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“The best” 5 of 5 stars
Review of Shangri-La's Boracay Resort & Spa

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Shangri-La's Boracay Resort & Spa
5.0 of 5 Resort   |   Barangay Yapak, 5608, Philippines   |  
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Romantic Getaway
Ranked #1 of 131 hotels in Boracay
Sydney, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
“The best”
5 of 5 stars Reviewed March 15, 2013

Before we traveled to Boracay I did a lot of research on where to stay. The Shangri-la consistently come up number one. The only bad thing I found in the reviews was that someone once accidentally stepped into the water feature in the lobby. Having seen the water feature I now understand and having stayed at the shangri-la I now have no choice but to write a review saying its the best hotel I have ever stayed in.
We had one of the villas on the hill - the view was EXACTLY the same as in their promotional photos. Our butler was Anthony who was charming if not a bit bemused by our antics (we called him katut - Australians will understand the joke). The staff were warm and friendly and quickly adapted to the fact that myself and my travelling companions were not their average honeymooning couple.
The private beach was beautiful with good snorkelling directly off the beach and while we had our own pool in our villa we really enjoyed our time at the main pool and ate a lot of meals there.
The room was perfect in every way.
The one word of caution (in addition to the water feature in the lobby) is to ask if there is a wedding booked, or being prepared for during your stay. We had a day of pergola building and sound checks next to the pool which was really not what we wanted from our luxury holiday. That said, they managed us well when we complained.
I will never forget our "movie star exit" (resulting from flight changes leading to tight transfer times to the airport) in which we got whisked through security and checkin at the airport (after checkin had closed). A fitting way to depart paradise.
If you can afford this place - Go. If you can't - stop buying groceries and paying your bills, default on your mortgage and go anyway.

Room Tip: Pay the extra to get a villa on the hill.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Pleasanton, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 14, 2013

This has to be on the most beautiful hotels I have ever stayed in. We were there for a friends wedding and it truly was over the top. The views from the villas, the hot tubs, on the balcony/decks, the food, the butler service, need I go on? Definitely worth it and highly recommend to anyone visiting Boracay.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 12, 2013 via mobile

A wonderful location with two lovely private beaches, this hotel lives up to Shangri - La standards taking into account that it is located on a very small island in the Philippines. The hotel is built on a slope leading up from the sea and the higher rooms offer splendid views. But ..... expect friendly service rather than great efficiency and when we were there small children ruled the swimming pool and other public areas.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quezon City, Philippines
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 6, 2013

Of all the hotels/resorts that I have stayed at, Shangri-La Boracay is definitely the best one I've been to. While it is also the most expensive among all my past bookings as well(even at a promotional rate), it surely felt worth it considering the quality of service we experienced. The state of the property also shows that no expense was spared. As an example, even the receiving area at the Caticlan jetty port was good enough to beat other hotels' main check-in lobbies. Once we got there, everything was taken cared for. It really added to the relaxing mood. Three days and two nights seemed to go by so fast for us to make most of the resort, let alone the rest of the island!

Some specifics though: the property is on the tip of the island, giving it good privacy and exclusivity. However, there are drawbacks such as the sand on its beachfront is not the same as the world famous powder-fine sand of White Beach Boracay (middle part of the island). If you want to sink your toes into that, hitch a ride in the hourly complimentary shuttle to D'Mall (sort of the island's city center/market) and have a stroll there (and while you're at it, go get yourself some Jonah's fruitshake). Also, if you're going for the nightlife, the last shuttle back to the hotel is at 1am. Beyond that, you'll have to arrange transport with them (for a fee) or hire one of the tricycles from the main road (there are a lot, so this won't be a problem).

I rate myself as a novice when it comes to traveling. Much of my experience only started picking up the past few years and I look forward to seeing what more the world has to offer. After experiencing such a spectacular stay in Shangri-La Boracay, this will definitely be my benchmark in what vacations should be.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 6, 2013

From the moment we landed to the time we left, nothing but absolute excellence. I can't say enough about this resort hotel that has not been mentioned by previous reviewers. The views from the hotel is simply magnificent. Having breakfast overlooking the beach is simply amazing. We did venture out to D'Mall and found it to be too crowded but that is where you'll find all sorts of adventure but for us having this "alone time" is more important. The gym is complete with all types of machines and free weights. We had a blast at the entertainment center, played billiards, ping pong, and air hockey. We even rented one of the karaoke rooms for a mere $17.50 which includes 3 drinks and a calamari dish. We were lucky that we stayed during the week as the private beach was not crowded at all. Our seaview room was on the 5th floor so our view was unobstructed by tall palm trees. My only regret is that we only stayed for 2 nights...not nearly enough to enjoy what the hotel has to offer. The cost is a little pricey for us but was worth every penny. I would highly recommend this hotel to experience Boracay for the very first time.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
Reviews in 25 cities Reviews in 25 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 6, 2013

We enjoyed very much our four days here. The resort is really beautiful and luxurious. Our room, the one with a garden view, was huge, around 60 square meters.
The hotel has two private beaches that are way more peaceful than the crowded White Sand beach. It also has many different and large infinity pools in the garden.
The shuttle service to and from D'Mall worked well during our stay and we never had to wait long for their van.
Hotel's staff was nice and easygoing and breakfast OK. They really worked hard to serve nothing but the best. Couple of times we saw the head chef walking a around the restaurant. Once he took OJ back to kitchen after he had tasted it.
Only small letdown was the cutlery that felt plastic. And, of course, checking out and leaving the place wasn't that nice either. :) We could had stayed longer, and we can highly recommend to choose this luxurious heaven. This is, no doubt, the best hotel we have been to.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallinn, Estonia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2013

From the minute we arrived in Caticlan airport till the last second we left everything was taken care of. Excellent service, beautiful and comfortable room, lovely premises and good food. 10 points for the breakfast! Located in paradise.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Shangri-La's Boracay Resort & Spa

Also Known As:
Shangri-La`s Boracay Hotel
Shangri-La`s Boracay Hotel Boracay
Shangri-La`s Boracay Resort And Spa
Shangri Las Boracay Hotel
Shangri Las Boracay Resort
Address: Barangay Yapak, 5608, Philippines
Location: Philippines > Visayas > Boracay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Boracay
#1 Luxury Hotel in Boracay
#1 Top resorts Hotel in Boracay
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Shangri-La's Boracay Resort & Spa 5*
Official Description (provided by the hotel):
Shangri-La’s Boracay Resort and Spa offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beach front; and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La’s Boracay Resort and Spa is the perfect paradise destination. ... more   less 
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