Stayed here from November 18-20. Two rooms. Traveled with my sister and her boyfriend.
Essential Room.

It was okay. Nothing spectacular. Loved the location of the hotel.
Staff were very friendly.
Breakfast was okay.

Weird thing, though: both our rooms' toilet bowl got clogged. Ewww.
The lower faucet of my room's shower suddenly fell to the floor.

But yeah, it was okay. Would probably go back if I would travel with my friends.

After many visits in Boracay, we decided to stay at the Tides due to its central location. Service was good but rooms are in need ov makeover. Aircon was damaged and was not easy to adjust. TV was 5 years old. The rain shower needed replacement. Weird thing was the sink was in the main room and not in the bathroom... Breakfast buffet was average!

Does not worth the money they are asking for...

Me & my husband wanted to book their promo but the sales person we talked to was suplada. She was not helpful at all and was very impatient with us while we were just asking the basic questions. We tried to overlook this, and still continued to communicate with her, but grabe. and suplada. We really wanted to try Tides but are turned off by the sales agent so we decided to go elsewhere. Better bring our money where there is better business. My suggestion to Tides Management, monitor and train your sales people they are your front-liners. If they are not helpful how do you expect people to choose your hotel? very infuriating.

I was excited when my friend got us a promo rate for The Tides for the summer season. I've always wanted to try this hotel ever since it opened some years ago. I thought it's the place I wanted to be. But when we actually stayed there, I was a bit disappointed. As always, it has some good and bad points:

1. Location: It's nice that it's within the D'mall and very accessible from the numerous restaurants (affordable, if I may add), the Budget Mart and just a short minute walk to the beach. However, as mentioned in the other reviews, if you like lounging on the beach, you'll have to order from the beachfront restaurants to be able to use their lounge chairs for free. Otherwise, you'll have to leave your things unattended on the beach. We've tried this a couple of times already and thank God we never lost anything.

2. Room: I was expecting a really nice room despite the low rate we paid for it. After all, their published rates are quite high and they've got really nice pictures on their website. (well,duh!) The room was very basic. It was clean enough but the bathroom only had half a glass divider between the shower area and the toilet so it floods when you shower. There were mosquitoes in the hallway so we have to get in and out quick so as not to let them in. There was no drying rack just the short retractable drying line inside the bathroom. For a family who's got swimsuits, boardshorts, etc. to dry after swimming, it wasn't enough. Also, they do not have beach towels for their guests.

3. Restaurant: I am very much aware that food inside the hotel is overpriced in Boracay, or anywhere else for that matter. But I do expect the food to be worth the price I paid for. Food in restaurants along the beach are quite pricey as well but at least they taste good enough. It took more than 30 minutes for an order of burger and fries and a bowl of soup. My 4 year old daughter kept complaining that the food was taking long - very loudly, if I may say so - that they provided us with complimentary drinks. Which according to my daughter wasn't good. ;-)

4. Service: The staff weren't as accommodating as I'd expected. When I asked to be moved to a room with queen-sized bed, as I've requested and they'd confirmed before our arrival, they seem to be unwilling. Thankfully it was indicated in our hotel voucher so they had no choice. The staff in their restaurant (Ka-on) were attentive and even asked for our card key so they can apply a discount to our tab as in house guests.

5. Discounts & Privileges in other Establishments: If you read the back of they keycard jacket, it says that you get discounts and privileges in the listed establishments upon presenting it. Got 20% discount in Ka-on (the in house resto) and 10% discount in Epic. Didn't get to try the others including Aria, Cafe del Sol, Real Coffee and a few others, though.

All in all, it was an okay enough stay for the price we paid for but I won't say I'd come back again. I'd probably choose another beachfront hotel when we visit Boracay again.