On arrival we had to wait 45 minutes at reception before we even saw our room, with no explanation other than - your housekeeper is on her way. I don't understand why the housekeeper has to show us to our room which was literally 15m from where we were sitting and was already ready at our point of arrival. The room was small and nothing special, but clean. The bathroom was reasonably large. What really bothered us was the horrible service throughout our stay. The staff were cold and dismissive, security guards with dogs patrolled the hotel at night which was unnerving and at one point, a staff member dressed in plain clothes even ran after us after leaving the hotel premises just to deliver us a message from her boss. This kind of unprofessional behavior is common at seven stones. There are many other hotels in boracay to choose from, which I'm sure will have better staff.