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Shangri-La's Boracay Resort & Spa: Traveler Reviews

5.0 of 5
Barangay Yapak, 5608, Philippines
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Shangri-La's Boracay Resort & Spa
Ranked #1 of 127 hotels in Boracay
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568 reviews from our community

Traveler rating
    440
    86
    25
    12
    5
See reviews for
Families
181
 
Couples
229
 
Solo
20
 
Business
23
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“The best”
5 of 5 stars Reviewed March 15, 2013

Before we traveled to Boracay I did a lot of research on where to stay. The Shangri-la consistently come up number one. The only bad thing I found in the reviews was that someone once accidentally stepped into the water feature in the lobby. Having seen the water feature I now understand and having stayed at the shangri-la I now have no choice but to write a review saying its the best hotel I have ever stayed in.
We had one of the villas on the hill - the view was EXACTLY the same as in their promotional photos. Our butler was Anthony who was charming if not a bit bemused by our antics (we called him katut - Australians will understand the joke). The staff were warm and friendly and quickly adapted to the fact that myself and my travelling companions were not their average honeymooning couple.
The private beach was beautiful with good snorkelling directly off the beach and while we had our own pool in our villa we really enjoyed our time at the main pool and ate a lot of meals there.
The room was perfect in every way.
The one word of caution (in addition to the water feature in the lobby) is to ask if there is a wedding booked, or being prepared for during your stay. We had a day of pergola building and sound checks next to the pool which was really not what we wanted from our luxury holiday. That said, they managed us well when we complained.
I will never forget our "movie star exit" (resulting from flight changes leading to tight transfer times to the airport) in which we got whisked through security and checkin at the airport (after checkin had closed). A fitting way to depart paradise.
If you can afford this place - Go. If you can't - stop buying groceries and paying your bills, default on your mortgage and go anyway.

Room Tip: Pay the extra to get a villa on the hill.
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask TheAmandas2011 about Shangri-La's Boracay Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pleasanton, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Top Quality Hotel”
5 of 5 stars Reviewed March 14, 2013

This has to be on the most beautiful hotels I have ever stayed in. We were there for a friends wedding and it truly was over the top. The views from the villas, the hot tubs, on the balcony/decks, the food, the butler service, need I go on? Definitely worth it and highly recommend to anyone visiting Boracay.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Mariella S about Shangri-La's Boracay Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
“Boracay's best .... But.”
4 of 5 stars Reviewed March 12, 2013 via mobile

A wonderful location with two lovely private beaches, this hotel lives up to Shangri - La standards taking into account that it is located on a very small island in the Philippines. The hotel is built on a slope leading up from the sea and the higher rooms offer splendid views. But ..... expect friendly service rather than great efficiency and when we were there small children ruled the swimming pool and other public areas.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 1
Ask mapHongKong about Shangri-La's Boracay Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quezon City, Philippines
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
“Best Resort I've Been To ..so far”
5 of 5 stars Reviewed March 6, 2013

Of all the hotels/resorts that I have stayed at, Shangri-La Boracay is definitely the best one I've been to. While it is also the most expensive among all my past bookings as well(even at a promotional rate), it surely felt worth it considering the quality of service we experienced. The state of the property also shows that no expense was spared. As an example, even the receiving area at the Caticlan jetty port was good enough to beat other hotels' main check-in lobbies. Once we got there, everything was taken cared for. It really added to the relaxing mood. Three days and two nights seemed to go by so fast for us to make most of the resort, let alone the rest of the island!

Some specifics though: the property is on the tip of the island, giving it good privacy and exclusivity. However, there are drawbacks such as the sand on its beachfront is not the same as the world famous powder-fine sand of White Beach Boracay (middle part of the island). If you want to sink your toes into that, hitch a ride in the hourly complimentary shuttle to D'Mall (sort of the island's city center/market) and have a stroll there (and while you're at it, go get yourself some Jonah's fruitshake). Also, if you're going for the nightlife, the last shuttle back to the hotel is at 1am. Beyond that, you'll have to arrange transport with them (for a fee) or hire one of the tricycles from the main road (there are a lot, so this won't be a problem).

I rate myself as a novice when it comes to traveling. Much of my experience only started picking up the past few years and I look forward to seeing what more the world has to offer. After experiencing such a spectacular stay in Shangri-La Boracay, this will definitely be my benchmark in what vacations should be.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask jbarracuda about Shangri-La's Boracay Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Absolutely Stunning”
5 of 5 stars Reviewed March 6, 2013

From the moment we landed to the time we left, nothing but absolute excellence. I can't say enough about this resort hotel that has not been mentioned by previous reviewers. The views from the hotel is simply magnificent. Having breakfast overlooking the beach is simply amazing. We did venture out to D'Mall and found it to be too crowded but that is where you'll find all sorts of adventure but for us having this "alone time" is more important. The gym is complete with all types of machines and free weights. We had a blast at the entertainment center, played billiards, ping pong, and air hockey. We even rented one of the karaoke rooms for a mere $17.50 which includes 3 drinks and a calamari dish. We were lucky that we stayed during the week as the private beach was not crowded at all. Our seaview room was on the 5th floor so our view was unobstructed by tall palm trees. My only regret is that we only stayed for 2 nights...not nearly enough to enjoy what the hotel has to offer. The cost is a little pricey for us but was worth every penny. I would highly recommend this hotel to experience Boracay for the very first time.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Robert C about Shangri-La's Boracay Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La's Boracay Resort & Spa

Also Known As:
Shangri-La`s Boracay Hotel Boracay
Shangri-La`s Boracay Hotel
Shangri-La`s Boracay Resort And Spa
Shangri Las Boracay Hotel
Shangri Las Boracay Resort
Address: Barangay Yapak, 5608, Philippines
Region: Philippines > Visayas > Boracay
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Boracay
#1 Top resorts Hotels in Boracay
#1 On the Beach Hotels in Boracay
#5 Romantic Hotels in Boracay
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Shangri - La’s Boracay Resort and Spa introduces a new level of luxury to the beautiful island of Boracay. The accommodations are designed with modern sensibilities expressed in indigenous materials, from the Abaca weave rugs to the accent lighting made of local capiz shells. There is so much of the culture of the Philippines that was incorporated to both the exterior and interior design of the resort.Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beach front; and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La’s Boracay Resort and Spa is the perfect paradise destination. ... more   less 
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Shangri-La's Boracay Resort & Spa
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