balabag, Aklan Province, Philippines
Location: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #50 of 180 B&Bs / Inns in Boracay
Price Range (Based on Average Rates): $$
Number of rooms: 29
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