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“overrated!” 3 of 5 stars
Review of Blue Lagoon Inn & Suites

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Blue Lagoon Inn & Suites
3.0 of 5 Small Hotel   |   Rizal Avenue ext. Interior, Purok Malaya | Barangay Bancao Bancao, Puerto Princesa, Palawan Island 5300, Philippines   |  
Hotel amenities
Ranked #29 of 131 Puerto Princesa B&B and Inns
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“overrated!”
3 of 5 stars Reviewed August 31, 2013

no telephone system... whenever u need something from the reception. u need to walk to the front desk. no electric kettle for hot water, no free breakfast w/c makes this place more expensive than the other hotels in the area. good thing we called for a food delivery from this fast food chain. overall, staff were nice.. and the pool is big and clean. and by the way, we put this "do not disturb" sign on the door knob before we left for our tour but still somebody entered our room..



this place is just soooo near (walking distance) to KaLui, Kinabuch and Ka Inato... for ur gastronomic needs.. :)

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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97 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 4, 2013

The resort looks nice and is well maintained. Service on the otherside is poor and compared to other resorts/hotels in Puerto, its quit expensive. We ordered lunch for
2 persons and just received 1. After 20 min we finally got hold of the waitress who by then discovered her fault. Our bungalow (#9) was 2m located from a huge generator which sounded like a truck on your bedside at 6:00 in the morning. A polite complaint about this happening was reply with laughter between the 2 desk employees. Making a mistake is human, but the lack of an excuse or compensation made our stay less pleasent

  • Stayed July 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banham, United Kingdom
Top Contributor
197 reviews 197 reviews
65 hotel reviews
Reviews in 63 cities Reviews in 63 cities
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed July 24, 2013 via mobile

After traveling around Palawan I was really glad to check in here for five nights with my wife. The rooms are spotlessly clean, there's hot and cold water, every room has a fridge and they have a generator so there's 24/7 electricity. The Internet sucks, but then it sucks everywhere in the Philippines so hardly surprising really.

On top of the clean rooms, the staff are lovely and very friendly.

I honestly don't think there's a better place to stay in the whole country for the same price - recommended!

  • Stayed July 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Top Contributor
177 reviews 177 reviews
61 hotel reviews
Reviews in 67 cities Reviews in 67 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed July 24, 2013 via mobile

This place is really good value for money. The rooms are clean, have AC, a fridge, hot water. They have a large back up generator that kicks in as soon as there is a power cut and the staff are really helpful and friendly.

The pool is a real asset especially if you want a day to relax and not go out on a boat trip or travel too far - the town is pretty grotty and the pool gives a nice place to relax without having to travel.

The place does look and feel a bit like a 1950s holiday camp but it really is a great option. Be warned that it is at the end of a very muddy road that is unlit and hard to walk down in the dark without getting filthy feet. So bring a torch.

The restaurant however really lets this place down - the food is expensive and not very good at all - particularly considering the prices charged. The serving staff can't be faulted though. They could not be friendlier.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Quezon City, Philippines
1 review
5 of 5 stars Reviewed July 16, 2013

Stayed here for six days with my family. Everything went great, with the staff, the rooms, the food, the pool, and the overall ambiance. The place felt really comfortable, just like home where you would just want to sit back and relax for the rest of the night after a long day's work, or in this case, a full day tour. The staff. They have a happy staff! They are polite, they greet you with smiles, when serving you or even if you just passed them by the pathway. The rooms. They have good air-conditioning, economically-sized bathrooms with VERY USER-FRIENDLY heaters (albeit not having enough power for the shower, they don't have the ice cold-to-hot as hell type of faucet/knobs, if you know what I mean). Most of the food that I've tried are fine, although a -teensy-weensy bit pricey. Overall, the hotel provides airport transfers, WiFi, pool (with kiddie & jacuzzi), good rooms, a happy staff, an ambient restaurant, very accommodating manager, quiet location, and good food. I would rate this hotel an easy 4.5.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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sydney
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 23, 2013

Had an enjoyable 2 night stay here with friends. The hotel's location is only a few minutes away from the airport so it was nice they offered a free airport pick up and a welcome drink upon arrival. The hotel is quite new and found the staff friendly and very helpful. The pool was also refreshing. Visitors can also flag down a tricycle off the main road which is a minute or two walk from the hotel's gates if you fancy exploring the town at your own pace. I will surely book again during my next return trip to Puerto.

Room Tip: Stay in one of the villa deluxe room if your budget permits. The rooms are more spacious than the st...
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 5, 2013

I loved this place. We stayed in a villa right by the pool, which was lovely and clean. Our room was fantastically modern and clean as well. The staff were all lovely and helpful and we were greeted with a delicious welcoming drink!
We had one incident with a pedicab driver while we were here and the staff at the Blue Lagoon stuck up for us and made us feel safe.
The breakfast pancakes were nice but it would be better to have more of a variety for breakfast.
I would definitely stay here again, in fact I wouldn't even think about staying anywhere else.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Blue Lagoon Inn & Suites

Address: Rizal Avenue ext. Interior, Purok Malaya | Barangay Bancao Bancao, Puerto Princesa, Palawan Island 5300, Philippines
Location: Philippines > Mimaropa > Palawan Province > Palawan Island > Puerto Princesa
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #29 of 131 B&Bs / Inns in Puerto Princesa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Blue Lagoon Inn & Suites 3*
Official Description (provided by the hotel):
Only a two-minute drive from the airport and five minutes to downtown, perfectly situated within the resto and bar hub of the city, yet away from the bustle of city life, the hotel is ideal for complete serenity and relaxation with our fused Mediterranean-tropical setting of a paradise as you enjoy our amenities especially our swimming pool with outdoor jacuzzi to pamper you as you savor Palawan at its best. Welcome and experience utmost comfort and leisure at Blue Lagoon Inn & Suites. ... more   less 
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Also Known As:
Blue Lagoon Inn & Suites Palawan Island/Puerto Princesa

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