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“excellent costumer service” 5 of 5 stars
Review of A&A Plaza Hotel

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A&A Plaza Hotel
3.0 of 5 Hotel   |   National Highway cor Wescom Road | Bgry. San Miguel, Puerto Princesa, Palawan Island 5300, Philippines   |  
Hotel amenities
Ranked #32 of 39 Hotels in Puerto Princesa
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“excellent costumer service”
5 of 5 stars Reviewed January 2, 2014

For the price I paid, I got more than what I expected. From the airport shuttle, breakfast buffet and costumer service. I would like to especially thank Faith in front desk for trying to book us for underground tour, which was canceled for two days because of heavy waves.
I will definitely stay in this hotel again when I go back to Palawan.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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75 reviews from our community

Traveler rating
    14
    28
    23
    4
    6
See reviews for
22
26
4
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Japanese first
  • Norwegian first
  • Russian first
  • Any
English first
Quezon City
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed December 21, 2013

Stayed here for an event and the food served was similar to the ones that was served to us earlier in the day. Coffee is great. Breakfast is ok. But I think their restaurant and food part can be improved further. Appreciate though that wifi reaches the room.

Room Tip: I think 2nd floor is better if you want wifi reach.
See more room tips
  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philippines
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 14, 2013

Shouldn't be the first choice if your looking for the "Palawan experience" (i.e. the Philippines Last Frontier). It's located in the middle of a busy city intersection so if your looking for the sea and the jungle you're in the wrong spot. On the plus side the staff is friendly and very helpful (ask for Junie,Rizza or Pepito the driver). Another plus is they have a good Chinese restaurant in the premises. Otherwise its just your basic hotel.

Room Tip: Don't expect a view or the amenities of a luxury hotel. This is a basic city hotel. Think Best W...
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 12, 2013

I work at the hotel here in Australia, recently I went back to my country (Philippines) and we decided to go to Palawan and we stayed at A&A Plaza Hotel, We stayed for 3 days and 2 nights, it was great very nice and affordable, The staffs are so nice very friendly, I can recommend this hotel to everyone.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cebu
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 19, 2013

We got the Lovers Leisure Package which was 4Days/3Nights (for 2pax) and I have to say that it was the Best Decision we made. Practically everything was included in the package (almost all meals and tours), we only had to spend for drinks and pasalubong shopping. They arranged for us to dine in the most popular restos (Badjao Seafood, KaLui and Kinabutchs). The hotel staff were very helpful and pleasant...was booked in a big room with almost all the amenities you'll need. Thanks so much AA Plaza Hotel...Awesome!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antipolo City, Philippines
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 25, 2013

I stayed here for 4 days/3 nights. Location is great. Very near the airport, pasalubong centers and restaurants. Clean hotel. They clean the room everyday and replaces your Mineral water everyday. Value for money.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plaridel, Philippines
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 18, 2013

Accommodation:
Nice and comfy.

Service:
Nice personnel, really polite and assist their guest as much as they can.

Service:
Nice personnel and on time, no hassle and feels very safe.

Location:
A good location and near the souvenir shops. Also a few minutes away from the airport.

**Highly recommended and would like to come back on this place if ever to re-visit Puerto Princessa Palawan.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about A&A Plaza Hotel

Address: National Highway cor Wescom Road | Bgry. San Miguel, Puerto Princesa, Palawan Island 5300, Philippines
Location: Philippines > Mimaropa > Palawan Province > Palawan Island > Puerto Princesa
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #32 of 39 Hotels in Puerto Princesa
Price Range (Based on Average Rates): $
Hotel Class:3 star — A&A Plaza Hotel 3*
Number of rooms: 86
Official Description (provided by the hotel):
A&A Plaza Hotel is quite perfect for business and leisure. Most travelers all over the world come to Palawan to spend their vacation. It is newly constructed hotel with a four storey building the features appealing accommodation facilities that all types of guests look for. It has 86 guestrooms and suites, which provide unmatched comfort and satisfaction. Room amenities include individually-controlled air conditioning, room telephone, hot and cold water shower, cable television, mini bar and complete bathroom convenience. ... more   less 
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Also Known As:
a And a Plaza Hotel
A&A Plaza Hotel Palawan Island/Puerto Princesa

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