a very expensive airport to hotel transfer (and back).buffet breakfast is bad. the food has an average taste yet so pricey, it has a poor location. plus points for this hotel are... presentable room, clean linens, and a courteous staff.

I enjoyed my stay at Borocay Sands Hotel. The staff are friendly and the atmosphere is relaxing. It is a bit chilled though and not for someone who is looking for the best quality.If you can look past that, it's a great hotel for the amount you pay to stay there. All in all I had a good time. The location is great as it is close to the main part of Boracay, but far enough so that you still have peace and quiet. The best part is that you can just walk straight out of the hotel and into the ocean!!

Actually i have do planing to stay this hotel which are good reviews from tripadvisor! BUT is really SUPERB bad service are provided by this hotel! on 9th May, I have email to their hotel to inform that looking to make the reservation, but is no any reply from them after 3days, so i decide to make the internation call to check about the hotel availability, but the hotel just only give me the another email address and inform me that their internet system down??!! (their website still can able to book online, is that really system done or just looking to ignore their wrong??? ) after i get the new email, so I have try to email to the email address : mj_single@yahoo.com and only can get his reply after 2 days and inform me the room are available but i have to contact with another email which refering to the General manager Ms Meg Genio, but I really don't know what is their service are provide to the guests?? I patient to waiting her reply after email sent, and I just try to believe that the person who's are mj (mj_single@yahoo.com) to inform me the room are still available, but unfoturnately, after whole day wait the hotel General Manager reply (no reply at all!!) , i noted that the room already fully book with refering their website!!!! Is that the service are provided by this hotel which are good reviews from tripadvisor???? Just know to ignore customer email and also even didn't inform the guests if the room already fully book????!!

I been many hotel before even 2-3 star hotel, but I really never get the service like those stupid service provided like Boracay sands hotel!

Btw I should feel lucky, because I still haven't book this hotel yet, unless better that after book will facing those bad service from this hotel! I think i will spoil my holiday trip if been book this SUPERB bad service hotel!

Anywhere behave yourself and think twice before make any reservation from this hotel because they won't care about the guests who's are looking to stay their hotel

We walked into this hotel fed up, soaking wet with no luggage (left in Manila by Cebu Pacific - but arrived the same evening much to our relief) and although it was more than we wanted to pay as there were only suites left, I insisted we booked it for a night. When we saw the room we immediately booked it for 5 nights and got a discount. The room was modern, clean, great bathroom with bath and shower and huge glass doors onto a fabulous balcony only metres from the beach, i loved it. We found breakfast disappointing as it seemed to cater more for Asian taste - understandable as the hotel guests seemed mostly Japanese or Korean. There was an indoor pool which we didn't see anyone use and neither did we as we spent most of our time on the beach and wandering up and down the road full of shops, stalls, bars and massage areas! There were only a few sun-beds with beach umbrellas supplied by the hotel and it was worth getting up early to get an umbrella as we did get burnt (even through the cloud) when we didn't have one.
I'd say the hotel could do a lot more in terms of serving food and a decent bar (there was one but it was never staffed) however we didn't care because the room and location was fabulous.
Boracay was much busier than we expected and in hindsight maybe 3 days there would've been enough but overall we had a nice time. Although we thought the hotel was expensive it was probably ok value compared to everything else in Boracay.